Re: "Error: Our servers cannot process your request at this time. Please tr

by micbro21
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Accepted Solution

SEASONS - "Error: Our servers cannot process your request at this time."

[ Edited ]
★★★★★ Novice

Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? micbro21
Date/time issue occurred 8/18/2023 7:00 PM PST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Every game mode in MUT will not let me connect and gives me "Error: Our servers cannot process your request at this time. Please try again later." Game loads up fine, packs are fine, rest of game menu is fine, auction house is fine.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure. I've restarted my game, tried scanning and repairing, deleted lineups, uninstalled and reinstalled the game.
What happens when the bug occurs? It kicks me to the main menu of madden.
What do you expect to see? The game load into a match
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 3060 Ti
Enter RAM memory size in GB 32 GB

Product: Madden NFL 24
Platform:PC
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? micbro21
Date/time issue occurred 8/18/2023 7:00 PM PST
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Every game mode in MUT will not let me connect and gives me "Error: Our servers cannot process your request at this time. Please try again later." Game loads up fine, packs are fine, rest of game menu is fine, auction house is fine.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure. I've restarted my game, tried scanning and repairing, deleted lineups, uninstalled and reinstalled the game.
What happens when the bug occurs? It kicks me to the main menu of madden.
What do you expect to see? The game load into a match
PS4 Crash Reporting: Please copy the text you put in the crash report here. n/a
What is the AMD or Nvidia Model Number of your graphics card? NVIDIA GeForce RTX 3060 Ti
Enter RAM memory size in GB 32 GB

 

Message 1 of 37 (2,075 Views)

Accepted Solution
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Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Novice

Okay so I actually did find a fix. Your team can only have 55 players in the lineup including subs. Not really sure why EA doesn’t broadcast / share this problem with the user but if you have 56 players in your lineup the game won’t let you Queue into a game 

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Message 10 of 37 (1,982 Views)

All Replies

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Novice

Update Online H2H is working just fine. it seems the issue i'm having is only in MUT

Message 2 of 37 (2,066 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Novice

seems my problem is a theme team issue

Message 3 of 37 (2,055 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★ Apprentice

I played 3 solo battles just fine today but now the 4th one is giving me this same error for 3 hours. I'm on Xbox.

Message 4 of 37 (2,031 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★ Newbie

Same with me on PS5. I’m starting to hate Madden

Message 5 of 37 (2,019 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Newbie

exactly the same issue for me on xbox series s - fourth solo battle stuck in this "servers cannot process your request" holding pattern, no matter what difficulty I try to play, or adjustments I make to my lineup. super annoying

Message 6 of 37 (2,015 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Newbie

How did you fix it? If you ever did

Message 7 of 37 (2,012 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Newbie

If you ever fix it or hear about it being fixed reply

Message 8 of 37 (2,010 Views)

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★ Guide

Figures, players had to come to the community rescue with a work around for the kicking bug (use Elite Red 80+ kicker)... and now this. I'm having flashbacks to M23 when it was many weeks before MUT / Field Pass / Competitive finally got stable enough to play.

 

 

Message 9 of 37 (1,992 Views)
Highlighted

Re: "Error: Our servers cannot process your request at this time. Please tr

★★★★★ Novice

Okay so I actually did find a fix. Your team can only have 55 players in the lineup including subs. Not really sure why EA doesn’t broadcast / share this problem with the user but if you have 56 players in your lineup the game won’t let you Queue into a game 

Message 10 of 37 (1,983 Views)

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