Unopened pack glitch

[Carson3f10]

Hey I’m having the same problem my Xbox gamer tag is CARSON3F11 

I still haven’t received my tier 3 rival rewards 

[EA_Aljo]

Hello, @Carson3f10 

For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

[mjamesley]

Hi @EA_Aljo,

In NHL 23, my unopened packs is glitched and constantly says I have two unopened packs. My hut champs also doesn't give me rewards when the season timer is over. I'd imagine the two issues have some relation to each other. My xbox tag is BefitConch32422. Let me know if you can help out. Thanks!

[EA_Aljo]

Hello, @mjamesley 

HUT Champions rewards are received by going to the HUT Champions screen and viewing completed seasons. You pull the LT/L2 trigger to bring up the drop down menu and choose Completed Seasons.