I suggest you post this in the Origin section of the forum as well.
I have no knowledge of origin on PC games.
PC is not a valid platform for the Simpsons Tapped Out.
Support has no obligation to help with issues on non approved platforms.
I assume you use an emulator to run it on the PC.
Emulators does not have the control Google/Apple has over which apps can be downloaded.
Google/Apple can deny apps containing malware, viruses and worms from being downloaded through their stores.
Emulators are known to attract malware so do a cleanup of your PC.
This Forum is provided by EA but is designed as Player helping/advising other Players. In this case there is little other players can do for you.
Contact EA support
http://help.ea.com/en/contact-us/new/ and ask for a gameadvisor. Same login as the game.
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+++ This Forum is provided by EA but it is designed as Player helping/advising other Players - meaning we are not employed by EA +++
D'oh! - Em