Swtor STEAM subscription not working

[Pinksharky]

Hi,

I sent to support the screenshots and info a few days ago, but no answers.

Gamertag: Pinksharky

Game time was bought from steam but doesnt work. Thanks for the help.

[proxos666]

@Pinksharky 

You need to call swtor support when the lines are open , to fix an account issue 

when you call have the screenshots ready and ask to upload them to a ticket whilst on the phone 

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...

[xy4atvvsj3d5]

I havent recieved my sub on steam i have written to the support 

[proxos666]

@xy4atvvsj3d5 

swtor username ?

[xy4atvvsj3d5]

Username: >[Removed]

[proxos666]

@xy4atvvsj3d5 

To fix the account You need to reset the password on the linked EA account that account has the persona ismallederkrigen (not xy4atvvsj3d5 your posting on now) that EA account uses a Yahoo email 

use the following link to reset the password then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

When i checked support could not see an email from the swtor account email , try resending using that email first and let me know when sent and can check again if it arrived ok

[IsmalLederKrigen]

Okay email sent but my Swtor mail and the EA mail you told me to reset are different will that affect things? i have sent one from each email now

[Lonsaya]

Hi there, I made purchases and payments for the subscription on Steam, but it is not activated in-game.

 swtor username  lonsaya

 steam :l0nza

 steam ID: 76561198071304566 

[proxos666]

@Lonsaya 

be sure to email from the email on the swtor account per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

[Lonsaya]

Al ready did that 8 hours ago