3 weeks ago
I created my EA account through the PlayStation in 2014 and now can't get my details updated to new ones as can't update any information without the original email.
I have only been able to sign in through the linked ps network account and don't know what it is as it's blurred out to try sign in / account recovery of the email.
Solved! Go to Solution.
3 weeks ago
Hi @Ricey985,
You'll need our support teams help to update the email address on the EA account once you've passed the security stage with them. This guide will share more on how to reach the support team:
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
3 weeks ago
Hi @Ricey985,
You'll need our support teams help to update the email address on the EA account once you've passed the security stage with them. This guide will share more on how to reach the support team:
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds