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Kane's Wrath "Fatal Error - Exception in Exception Handler"

by GDI-Steel-Talons
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Original Post

Accepted Solution

Kane's Wrath "Fatal Error - Exception in Exception Handler"

★★★★ Novice

Afternoon everyone,

 

I've recently installed a copy of CnC3:Kanes Wrath (and Tiberium Wars), but am having issues attempting to load the game. I've tried running repairs, compatibility modes, as administrators and all combinations of the above. I have also attempted to repair the files and verify them, to no success. Attempting to load the game gets the same error - "Fatal Error", with the message "Exception in Exception Handler" as the content, twice. I have checked the system is capable of running the game, and meets the requirements. I can provide copies of the Error Logs and DXDiag files if necessary. 

 

Message 1 of 78 (84,053 Views)

Accepted Solution

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

[ Edited ]
Hero

Hmm. Doesn't seem like there's anything specifically problematic in there.

 

I know some of these games require some older DirectX components to be installed to run correctly; to be precise, the redistributable pack 9.0c, from 2010.

Maybe this could fix your problem?

 

http://www.microsoft.com/en-us/download/details.aspx?id=8109

 

[EDIT]

 

The "Exception in exception handler" issue has been confirmed as a problem with certain drivers of the Intel HD graphics cards. The issue has been solved in the latest drivers, though, so update your drivers.

 

[EDIT AGAIN]

 

It seems the problem has reappeared in later drivers. The only solution that has been found so far is to downgrade the drivers to a version from around/before June 2014; the problem does not seem to appear in that driver.


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.

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Message 4 of 78 (96,016 Views)

All Replies

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

Hero

That's kind of freaky. An error in the exception handling might be a problem in Windows itself rather than in the game. Are there any other games that have that problem?


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 2 of 78 (83,802 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

[ Edited ]
★★★★ Novice

Nope... just happens with Wrath, nothing else. As far as I can tell, everything that should be needed to run it is there... in fact, I've just come off of campaign for Tib Wars, which ran like a dream. Any idea's what might be triggering the error. I've tried copies on Origin and Disc versions (got disc versions first, was duplicated digitally when I picked up a copy of the Ultimate Collection), and it seems to affect both equally. It's really strange. I've put a copy of the event log and DXdiag files below.  

 

DXDIAG OUTPUT:
----------------------------------------------------------------------
------------------
System Information
------------------
Time of this report: 4/3/2015, 15:18:19
       Machine name: DENTON-PC
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
           Language: English (Regional Setting: English)
System Manufacturer: Notebook                        
       System Model: W65_67SF                        
               BIOS: BIOS Date: 08/25/14 10:56:59 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i3-4110M CPU @ 2.60GHz (4 CPUs), ~2.6GHz
             Memory: 4096MB RAM
Available OS Memory: 3214MB RAM
          Page File: 3171MB used, 3255MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4600
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0416&SUBSYS_65021558&REV_06
     Display Memory: 1415 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1351 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SDC4751
        Native Mode: 1366 x 768(p) (59.987Hz)
        Output Type: Internal
        Driver Name: igdumdim32.dll,igd10iumd32.dll,igd10iumd32.dll
Driver File Version: 10.18.0014.4156 (English)
     Driver Version: 10.18.14.4156
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/6/2015 02:15:50, 24003648 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B78E66-4756-11CF-5C64-0F45BBC2C435}
          Vendor ID: 0x8086
          Device ID: 0x0416
          SubSys ID: 0x65021558
        Revision ID: 0x0006
 Driver Strong Name: oem36.inf:IntelGfx.NTx86.6.1:iHSWM_w7:10.18.14.4156:pci\ven_8086&dev_0416
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C 
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend 
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (VIA HD Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_8446&SUBSYS_15586502&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: viahduaa.sys
         Driver Version: 6.00.0011.0500 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/28/2014 18:30:40, 563720 bytes
            Other Files: 
        Driver Provider: VIA Technologies, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/27/2013 02:14:25, 258560 bytes
| Driver: usbd.sys, 11/27/2013 02:13:33, 6016 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8000
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/27/2013 02:14:25, 258560 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/14/2009 00:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 00:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 02:20:36, 42576 bytes
| 
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd0403
| Upper Filters: ETD
| Service: i8042prt
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 22:29:03, 53120 bytes
| Driver: sermouse.sys, 7/14/2009 00:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 02:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 215.3 GB
Total Space: 307.2 GB
File System: NTFS
      Model: ATA ST500LM000-1EJ16 SCSI Disk Device

      Drive: D:
 Free Space: 73.4 GB
Total Space: 102.4 GB
File System: NTFS
      Model: ATA ST500LM000-1EJ16 SCSI Disk Device

      Drive: E:
 Free Space: 43.2 GB
Total Space: 61.3 GB
File System: NTFS
      Model: ATA ST500LM000-1EJ16 SCSI Disk Device

      Drive: F:
      Model: TSSTcorp CDDVDW SN-208FB SCSI CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 108544 bytes

--------------
System Devices
--------------
     Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_65021558&REV_05\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:41, 43520 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:46, 284672 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 02:14:25, 258560 bytes

     Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor DRAM Controller - 0C04
Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_65021558&REV_06\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_65021558&REV_05\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_65021558&REV_06\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_65021558&REV_05\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 108544 bytes

     Name: Intel(R) Wireless-N 7260
Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40628086&REV_C3\4&22EF9AD5&0&00E2
   Driver: C:\Windows\system32\DRIVERS\Netwsn02.sys, 17.13.0011.0005 (English), 12/8/2014 12:05:30, 2811160 bytes
   Driver: C:\Windows\system32\DRIVERS\Netwfw02.dat, 12/8/2014 12:03:16, 3548592 bytes
   Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/14/2009 00:52:02, 19968 bytes

     Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16
Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_65021558&REV_D5\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

     Name: Intel(R) HD Graphics 4600
Device ID: PCI\VEN_8086&DEV_0416&SUBSYS_65021558&REV_06\3&11583659&0&10
   Driver: n/a

     Name: Intel(R) HM86 LPC Controller - 8C49
Device ID: PCI\VEN_8086&DEV_8C49&SUBSYS_65021558&REV_05\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:20:43, 13888 bytes

     Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_65021558&REV_D5\3&11583659&0&E2
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_65021558&REV_0A\4&3286FB35&0&02E3
   Driver: n/a

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_65021558&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_65021558&REV_D5\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

     Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5289&SUBSYS_65021558&REV_01\4&3286FB35&0&00E3
   Driver: C:\Windows\system32\DRIVERS\RtsBaStor.sys, 6.02.9200.27035 (English), 12/7/2012 14:57:12, 225936 bytes
   Driver: C:\Windows\system32\RtsBaStorIcon.dll, 1.00.0008.0000 (English), 12/7/2012 14:57:12, 9888400 bytes

     Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_65021558&REV_05\3&11583659&0&A0
   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 2.05.0000.0019 (English), 4/26/2013 10:24:56, 793072 bytes

     Name: Intel(R) 8 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_65021558&REV_05\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 12.05.0000.1066 (English), 3/22/2013 09:38:18, 541680 bytes
   Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 12.05.0000.1066 (English), 3/22/2013 09:38:18, 26608 bytes

     Name: NVIDIA GeForce 840M 
Device ID: PCI\VEN_10DE&DEV_1341&SUBSYS_65021558&REV_A2\4&23FB11B9&0&0008
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 386248 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 3/13/2015 20:43:34, 1283208 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nvcvi.inf_x86_neutral_7b59577ef166e223\NvCplSetupInt.exe, 1.00.0005.0000 (English), 3/13/2015 20:43:34, 82631696 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 160472 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 3/13/2015 20:43:34, 11920 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 107912 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 3/13/2015 20:43:34, 21910 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 3/13/2015 20:43:34, 60560 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 8454856 bytes
   Driver: C:\Windows\system32\DRIVERS\nvpciflt.sys, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 26768 bytes
   Driver: C:\Windows\system32\NvFBC.dll, 6.14.0013.4788 (English), 3/13/2015 20:43:34, 909512 bytes
   Driver: C:\Windows\system32\NvIFR.dll, 6.14.0013.4788 (English), 3/13/2015 20:43:34, 931528 bytes
   Driver: C:\Windows\system32\NvIFROpenGL.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 345744 bytes
   Driver: C:\Windows\system32\nvEncodeAPI.dll, 6.14.0013.4788 (English), 3/13/2015 20:43:34, 399504 bytes
   Driver: C:\Windows\system32\nvapi.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 2905856 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.4788 (English), 3/13/2015 20:43:34, 20465808 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.4788 (English), 3/13/2015 20:43:34, 10714792 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.4788 (English), 3/13/2015 20:43:34, 3248272 bytes
   Driver: C:\Windows\system32\nvd3dum.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 14121624 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 3/13/2015 20:43:34, 22594 bytes
   Driver: C:\Windows\system32\nvinit.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 164568 bytes
   Driver: C:\Windows\system32\nvoglshim32.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 305136 bytes
   Driver: C:\Windows\system32\nvoglv32.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 24775368 bytes
   Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.4788 (English), 3/13/2015 20:43:34, 10776152 bytes
   Driver: C:\Windows\system32\nvumdshim.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 878328 bytes
   Driver: C:\Windows\system32\nvwgf2um.dll, 9.18.0013.4788 (English), 3/13/2015 20:43:34, 16022016 bytes
   Driver: C:\Windows\system32\nvdispco3234788.dll, 2.00.0041.0004 (English), 3/13/2015 20:43:34, 1048776 bytes
   Driver: C:\Windows\system32\nvdispgenco3234788.dll, 2.00.0020.0002 (English), 3/13/2015 20:43:34, 912528 bytes

     Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_65021558&REV_05\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:41, 43520 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 02:13:46, 284672 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 02:14:25, 258560 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
Creative Recording Wav_Asio Filter,0x00400000,0,1,AudioRec.ax,1.00.0002.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
VIA HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Chicony USB 2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Chicony USB 2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers (VIA HD Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

 

 

EVENT LOG:
------------------------------------------------------------------------------------------
Faulting application name: cnc3ep1.dat, version: 1.2.0.0, time stamp: 0x501830d8 Faulting module name: igdusc32.dll, version: 10.18.14.4156, time stamp: 0x54f5edd4 Exception code: 0xc0000005 Fault offset: 0x0038f445 Faulting process id: 0x1ae0 Faulting application start time: 0x01d06e178bb30e65 Faulting application path: C:\Program Files\Origin Games\Command and Conquer 3 TW and KW\Command Conquer 3 Kanes Wrath\RetailExe\1.2\cnc3ep1.dat Faulting module path: C:\Windows\system32\igdusc32.dll Report Id: cd561f49-da0a-11e4-b35c-4851b7e12151

 

Message 3 of 78 (83,796 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

[ Edited ]
Hero

Hmm. Doesn't seem like there's anything specifically problematic in there.

 

I know some of these games require some older DirectX components to be installed to run correctly; to be precise, the redistributable pack 9.0c, from 2010.

Maybe this could fix your problem?

 

http://www.microsoft.com/en-us/download/details.aspx?id=8109

 

[EDIT]

 

The "Exception in exception handler" issue has been confirmed as a problem with certain drivers of the Intel HD graphics cards. The issue has been solved in the latest drivers, though, so update your drivers.

 

[EDIT AGAIN]

 

It seems the problem has reappeared in later drivers. The only solution that has been found so far is to downgrade the drivers to a version from around/before June 2014; the problem does not seem to appear in that driver.


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 4 of 78 (96,017 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

★★★★ Novice

Thanks Nyerguds - Seems that was what it was. Not sure why exactly, given that Tib Wars doesn't seem to need it, but I've just installed the redistributable pack you suggested and it's firing up perfectly fine now. You can be sure I'll be keeping that file somewhere safe in case of future problems! 

 

Regards,

~Denton

Message 5 of 78 (83,777 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

Hero

I'm glad it helped you out Standard smile


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 6 of 78 (83,775 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

★ Novice

Hi Nyerguds.

I am having the same issue so I followed the link you posted and I downloaded the d3dx9_43_ x86 for MS runtime.  I am not that technical of a user though.  Any advice you could share as to how I extract this and install would be really appreciated!!!

 

Thank you!


@Nyerguds wrote:

I'm glad it helped you out Standard smile


 

Message 7 of 78 (82,881 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

★★★ Newbie

I'm having the same problem and don't know what to do with the download, please help.

Message 8 of 78 (82,795 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

[ Edited ]
Hero
  • Download the DirectX Redistributables package from June 2010. Be sure to uncheck any other junk they want to add to it. It should be a file called "directx_Jun2010_redist.exe".
  • Run the downloaded file. It'll ask for a folder to unpack in. Make a new folder somewhere on your disk and unpack it there. It doesn't matter where you unpack it; it can be deleted afterwards anyway.
  • Go to the folder where you told it to extract.
  • Find "DXSETUP.exe", and run that to install the missing components.
  • After the installation finished, delete the folder you unpacked everything in.

Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 9 of 78 (82,779 Views)

Re: Kane's Wrath "Fatal Error - Exception in Exception Handler"

★★ Novice

Is there any other solution to this problem? This keeps on happening to me almost every week and uninstalling the game doesn't work I have to restore the PC in order to get it fixed. I tried the with the DirectX Redistribution Package just now and nothing happened. I'd really appreciate the help guys.

Message 10 of 78 (82,490 Views)
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