[Fixed?] - Enable Browser Functionality Error on Android 11

by q82xl44javze
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Original Post

[Fixed?] - Enable Browser Functionality Error on Android 11

[ Edited ]
★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Note20 5G
OS Version 11
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Everyone I go to settings and click on help, forums, user agreement, or privacy and cookie policy, I get an error that says enable browser functionality to access.
What do you expect to see? I expect for the item I click to pop up and I get an error instead.
Connection Type Wifi
Please select your region North America
Country United States

I've tried going through the setting on Chrome and within sims mobile and no change seems to correct this error.

Message 1 of 7 (832 Views)

Re: Enable Browser Functionality error

★ Guide

I'm using this exact issue,.

Message 2 of 7 (791 Views)

Re: Enable Browser Functionality error

[ Edited ]
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@q82xl44javze @Angela-Angela41 

 

It might be that you need to change your mobile browser settings. Could you please try turning on/off cookies on your browser and see if it helps solve this issue?

 


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 No trabajo en EA.    

Message 3 of 7 (774 Views)

Re: Enable Browser Functionality error

★ Novice

I have tried that, it made no changes to the error I received.

Message 4 of 7 (690 Views)

Re: Enable Browser Functionality error

★★★★★ Newbie
@q82xl44javze Same exact issue, same exact device.
Message 5 of 7 (641 Views)

Re: Enable Browser Functionality error

Community Manager (retired)

Hi @oblgatecarnivore,@q82xl44javze,@Angela-Angela41! Thanks for your report this has been flagged as a bug in multiple devices when using Android 11. Thanks!

Message 6 of 7 (564 Views)

Re: Enable Browser Functionality error

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 @oblgatecarnivore,@q82xl44javze,@Angela-Angela41 

This issue should have been fixed with the Celebrity Life update, Is it fixed for you?


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 No trabajo en EA.    

Message 7 of 7 (368 Views)
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