[PLEASE READ] Information/Questions about the bug forum

by crinrict
Reply

Original Post

[PLEASE READ] Information/Questions about the bug forum

[ Edited ]
Hero

Please do NOT post your Game issues in this thread. Make your own thread or check the compiled list.

 

This is for questions if you're unsure how the bug forum works or needs some other administrative clarification.


 

Disclaimer: The following changes have no influence on how EA/Maxis handles and monitors bugs. They only have an influence on the compiled list and how I as a volunteer handle threads going forward. Please continue to report your issues even if they don’t get the same visible handling. For more info from EA, please read this thread Bugs and the Sims 101 - Everything you need to know (by EA_Arcadia)

 

 

Hi Guys

 

today the AHQ team announced that Answers HQ is moving to EA ForumsThis is currently planned for February 2025. Currently there aren't any changes for the bug forum here so please just continue to report your issues here as before.

 

There is one difference though: I am dropping the [OPEN] tag as per today. I wont' be removing any but I also won't be adding any new ones.

EA Forums currently has it's own bug forum where I've been testing it's functionality the past few weeks. It has it's own tagging system which is much clearer then the one here. The tags here all stem from a time when there was no QA presence at AHQ and was a way of showing popular threads. Much has changed over the years and I feel I'm at a point where I no longer want to do the extra work on something I'm having constant discussions about so I'm dropping OPEN. All other current tags will stay as they show the actual QA status of the thread (except workaround but that's to highlight something). 

 

I will continue to work as I have before except for this change. Please refer to this thread for current info on the bug forum: [INFORMATION] How does this forum work ?

 

 


 

Let me known this thread if you have any questions.

 

Please also read this thread for further info how the bug forum works:  [INFORMATION] How does this forum work ?

 

 

Since the bug template is still very wonky, please include the form below and include answers if you're not prompted for the template to fill out.

 

 

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 1 of 163 (95,305 Views)

Re: Sims wont clean dishes or spoiled food

★★★★ Novice
@crinrict i dont really understand how the forum works.. i have a lot off bugs including this one and others i posted or pressed that i have them too if already been posted .. but do Ea know about this? my bigset problem i have is that comupters casues the game frezzes since eco life..
Message 2 of 163 (61,031 Views)

Re: Sims wont clean dishes or spoiled food

[ Edited ]
Hero

@OceanYam Did you read this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/td-p/7368632/ ?

 

 

Moving this over to the thread on questions about the bug forum itself.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 3 of 163 (60,999 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

★ Novice
@crinrict The submit button doesn't work....
Message 4 of 163 (60,592 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

Hero
@cara2323 You need to fill out something in the comment field or it won't appear. If it still doesn't add some spaces.

Also make sure you set the language to english

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 163 (60,556 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

★ Apprentice

I cant report a bug because your bug report doesn't let me submit it!!!!!

Message 6 of 163 (60,092 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

Hero
@Nicova13 You need to fill out something in the comment field or it won't appear. If it still doesn't add some spaces.

Also make sure you set the language to english

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 163 (60,055 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

[ Edited ]
Hero

Going to take a break from adding new bug reports.

 

There will be an EP Patch soon which is usually huge so I will refrain from adding more to the list (List Update to follow later today)

 

Will still merge or troubleshoot if applicable but please be patient. Will need to recharge a bit before the Patch/EP hits so I won't be around as much over the weekend.

 

You're of course welcome to continue reporting but I encourage everyone to re-test after the patch has hit.

 

Also backup your saves :D

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 163 (56,916 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

★★ Apprentice

What does need input and CD mean for a tag on my post? ☺️

Message 9 of 163 (56,892 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

Hero
@Nicoliia CD = Cats & Dogs and Needs Input just means that its a bug that currently has low me too count and to encourage others to post and me too if they see the same issue. I was def able to duplicate your issue.

There's some more detailed info here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/td-p/7368632/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 163 (56,886 Views)