2012-08-09 08:15 PM
Hey,
I recently did a steam update and since i did it broke it and now all i get when i go to login is: 'You Must Be Online When Logging In For The First Time'
I am connected to the internet with no proxy, no vpn and firewall is disabled to test it.
I have tried the cmd winsock reset command and i have tried restarting and even re-installing and i still get the same problem.
Any ideas/solutions?
(Having just brought some more games this is really frustrating, at least steam still works)
Solved! Go to Solution.
2012-09-23 06:14 AM
Check your system time and date - If they are out, it will result in a "Must Be Online" error, even if your compter is speaking to the server just fine...
Hope this helps
2013-03-11 11:15 PM
Try this link, it didn't work for me, but it may work for you guys.
http://forum.ea.com/eaforum/posts/list/8897332.page
The problem was my ESET 5 software. What I had to do was:
The second option probably isn't the ideal solution, but I've had no problems logging in since. I'd recommend you try the first option before the second.
2013-03-12 08:26 PM - edited 2013-03-12 08:54 PM
To expand on what frambinni posted above...and why that works.
Origin creates a secure tunnel to the login server using a standard HTTPS request on port 443. This is similar to any website that uses a secure (SSL) connection.
If you are running security software, Windows Firewall or an aggressive router that is actively blocking non-browser applications from using SSL/port 443, you will get this error.
Here's a quick way to check if your port is blocked:
1. Go to a site like http://www.ipchicken.com/ or whatismyip.com to get your external IP address.
2. Copy that IP address and enter it here:http://www.yougetsignal.com/tools/open-ports/
3. Enter 443 in the port number field and click the Check button.
This will tell you if your local machine or network is blocking secure traffic.
2013-07-23 05:44 PM
Have you checked the ports?
Some of the things that can get between Origin and the internet can be:
https://help.ea.com/article/connection-issues-with-origin#1
Also check your addon's/extensions/plugin's I know my Norton added a new plugin and didn't bother to let me know... as software usually does ... I disabled it and all was well again.
I'd disable anything I could & start working backwards to rule out what may be blocking it, something surely is...
Good Luck!
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2013-08-17 12:26 PM
Guys, i found a fix that worked for me if none of the others worked for you, just type in firewall in start and find "allow app through firewall" click on it and click add app, then browse through your files and find origin app (not the installer) okay, hope it works good luck.
2012-08-09 08:27 PM - edited 2012-08-09 08:31 PM
There seems to be an issue with the new Origin: http://answers.ea.com/t5/Origin/CAN-NOT-LOGIN-WITH-Origin-9-0/m-p/5534/message-uid/5534#U5534
The same issue probably applies to Steam
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2012-09-23 06:14 AM
Check your system time and date - If they are out, it will result in a "Must Be Online" error, even if your compter is speaking to the server just fine...
Hope this helps
2012-10-08 09:10 PM
check antivirus
2013-01-06 09:26 AM
Love you so much man had the same problem checked date and time and they were wrong. Set them up properly and problem solved, cheers dude
2013-01-06 08:30 PM
I had this problem to, except I was logging in for the first time and I was online!
2013-01-18 10:02 PM
how do you edit the time? well actually I know how, but how do you know where to find the right time?
2013-03-02 06:41 AM
Thankyou mate this was the issue for me, after what seemed endless searching on google it was something as simple as the date unbelievable!!
2013-03-10 06:49 PM
After trying loads of things (time/date, host files, uninstalling, switching off firewalls and antivirus etc etc etc..) my final call was to uninstall my antivirus (under extreme duress), ESET 5, and whamo! it worked. this can't be the final solution.. I want to put it back on again asap! EA, please fix this bug, it has been going on for sooooo long now, it's starting to get ridiculous :manfrustrated:
2013-03-11 11:15 PM
Try this link, it didn't work for me, but it may work for you guys.
http://forum.ea.com/eaforum/posts/list/8897332.page
The problem was my ESET 5 software. What I had to do was:
The second option probably isn't the ideal solution, but I've had no problems logging in since. I'd recommend you try the first option before the second.