Home Screen blank

by briana371

Original Post


Home Screen blank

★★ Novice

Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed? City Living, Pet, Get to Work, University, etc.
Steps: How can we find the bug ourselves? Open the game via Origin
What happens when the bug occurs? When I start my game, the Home Screen is blank (since the update). I can’t see any of my packs on the Home Screen after my game loads
What do you expect to see? Community, and my Game Packs/Option to purchase new expansions packs
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After the recent update

Image of home screen attached.

Message 1 of 2 (526 Views)

Re: Home Screen blank

[ Edited ]

@briana371 Are you sure you don't have any mods ? This is usually connected to the UI Cheat extension mod or All Worlds Are Residential by Zerbu


If you are not, please repair your game through Origin.

Good Luck


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.

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