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[OPEN] Likes/Dislikes show horizontal instead of vertical

by moxhollow
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Original Post

[OPEN] Likes/Dislikes show horizontal instead of vertical

[ Edited ]
★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.75.125.1030
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I'm not sure because nobody else seems to have the problem LOL. Give a Sim a Like and a Dislike in the same category.
What happens when the bug occurs? It goes all sideways
What do you expect to see? It go in the tiny box
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch that gave the likes/dislikes

If there are only likes or dislikes in the category, they stay as they should. It's only when having both that it goes wonky. Still happens if only one category has things chosen.

 

Here is what I see:

 

fasfasfsaf.png

 

Here is what I expect to see:

 

this.png

 

My display settings:

 

Untitled.png

 

I have tested every Display Type and Resolution, and as many of the Accessibility UI scaling settings as I could reasonably do - it stays the same.

 

My screen is an MSI MAG272C, it's a 2560x1440 monitor, 27 inch, curved screen. More information about it can be found here: MSI Website

 

Edit By Crinrict: Adjusted Title, added tag

Message 1 of 5 (471 Views)

Re: Visual Issues with Likes/Dislikes

Hero

HI @moxhollow 

 

Could you try a factory reset just to be sure it's no a mod still being active

 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • ConfigOverride, if you have your own configuration files.
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 5 (417 Views)

Re: Visual Issues with Likes/Dislikes

★★★ Novice

I'm also having this issue on my sims randomly. I tried repairing my game and a folder refresh and the visual bug stayed the same.

Message 3 of 5 (357 Views)

Re: Visual Issues with Likes/Dislikes

★★★ Apprentice

Hello! Just confirming that with a fresh folder and a game repair, the issue persists.

Message 4 of 5 (304 Views)

Re: Visual Issues with Likes/Dislikes

★★★ Apprentice

Me again, more information - looks like it's certain combinations that make the visual bug.

 

I don't have the time or the will to test every combination ever, but I did get a number of example Standard smile

 

bug2.png

 

These combinations above cause the bug.

 

nobug2.png

 

These ones don't bug out.

 

I'm noticing as I type this that it seems to not bug out if you have at least 2 likes or dislikes in the category. Did a few quick tests and this does seem to be the case, that the bug only happens with 1 like and 1 dislike in the category.

 

 

Message 5 of 5 (265 Views)