Swtor STEAM subscription not working

by JtR_Jden
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Original Post

Re: Swtor STEAM subscription not working

★★★ Novice

I got the letter and followed all of the instructions in it. 

Message 11 of 1,740 (4,480 Views)

Re: Swtor STEAM subscription not working

@JtR_Jden 

 

Gametime has been added , you should be all sorted now

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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Message 12 of 1,740 (35,071 Views)

Re: Swtor STEAM subscription not working

★★★ Novice

Thank you SO much. There is now way it wouldve happen without you 

Message 13 of 1,740 (4,458 Views)

Re: Swtor STEAM subscription not working

★★★ Newbie

Thank you for the update!

Message 14 of 1,740 (4,443 Views)

Re: Swtor STEAM subscription not working

★★ Novice

Same here, just bought a sub through Steam, but it won't activate at all.

send mail to steam support, but no answer yet. 

 

SWTOR acc-  zmajodradana

steam acc - ogibg011

Message 15 of 1,740 (4,405 Views)

Re: Swtor STEAM subscription not working

[ Edited ]

@OgiBg011 

 

To fix the account for future purchases

 

You need to reset the password on the linked EA account that account has the persona playerb86uv1ew (not OgiBg011 your posting with) that EA account uses the same email as on your swtor account

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword (insert the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

 

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

as to the steam email was that sent from the swtor email ? seems the ycant find an email from , so maybe resend from the swtor email firstup

 

edit - otherwise if you call swtor support when the lines open request to upload the screens to a ticket whilst on the phone

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 16 of 1,740 (4,368 Views)

Re: Swtor STEAM subscription not working

[ Edited ]
★★ Novice

seems to me - my money is vasted. 

i sent again mail to [edit: email address removed]. with screenshots, got replay from steam support where they think mail in swtor acc is problem, tryed to change that mail, but it wont foe some reason- so basicly i lost my money. not worth of headache - and hope they will remove that product from steam cause people are unhappy with, well basicly scam, negative reviews talks much-sadly i didnt read them before purchase.

Message 17 of 1,740 (4,347 Views)

Re: Swtor STEAM subscription not working

@OgiBg011 

 

Did you follow the directions in my previous post ? that EA account needing a password reset is why the steam purchase didnt work

 

I will check if your email is seen when support start work for the day in around 9 hrs time

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 18 of 1,740 (4,325 Views)

Re: Swtor STEAM subscription not working

★★ Novice

yes, i did it and got answer from support, and they said same- and that they will sent reset code to my hotmail adress- but no mail- so i loged in and also followed youre instructions from hotmail adress and reset there.

 

Message 19 of 1,740 (4,312 Views)

Re: Swtor STEAM subscription not working

@OgiBg011 

 

have you tried logging into the EA account with the persona playerb86uv1ew

 

I have flagged to check that account when support come online in 6 hrs

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 20 of 1,740 (4,307 Views)