March - last edited July
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 184.108.40.2060
What expansions, game packs, and stuff packs do you have installed? All expansions, game, and stuff packs.
Steps: How can we find the bug ourselves? Hire a butler and let dust accumulate on any lot. Leave all types of cleaning supplies out (vacuum, robot vacuum, handheld vacuum).
What happens when the bug occurs? When I hire a butler, they never clean up the dust. Even when there is a vacuum in front of them or if I gift them a vacuum. They never clean up the dust. Automatic vacuums do not pick up dust and maids occasionally do.
What do you expect to see? I expect butlers to clean up the dust and keep a sparkling floor. Would be great if we could just direct the Butler to what we want them to clean (just like asking them to cook a meal, asking them to vacuum/dust or do laundry specifically would be great!)
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Butlers will usually sit there and not do much of anything unless instructed even when there is dust piling up around them with dust bunnies. They don't even clean dust in their own designated living quarters.
Edit By Crinrict: Added Tag to Title
edit by OP (July 25) - even after updating and with all Sims 4 additions, without mods, the Butler still ignores dust bunnies. I’ve gifted the Butler a vacuum and a handheld vacuum - no luck. Maid also ignores dust bunnies, leaves for the day with plenty of dust bunnies on the floor.
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March - last edited March
Unfortunately after updating (everything all patched and up to date) it seems that now my maid service also stopped vacuuming along with the butler never vacuuming.
Just chiming in to share that your post is one month old and I'm still having this exact problem! Did anyone ever resolve this?