October 2022 - last edited October 2022
you can email support yourself as per the original post in this thread, i dont need to do anything to assist you
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SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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More information about: Becoming a Champion
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October 2022
Just to be clear , you are posting on a player helping player forum per https://answers.ea.com/t5/EA-General-Questions/Getting-started-on-Answers-HQ/m-p/11094666#M378489 , so .....
for official support , you can contact swtor support via https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/48...
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here
October 2022 - last edited October 2022
There were changes after the launcher Update:
That is what I noticed so far.
EDIT:
I am playing with the stand-alone client, not via Steam, if that matters.
October 2022
Works good.
October 2022
Had no problem it work find
October 2022
what EA needs to do is comply with the WCAG2.1 criteria which is a legal requirement around the world
the one area that is disappointing is the mouse icon with the game you need to allow custom mouse pointer size and colour
this would meet certain requirements especially for those with visual impairment
it would be to EA’s advantage to meet the needs of those with disability who are star are fans an example there is over 10 million disabled people in the UK which computer game companies seem to fail to reach as potential customers the number in the USA and EU is far greater
I work for the UK government as an accessibilty complaince officer its my job to make sure we follow the laws of equality and protect our staff nd customers
October 2022
The new launcher works fine. But I don't like having this forced on me. Ask for volunteers next time.
October 2022
I am a subscriber with 3 active accounts and have the new launcher. Everything is fine for two of them, but my collector's edition/founder account cannot get to the game. I can login fine, but pressing play either causes the launcher to disappear or it makes the usual sound to enter the game and nothing happens.
I will not however be sending logs and messing with all the submission requirements at this point. I'll simply be unsubscribing. If this gets fixed, I'll resub.
October 2022
Finally got the new launcher today. No problems here. All is working great
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details:
- launcher itself updated 3 times (before logging in)
- upon logging in, launcher did a scan of the game files (noted as "download", but it was not a download, i checked network activity in taskmanager)
- then started a real download of ~1 GB (did some research, for me it was 3 movie files, "rep_intro.bik", "si_intro.bik", "sacrifice.bik", the first 2 were binary-indentical to my backup on another drive, but "sacrifice.bik" is a truly different file with a different length)
- there are now 2 new folders "gpucache" and "swiftshader" and a bunch of new files in the main folder (for example a new file called host.exe)
- new "*.json" data files for launcher, movies, retail client, en-us assets and main assets, which seem to hold the version information now (old *.version files are still there)
October 2022 - last edited October 2022
I agree completely:....
"We 100% should've had a choice on whether or not we wanted to update. Forcing this on players with no warning is kinda disgusting imo. I mean, I wanted to play the game but I guess not since now I have to wait for the stupid launcher to update. Ridiculous."
"This is what you should be paying testers for, not using your community to do your free testing for you"
"@EA_Charlie so why did the new launcher update download the entire game again?"
Seriously W.T.A.F. -- 37gb file scan to update the launcher.....
I swear this BS forced update thing had better work without a single issue....