Companion app Quick sell recovery

[YidoStu]

Quick sell recovery isn't working. I accidentally Quick sold players from a gold rare pack. All untradeable. I've tried to access via companion app and Web app but the option is not working and I cannot recover the lost players.  I've also logged into my console and logged out then tried via app again but still not able to recover. 

I've contacted EA via email etc , just looking to see if anyone else has this issue? 

Thanks.