License check failed

by valsidalv21
Reply

Original Post

Accepted Solution

License check failed

★★★★★ Novice

I have the game on EA Play Pro and when I try to play it I get the following message: "License check failed. The game will be closed." My only option is to press "Okay".

1.jpg

Message 1 of 140 (5,271 Views)

Accepted Solution

Re: License check failed

EA Codemasters Team

After v1.06's release on March 10th, an additional hotfix is now public on Origin and EA App that aims to resolve the following issues:

  • User Receiving License Check Failed When Booting On Origin While Using EA Play Pro
  • Account Restricted (Unable To Access Online)
  • License Check Error On Boot Before Game Closes Down When Using ZoneAlarm Firewall

If you are still having issues with ZoneAlarm firewall, please add the GRID Legends excecutable file to the 'Allow' list. Details on how to do this can be found here in the "Configuring Permissions for Individual Programs" section: Configuring Advanced Application Control Settings – ZoneAlarm Support Center

 

Thank you!

View in thread

Message 129 of 140 (4,058 Views)

All Replies

Re: License check failed

[ Edited ]
★★★ Apprentice

Same... there goes early access :D I hate to be one of those guys who gets really mad at something likely to get fixed but we pay 99/year for this... These things happen too frequently for me.

Message 2 of 140 (5,180 Views)

Re: License check failed

★★★ Novice

me too! i'm already pissed off! i pay for what? 

Message 3 of 140 (5,128 Views)

Re: License check failed

[ Edited ]
Community Manager

@Meshnek2 @valsidalv21 @davoz28caboose 

 

Are you guys trying to use the 10hr trial or full game? Please specify.

 

What country are you in? 

 

Are you still seeing this error message?

 

Thanks.

barry.png
Message 4 of 140 (5,112 Views)

Re: License check failed

★★★ Novice
@EA_Barry hello i have the same problem here, i use the xbox game pass and i've try reinstall the game but its not working, please help us !
Message 5 of 140 (5,075 Views)

Re: License check failed

★★★★★ Newbie

I just tried to open the game through the orgin app again and license check failed again. I am an EA play pro member and am supposed to have full access 4 days early........

Message 6 of 140 (5,057 Views)

Re: License check failed

[ Edited ]
★★★★★ Novice

@EA_Barry

 

1. Full game, deluxe edition via EA Play Pro

 

2. Macedonia

 

3. Yes

Message 7 of 140 (5,035 Views)

Betreff: License check failed

★★★ Apprentice

@EA_Barry

 

1. EA Play Trial

 

2. Germany

 

3. Yes

 

This is annoying because this goes away from the Trial time Frown

Message 8 of 140 (5,008 Views)

Re: License check failed

★★★ Novice
@davoz28caboose Have the same problem a pro sub wont get past that screen and 10h trial doesn't work either.
I'm in UK and its been like this from yesterday.
Message 9 of 140 (4,975 Views)

Re: License check failed

[ Edited ]
★★★ Apprentice

@EA_Barry  Full game. United States. Restarted, reinstalled, still seeing the error. 

Message 10 of 140 (4,923 Views)

ea-play-promo-splash

What's EA Play?

New name, new look, same great benefits: EA Access and Origin Access are now EA Play.

Get more info on the change here.

ea-help-promo-3

Forget your EA Account ID or password?

Reset, update, or link your account information.

View more on EA Help