Origin Install Error: Error Loading Webpage :(

by mercyfullbright
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Original Post

Origin Install Error: Error Loading Webpage :(

★ Apprentice

I have been trying to install Origin since Friday last week, so I can play my copy of Sims 4. This happens when the installer starts up. Please PLEASE help...

 

 

Message 1 of 35 (38,840 Views)

Re: Origin Install Error: Error Loading Webpage :(

Hi, @mercyfullbright

 

Please follow these steps:

 

  1. Check your firewall and allow all incoming and outgoing traffic for the origin client
  2. Check your antivirus program and exclude all origin programs
  3. If the previous steps didn't work go to step 4
  4. restart your PC in clean boot mode.
  5. Download origin from https://www.origin.com
  6. Right click on the install file and select: "run as administrator"
  7. If it installs and starts up normally, you can restart the PC in normal mode and restart it again.
  8. Go to step 9 if the clean boot didn't work:
  9. Restart your PC in safe mode with network abilities.
  10. Install origin with admin rights (see step 6)
  11. See if it installs and open it
  12. You can reboot in normal mode if it works normally

Please let me know the outcome.

Message 2 of 35 (38,779 Views)

Re: Origin Install Error: Error Loading Webpage :(

[ Edited ]
★ Apprentice
@DarkBanishing,

Thank you for the attempt to help me. I followed your instructions to a T but unfortunately there is no change in the problem.

I appreciate the help anyways. Thanks again.

MercyFullbright
Message 3 of 35 (38,753 Views)

Re: Origin Install Error: Error Loading Webpage :(

Hi again, @mercyfullbright

 

Are you experiencing long loading times in your browser?

In witch region do you live? Some ISP's block origin traffic.

Message 4 of 35 (38,742 Views)

Re: Origin Install Error: Error Loading Webpage :(

★ Apprentice
@DarkBanishing: My browser's loading time is nearly instantaneous. I live in South Africa.
Message 5 of 35 (38,736 Views)

Re: Origin Install Error: Error Loading Webpage :(

@mercyfullbright

Did origin work before you had this problem?

Message 6 of 35 (38,731 Views)

Re: Origin Install Error: Error Loading Webpage :(

★ Apprentice
@DarkBanishing: Yes, it did work. It's part of the frustration of this sudden problem.
Message 7 of 35 (38,729 Views)

Re: Origin Install Error: Error Loading Webpage :(

@mercyfullbright

There are plenty of things that could cause your problem. Try all proposed solutions in this link

 

Let us know if something did the trick (or not).

 

Good luck

Message 8 of 35 (38,727 Views)

Re: Origin Install Error: Error Loading Webpage :(

[ Edited ]
★★★ Novice

Had the same error. If none of mentioned fixes helps you, this is the way that worked for me. It was a problem with IE connectivity, eventhough I was not using it at all:

 

1. Check if your IE works, even if you are not using it. You might get proxy server not responding error.

2. If so, download some advanced malware removal tool (I used Malwarebytes) and run a complete scan.

3. Reset your IE settings to default IE>Internet Options>Advanced>Reset to default.

4. Restart PC, start Origin and voila, it works.

 

I did also some other things, but I am not sure if they helped, I list them just to be sure:

- removed AdBlock from my Chrome

- temporarily disabled Antivir

- deleted all Origin cache

Message 9 of 35 (38,687 Views)

Re: Origin Install Error: Error Loading Webpage :(

★ Apprentice
@fabik007 Thank you for the suggestion. I'm not at home at the moment, but I will definitely try this out when I get home in a few days.
Message 10 of 35 (38,681 Views)