November 2020 - last edited August 2021 by SalixCat
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XS
OS Version 14.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? When I close an ad after watching it, the game crashes and I do not receive my reward.
What do you expect to see? A reward screen
Connection Type Wifi
Please select your region North America
The game crashes after watching an ad.
Hero Wars crashed it just now... any of those "pull the pin" mini game ads. I think the other main one is called Garden Scapes or something...
This one has frozen my game lately every time. It takes me straight to Apple store and when I go back to the game it is frozen. I have to force close it.
These are the first and last screen of the add.
I’m in Brazil.
Covet Fashion Ad freezes the game every single time I receive it, must force-close. I don’t get to collect the reward afterwards unless if I’m playing the Sweet Treat Challenge, from what I’ve noticed!