A way out crashes after a minute.

by lEvijol
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A way out crashes after a minute.

★★★★ Novice

Whenever I try to startup the game after a solid minute it crashes to desktop not showing any crash error. I have the most recent version of windows, and all my drivers are up to date. I also tried reinstalling the game. My CPU and GPU temperatures don't go above 70C.
my specs are: 
OS: win 10
CPU: 11th Gen Intel(R) Core(TM) i7-11700k " 3.60GHZ (16CPUs)
GPU: NVIDIA GeForce RTX 2060
RAM: 32GB

Attached you will find a DxDiag.

Message 1 of 62 (142,259 Views)

Accepted Solution

Re: A way out crashes after a minute.

Community Manager

@Fordoom Can you try making a new windows account and test if this continues there?


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Message 10 of 62 (141,834 Views)

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Re: A way out crashes after a minute.

Community Manager

@lEvijol Are you running any other programs when playing? Also will the crash happen if you just wait on the main menu, or only during gameplay? 


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Message 2 of 62 (142,138 Views)

Re: A way out crashes after a minute.

★★★★ Novice

It is just in the main menu and I am not running any big programs in the back

Message 3 of 62 (142,132 Views)

Re: A way out crashes after a minute.

Community Manager

@lEvijol depending on which platform you on can you try?

 

Repair - Origin | Verify - Steam 


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Message 4 of 62 (142,090 Views)

Re: A way out crashes after a minute.

★★★★ Novice

Doesn't change a thing.

Message 5 of 62 (142,078 Views)

Re: A way out crashes after a minute.

Community Manager
@Fordoom Are you having the same issue as OP? If so would you be able to share a DxDiag?

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Message 6 of 62 (142,024 Views)

Re: A way out crashes after a minute.

[ Edited ]
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@EA_IlliumHere, as requested.

Message 7 of 62 (142,014 Views)

Re: A way out crashes after a minute.

Community Manager

@Fordoom Apologies for the delay, Can you try the following steps to see if the game keeps crashing?

 

  • Check for windows updates
  • Disable running overlays (including Origins in-game)
  • Run your device in a Clean Boot  

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Message 8 of 62 (141,946 Views)

Re: A way out crashes after a minute.

★★★★ Novice

@EA_IlliumI have done all of the above, still crashes after a minute.

Message 9 of 62 (141,918 Views)

Re: A way out crashes after a minute.

Community Manager

@Fordoom Can you try making a new windows account and test if this continues there?


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 10 of 62 (141,835 Views)