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Can't login to SWTor.com or the SWTOR launcher

by TaifuWasTaken
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Original Post

Can't login to SWTor.com or the SWTOR launcher

★★★ Newbie

Hi, i'm coming back to (well trying to) SWTOR and I can't seem to login. My Display Name is correct, my password has been changed by me twice but I still cannot for the life of me login to either platform. Everytime I try and login to the website, I get redirected to the homepage of SWTOR and i'm still not logged it. It'd be laughable is it wasn't so irritating. Any solutions?

Message 1 of 4 (7,419 Views)

Re: Can't login to SWTor.com or the SWTOR launcher

Hero
@TaifuWasTaken

Is there any error message when this occurs? Have you tried clearing cookie and cache or another browser?
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Message 2 of 4 (7,413 Views)

Re: Can't login to SWTor.com or the SWTOR launcher

★ Novice

Have the same problem..Launcher sad me   "There is a problem with your account please check your email for instructions". But still not get this email..  Display name and password 100 % correct...

Message 3 of 4 (7,394 Views)

Re: Can't login to SWTor.com or the SWTOR launcher

@Fess4

 

See this link you will need to email SWTORAccountDisputes@bioware.com in regards to your account 

 

@TaifuWasTaken

 

If you have no security key on the account and you have also tried your EA/Origin password with the SWTOR username

 

then you are best calling CS to see if there is any issue with your account

 

see db woodynz post here with a link to numbers and how to use skype if you have it.

 

Using skype with that contact is a free call to the best of my knowledge, that number is only available as per the hours listed (Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc

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Message 4 of 4 (7,370 Views)
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