Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.39 What expansions, game packs, and stuff packs do you have installed? Get to work, Get together, City living, Cats and Dogs, Seasons, Island living, Discover university, Outdoor Retreat, Dine Out, Parenthood, Backyard, Bowling Night, Toddler, Laundry dat, My first pet, Tiny living Steps: How can we find the bug ourselves? Go into create a sim, add the MAC lipstick onto a sim on any outfit. Then create a new sim and change their clothing What happens when the bug occurs? The sim will suddenly be wearing the MAC lipstick in a random colour, even if not 'available' for their gender when you go to change any piece of clothing What do you expect to see? The clothing to remain the same and no lipstick to be added Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? No
Happened with two sims I tried to create
Edit By Crinrict: Added Tag to Title, Adjusted Title
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.assets.live-ep03.206 What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Seasons, Cats & Dogs, City Living, Jungle Adventure, Parenthood, Vampires, Paranormal, Nifty Knotting, Laundry Day, Toddler, Vintage Glamour, Spooky, Bust the Dust, Country Kitchen, Throwback Fit Steps: How can we find the bug ourselves? Create a bee household. Create a new sim. Choose the vampire eyeshadow with the dark background and dots. Then choose different eyeshadow. Wait a few moments and the eye shadow will revert. What happens when the bug occurs? Makeup changes to vampire eyeshadow. If I change the eyeshadow it will revert back to the vampire shadow after a few seconds. All new outfits created are also affected since the eyeshadow was on the first everyday outfit. Even when choosing a styled looked the eyeshadow will switch to the vampire eyeshadow. What do you expect to see? Makeup should not revert to vampire eyeshadow Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. Latest release with bunk beds
Additional Information: Screenshot of eyeshadow attached.
Minor update: I uninstalled the Vampires pack and there are no issues in CAS. For some reason it is only the Vampire eyeshadow that causes it. I also started a new family, different from the one that had the issues before I uninstalled and there were still problems with the eyeshadow. I had not even chosen an eyeshadow yet and the game chose the vampire one for me. This prompted me to uninstall that pack.
Sorry for confusion. In my comment, I meant to say that other eyeshadows do not cause the issue. I had actually uninstall the Vampires pack to stop the issue. I would like for pack to be installed to play it though.
Regarding your first statements:
This happened with a normal Sim who was not occult. I would create a new Sim and then as soon as I selected an item that would push me into the clothing choice section of CAS the Sim would populate the vampire makeup, even if there was no makeup worn initially.
@i1540jzz9hlc You aren't pressing the L Trigger button or the L Trigger button on your controller isn't sticking is it? I tried to duplicate this but was not able to. Even randomizing the eyeshadows and then trying to switch or choose the vampire eyeshadow, the shadows did not revert unless I pressed the undo button.
I was able to duplicate the makeup on every outfit, but not the reverting makeup. It does seem like something is not right with the makeup application.
My Sim had no lipstick, I applied MAC brand lipstick to their formal outfit, then moved into athletic outfit. I noticed they had the same MAC brand lipstick I had applied to the formal so I removed it and changed some of their outfit but as soon as I changed their outfit the lipstick reappeared only this time it was the grimcookies lipstick added in the birthday update. After that every change I made in outfit no matter how many times I removed the lipstick it would reappear.
Happened after last patch update. The only packs I have is Island Living.
Omg this has literally just started happening to me as well about 3 minutes ago!! I put the Mac lipstick on and then all of a sudden on every outfit her lips were changing to bright green and bright yellow and bright red no matter how many times I took all of her makeup off!!
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?1.39 What expansions, game packs, and stuff packs do you have installed?Just the free ones. Steps: How can we find the bug ourselves?In create a sims change something about the sim. What happens when the bug occurs?The mac eyeshadow (which is like a load of random brush strokes) is automatically applied each time you change the sim. You can see it in game too. What do you expect to see?No eyeshadow unless I put it on. Have you installed any customization with the game, e.g. Custom Content or Mods?Never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.After the bunk bed update (which is super cool btw)
That eyeshadow:
Also forgot to mention that the eyeshadow goes on kids too, however because there is no option for kids make-up, you cannot remove it.
@Carys1302 I have the same thing but with the eyeshadow instead.
I will reinstall and see if I am pressing those buttons. I should have time later today to test. Sorry for my delays in replies. But I appreciate all of you helping me to research if it is my issue or an issue! Ha. More to come.
