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SWTOR maintenance error

by Cruxally
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Accepted Solution

SWTOR maintenance error

★★★ Newbie

My SWTOR Username is kimmyg.

When I try to purchase cartel coins or subscribe, the SWTOR webpage gives me a maintenance error talking about high traffic. Any help would be appreciated. 

I tried resetting my password for SWTOR. 

I tried going into incognito mode.

 

I tried clearing my cache and cookies.

 

I cannot reset my EA password because the email address used on the EA account linked with my SWTOR one doesn’t exist anymore. 

I’m assuming I’m gonna have to call support in order to resolve that issue? so I can exhaust the last method to fix my main issue?

Message 1 of 25 (458 Views)

Accepted Solution

Re: SWTOR maintenance error

@Cruxally 

 

Just to clarify the EA account does need a password reset and uses the persona: cruxal25 and has a yahoo email

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

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Message 3 of 25 (417 Views)

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Re: SWTOR maintenance error

@Cruxally 

 

I cannot reset my EA password because the email address used on the EA account linked with my SWTOR one doesn’t exist anymore. 

 

Yes call swtor support that account likely needs a password reset to fix the swtor account for purchasing, so see if they can help you update that account.

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 2 of 25 (435 Views)

Re: SWTOR maintenance error

@Cruxally 

 

Just to clarify the EA account does need a password reset and uses the persona: cruxal25 and has a yahoo email

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 3 of 25 (418 Views)

Re: SWTOR maintenance error

★★★ Newbie

You’re a life saver. Thank you!

Message 4 of 25 (399 Views)

Re: SWTOR maintenance error

@Cruxal25 

 

Glad to see your sorted 

 

May The Force Be With You

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 5 of 25 (384 Views)

Re: SWTOR maintenance error

★★★★ Novice
@proxos666 Hi there, I'm having the exact same issue... my SWTOR username is Lord_Neon.

I'm trying to subscribe right now but I'm getting the maintenance issue. I've reset my EA and SWTOR passwords, but I'm still running into roadblocks... any ideas?
Message 6 of 25 (321 Views)

Re: SWTOR maintenance error

[ Edited ]

@Neon369 

 

The linked EA account likely needs a password reset , if you have never changed the email on the swtor account since making the account then that is the email to use to reset the password.

 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword then login on that EA account to fix the swtor account for purchasing

 

use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

 

Edit - i have flagged this for feedback but the earliest will be this time tomorrow night for support to respond to me

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 7 of 25 (319 Views)

Re: SWTOR maintenance error

★★★★ Novice
@proxos666 So I just reset my EA password using the link you sent; then tried logging in on SWTOR.com via Incognito mode. Still the same issue. I'm just gonna recap what I've tried:

- Reset my SWTOR.com account password
- Set up my VISA card on my EA account
- Reset my EA account password
- Logged into SWTOR.com via Incognito mode.

Any other ideas?
Message 8 of 25 (316 Views)

Re: SWTOR maintenance error

@Neon369 

 

Wait til i get feedback on the account, will be this time tomorrow all going well

____________________________________________________________


SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder 
More information about: Becoming a Champion 
SWTOR FAN Community Website Click Here

Message 9 of 25 (314 Views)

Re: SWTOR maintenance error

★★★★ Novice
@proxos666 OK, thanks. Any point in downloading the game via Steam and trying to purchase a sub there?
Message 10 of 25 (311 Views)
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