creditionals expired

[Lunar_Servant]

my issue started when i tried to start up rocket arena. when i opened  it up, i saw a message saying my EA credentials had expired and i needed to reset my password. so i logged into my EA account via my PSN on the PC, reset the password, but then when i looked to see my linked accounts, my PSN was not there despite me clearly having used my PSN to login to EA. and the only way to link my games at this rate is to start up a EA game: all of which give me the same "invalid credentials" error. what am i supposed to do here??

[EA_Barry · Accepted solution]

@Lunar_Servant 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@Lunar_Servant 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[floqnaavibe]

When ever I click the contact us link it brings me to a screen that asks what game I would like to look at

[LuckyTheGod777]

same here

[bentlyrr]

Can anybody help me with a solution or workaround for expired credentials? I am not able to play any ea games because my new Xbox is connected to an old deleted ea account. I tried calling support line and was told there was nothing they could do. Very strange that I am locked out of all ea games forever because of “expired credentials

“ and nobody can figure out how to fix it. Why do you not want people to play your games? I have tried posting about this and they erased my posts and are trying to silence me instead of help. I don’t understand why I am being treated this way by your company. I am sorry Darko for bothering you with my problem, I thought that was what this forum was for. I am not using bad language just telling the truth sorry that is a problem for you. I guess I don’t get to play ea games anymore which is sad and kinda silly on your end to allow an entire household of gamers to be kept from playing your games for expired credentials. I give up you win I won’t post after this any more just wanted to say goodbye and sorry again for trying to play your games.