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?GP05:1.assets.live-gp05.207 What expansions, game packs, and stuff packs do you have installed?Discover university, island living, get famous, seasons, cats and dogs, city living, get together, get to work, strangerville, jungle adventure, parenthood, vampires, dineout, spa day, outdoor retreat, moshino, laundry day, toddler, bowling night, backyard, kids room, movie hangout, cool kitchen, perfect patio Steps: How can we find the bug ourselves?Edit an existing sim, apply makeup, then try to continue editing other categories, or scroll through makeup menu. What happens when the bug occurs?Makeup changes to completely different colour and style (say for example bright green lips from a nude colour and bright yellow eyeliner from black) when backing out of the makeup menu, changing things like hair and accessories or even just scrolling through the makeup menu. What do you expect to see?I expect the makeup to stay the same as applied. Have you installed any customization with the game, e.g. Custom Content or Mods?On console - never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The March 2021 patch.
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 3 hours ago
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Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.39 What expansions, game packs, and stuff packs do you have installed? Get to work, Get together, City living, Cats and Dogs, Seasons, Island living, Discover university, Outdoor Retreat, Dine Out, Parenthood, Backyard, Bowling Night, Toddler, Laundry dat, My first pet, Tiny living Steps: How can we find the bug ourselves? Go into create a sim, add the MAC lipstick onto a sim on any outfit. Then create a new sim and change their clothing What happens when the bug occurs? The sim will suddenly be wearing the MAC lipstick in a random colour, even if not 'available' for their gender when you go to change any piece of clothing What do you expect to see? The clothing to remain the same and no lipstick to be added Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? No
\n
\n
Happened with two sims I tried to create
\n\n
Edit By Crinrict: Added Tag to Title, Adjusted Title
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Product: The Sims 4 Platform:Sony Playstation 4 Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.39 What expansions, game packs, and stuff packs do you have installed? Get to work, Get together, City living, Cats and Dogs, Seasons, Island living, Discover university, Outdoor Retreat, Dine Out, Parenthood, Backyard, Bowling Night, Toddler, Laundry dat, My first pet, Tiny living Steps: How can we find the bug ourselves? Go into create a sim, add the MAC lipstick onto a sim on any outfit. Then create a new sim and change their clothing What happens when the bug occurs? The sim will suddenly be wearing the MAC lipstick in a random colour, even if not 'available' for their gender when you go to change any piece of clothing What do you expect to see? The clothing to remain the same and no lipstick to be added Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? No
\n
\n
Happened with two sims I tried to create
\n\n
Edit By Crinrict: Added Tag to Title, Adjusted Title
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[FIXED] [PS/XB] Sim randomly wearing Makeup","moderationData":{"__ref":"ModerationData:moderation_data:11529219"},"body":"
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.assets.live-ep03.206 What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Seasons, Cats & Dogs, City Living, Jungle Adventure, Parenthood, Vampires, Paranormal, Nifty Knotting, Laundry Day, Toddler, Vintage Glamour, Spooky, Bust the Dust, Country Kitchen, Throwback Fit Steps: How can we find the bug ourselves? Create a bee household. Create a new sim. Choose the vampire eyeshadow with the dark background and dots. Then choose different eyeshadow. Wait a few moments and the eye shadow will revert. What happens when the bug occurs? Makeup changes to vampire eyeshadow. If I change the eyeshadow it will revert back to the vampire shadow after a few seconds. All new outfits created are also affected since the eyeshadow was on the first everyday outfit. Even when choosing a styled looked the eyeshadow will switch to the vampire eyeshadow. What do you expect to see? Makeup should not revert to vampire eyeshadow Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. Latest release with bunk beds
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Additional Information: Screenshot of eyeshadow attached.
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Minor update: I uninstalled the Vampires pack and there are no issues in CAS. For some reason it is only the Vampire eyeshadow that causes it. I also started a new family, different from the one that had the issues before I uninstalled and there were still problems with the eyeshadow. I had not even chosen an eyeshadow yet and the game chose the vampire one for me. This prompted me to uninstall that pack.
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.assets.live-ep03.206 What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Seasons, Cats & Dogs, City Living, Jungle Adventure, Parenthood, Vampires, Paranormal, Nifty Knotting, Laundry Day, Toddler, Vintage Glamour, Spooky, Bust the Dust, Country Kitchen, Throwback Fit Steps: How can we find the bug ourselves? Create a bee household. Create a new sim. Choose the vampire eyeshadow with the dark background and dots. Then choose different eyeshadow. Wait a few moments and the eye shadow will revert. What happens when the bug occurs? Makeup changes to vampire eyeshadow. If I change the eyeshadow it will revert back to the vampire shadow after a few seconds. All new outfits created are also affected since the eyeshadow was on the first everyday outfit. Even when choosing a styled looked the eyeshadow will switch to the vampire eyeshadow. What do you expect to see? Makeup should not revert to vampire eyeshadow Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. Latest release with bunk beds
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Additional Information: Screenshot of eyeshadow attached.
