Change Currency for Ukraine Now

[JavelinDynasty]

Any chief community manager here?

[Callmenodanna]

I read and found out that the currency is set automatically according to geolocation.

It's surreal even now after all the events, after Russia invaded my country and right now every day is killing our people, not to solve this problem.

Why do we need these rubles? Despite the fact that I can not change this currency in any way.

We talk about it for years and years nothing is decided. Even now.

[mac4iavelli]

I want to change my payment region(Ukraine) , because i cant pay for anything due to ban of russian origin.

[EA_Darko]

Hey @mac4iavelli our team is aware of this issue and working on a solution, as soon as we have an update we will let you know.

Darko 

[thaeway]

@EA_Darko Any news/updates on this? It's quite important.

[pgaphkqr43h0]

@thaeway Its crazy humiliating they do this to UA players. Hate EU for this.

[Smoulderingmel]

EA App - the new Origin from Electronic Arts with the old rubles and without the hryvnia • Mezha.Med...

[EA_Darko]

Hey all, our team is aware of this and working on it.

As soon as we have any more info we will let you know.

Darko 

[rinkashikizuka]

Hi.

When I'm trying to purchase anything on the app, all prices are listed in rubles, and all payment options are via rus services (yoomoney, qiwi etc.).

This raises several questions, considering EA claims it stopped all sales in russia and belarus:

• Why is there still ru storefront?
• Why is a person whose location is Ukraine redirected to ru store?
• Why are there still any options listed to buy games from ru storefront?

Please advise when this will be fixed as this issue goes years back.

Thanks in advance,

Mariia

[EA_Darko]

Hey @rinkashikizuka to answer your questions

• There is still a Russian storefront so that users living in locations without a regional store can make purchases. Transactions within Russia will not work but people in geographical regions close to it without a dedicated storefront can still use it
• As Ukraine does not have a dedicated storefront it will default to the nearest one, this is the same for many European countries that default to the Irish store.
• I think I covered all this above.

Darko