Swtor STEAM subscription not working

[Daveglxy]

Thank you very much for your help! I have cancelled repeat sub on steam and will access via Swtor in future!

[proxos666]

@Daveglxy 

You should be all good now, just be sure to cancel the steam subscription , and renew it after the current gametime ends

edit: May The Force Be With You

[seanwoo95]

Hi there, I have done resetting my password for the EA account as requested. What should I do next?

My SWTOR Account name: seanzxc

[proxos666]

@seanwoo95 

You should be all sorted now , gametime has been added 

[rafalequ63]

Hi, I also have a problem with my swtor subscription i bought it for two months via steam but my accounts was not liked so i linked them and bought another month of subsription to have easier way to contact support and it worked so i wrote to support via swtor game to ask if the 60 days subsription can be added but I was told that i need to contact support in other way so i tried calling but it didn't work so after a month i changed subscription to 180 days and money was taken but no subscription was added so I'm wrting here is there anythiong that could be done in this matter? 

[rafalequ63]

and my 60 day subscription

[seanwoo95]

My problem solved, thank you so much @proxos666 

[proxos666]

@rafalequ63 

what is the swtor username ?  I need this to find your account

also email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/...

can check the account and if the emails arrived ok in about 7 hrs

[rafalequ63]

My SWOTR username is rafalequ

[proxos666]

@rafalequ63 

Yes had support worked out the account was rafalequ  , there have however been no emails from the swtor email received by them

So you should of received an email from support with some directions to follow 

essentially if you log into help.ea.com there is a ticket created for you to upload the screenshots