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Minor update: I uninstalled the Vampires pack and there are no issues in CAS. For some reason it is only the Vampire eyeshadow that causes it. I also started a new family, different from the one that had the issues before I uninstalled and there were still problems with the eyeshadow. I had not even chosen an eyeshadow yet and the game chose the vampire one for me. This prompted me to uninstall that pack.
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You created a random vamp and it already had that eye shadow and now you can't get rid of it ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2021-03-26T01:09:00.342-07:00","lastPublishTime":"2021-03-26T01:09:00.342-07:00","metrics":{"__typename":"MessageMetrics","views":19084},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11529218/message:11529220","repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"352","rawBody":"@i1540jzz9hlc Does this happen with every vamp you create ? Bit unsure I understand what you did right (cause of your comment below)
You created a random vamp and it already had that eye shadow and now you can't get rid of it ?","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11529220_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:11529221":{"__typename":"ModerationData","id":"moderation_data:11529221","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11529221":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3207591"},"id":"message:11529221","revisionNum":1,"uid":11529221,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:11529220"},"conversation":{"__ref":"Conversation:conversation:11529218"},"subject":"Re: [FIXED] [PS/XB] Sim randomly wearing Makeup","moderationData":{"__ref":"ModerationData:moderation_data:11529221"},"body":"
Sorry for confusion. In my comment, I meant to say that other eyeshadows do not cause the issue. I had actually uninstall the Vampires pack to stop the issue. I would like for pack to be installed to play it though.
Regarding your first statements:
This happened with a normal Sim who was not occult. I would create a new Sim and then as soon as I selected an item that would push me into the clothing choice section of CAS the Sim would populate the vampire makeup, even if there was no makeup worn initially.
Sorry for confusion. In my comment, I meant to say that other eyeshadows do not cause the issue. I had actually uninstall the Vampires pack to stop the issue. I would like for pack to be installed to play it though.
Regarding your first statements:
This happened with a normal Sim who was not occult. I would create a new Sim and then as soon as I selected an item that would push me into the clothing choice section of CAS the Sim would populate the vampire makeup, even if there was no makeup worn initially.
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Tagging @PoptartJuniper","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"94","kudosSumWeight":0,"postTime":"2021-03-27T02:45:03.657-07:00","lastPublishTime":"2021-03-27T02:45:03.657-07:00","metrics":{"__typename":"MessageMetrics","views":19046},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11529218/message:11529222","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"328","rawBody":"@i1540jzz9hlc Could be an issue with the controls on console then.
@i1540jzz9hlc You aren't pressing the L Trigger button or the L Trigger button on your controller isn't sticking is it? I tried to duplicate this but was not able to. Even randomizing the eyeshadows and then trying to switch or choose the vampire eyeshadow, the shadows did not revert unless I pressed the undo button.
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I was able to duplicate the makeup on every outfit, but not the reverting makeup. It does seem like something is not right with the makeup application.
@i1540jzz9hlc You aren't pressing the L Trigger button or the L Trigger button on your controller isn't sticking is it? I tried to duplicate this but was not able to. Even randomizing the eyeshadows and then trying to switch or choose the vampire eyeshadow, the shadows did not revert unless I pressed the undo button.
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I was able to duplicate the makeup on every outfit, but not the reverting makeup. It does seem like something is not right with the makeup application.
My Sim had no lipstick, I applied MAC brand lipstick to their formal outfit, then moved into athletic outfit. I noticed they had the same MAC brand lipstick I had applied to the formal so I removed it and changed some of their outfit but as soon as I changed their outfit the lipstick reappeared only this time it was the grimcookies lipstick added in the birthday update. After that every change I made in outfit no matter how many times I removed the lipstick it would reappear.
Happened after last patch update. The only packs I have is Island Living.
My Sim had no lipstick, I applied MAC brand lipstick to their formal outfit, then moved into athletic outfit. I noticed they had the same MAC brand lipstick I had applied to the formal so I removed it and changed some of their outfit but as soon as I changed their outfit the lipstick reappeared only this time it was the grimcookies lipstick added in the birthday update. After that every change I made in outfit no matter how many times I removed the lipstick it would reappear.
Happened after last patch update. The only packs I have is Island Living.
Omg this has literally just started happening to me as well about 3 minutes ago!! I put the Mac lipstick on and then all of a sudden on every outfit her lips were changing to bright green and bright yellow and bright red no matter how many times I took all of her makeup off!!
Omg this has literally just started happening to me as well about 3 minutes ago!! I put the Mac lipstick on and then all of a sudden on every outfit her lips were changing to bright green and bright yellow and bright red no matter how many times I took all of her makeup off!!
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?1.39 What expansions, game packs, and stuff packs do you have installed?Just the free ones. Steps: How can we find the bug ourselves?In create a sims change something about the sim. What happens when the bug occurs?The mac eyeshadow (which is like a load of random brush strokes) is automatically applied each time you change the sim. You can see it in game too. What do you expect to see?No eyeshadow unless I put it on. Have you installed any customization with the game, e.g. Custom Content or Mods?Never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.After the bunk bed update (which is super cool btw)
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That eyeshadow:
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Also forgot to mention that the eyeshadow goes on kids too, however because there is no option for kids make-up, you cannot remove it.
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@Carys1302 I have the same thing but with the eyeshadow instead.
Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?1.39 What expansions, game packs, and stuff packs do you have installed?Just the free ones. Steps: How can we find the bug ourselves?In create a sims change something about the sim. What happens when the bug occurs?The mac eyeshadow (which is like a load of random brush strokes) is automatically applied each time you change the sim. You can see it in game too. What do you expect to see?No eyeshadow unless I put it on. Have you installed any customization with the game, e.g. Custom Content or Mods?Never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.After the bunk bed update (which is super cool btw)
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That eyeshadow:
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Also forgot to mention that the eyeshadow goes on kids too, however because there is no option for kids make-up, you cannot remove it.
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@Carys1302 I have the same thing but with the eyeshadow instead.
I will reinstall and see if I am pressing those buttons. I should have time later today to test. Sorry for my delays in replies. But I appreciate all of you helping me to research if it is my issue or an issue! Ha. More to come.
I will reinstall and see if I am pressing those buttons. I should have time later today to test. Sorry for my delays in replies. But I appreciate all of you helping me to research if it is my issue or an issue! Ha. More to come.
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?GP05:1.assets.live-gp05.207 What expansions, game packs, and stuff packs do you have installed?Discover university, island living, get famous, seasons, cats and dogs, city living, get together, get to work, strangerville, jungle adventure, parenthood, vampires, dineout, spa day, outdoor retreat, moshino, laundry day, toddler, bowling night, backyard, kids room, movie hangout, cool kitchen, perfect patio Steps: How can we find the bug ourselves?Edit an existing sim, apply makeup, then try to continue editing other categories, or scroll through makeup menu. What happens when the bug occurs?Makeup changes to completely different colour and style (say for example bright green lips from a nude colour and bright yellow eyeliner from black) when backing out of the makeup menu, changing things like hair and accessories or even just scrolling through the makeup menu. What do you expect to see?I expect the makeup to stay the same as applied. Have you installed any customization with the game, e.g. Custom Content or Mods?On console - never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The March 2021 patch.
Product: The Sims 4 Platform:Xbox Series X Which language are you playing the game in?English How often does the bug occur?Often (50% - 99%) What is your current game version number?GP05:1.assets.live-gp05.207 What expansions, game packs, and stuff packs do you have installed?Discover university, island living, get famous, seasons, cats and dogs, city living, get together, get to work, strangerville, jungle adventure, parenthood, vampires, dineout, spa day, outdoor retreat, moshino, laundry day, toddler, bowling night, backyard, kids room, movie hangout, cool kitchen, perfect patio Steps: How can we find the bug ourselves?Edit an existing sim, apply makeup, then try to continue editing other categories, or scroll through makeup menu. What happens when the bug occurs?Makeup changes to completely different colour and style (say for example bright green lips from a nude colour and bright yellow eyeliner from black) when backing out of the makeup menu, changing things like hair and accessories or even just scrolling through the makeup menu. What do you expect to see?I expect the makeup to stay the same as applied. Have you installed any customization with the game, e.g. Custom Content or Mods?On console - never used. Did this issue appear after a specific patch or change you made to your system?Yes Please describe the patch or change you made.The March 2021 patch.
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