a month ago - last edited a month ago
Thanks for all the feedback and information you all provided. It looks like this is fixed now.
The game does still have lags but the issue that cropped up with the patch seems to be gone now. Please update your game.
If you still have major lags, please create your own thread in the Tech forums, posting your information so it can be looked at and you can be helped individually .
This issue is currently being looked into by EA. Please provide as much information as you can to help find the cause of this.
This thread is for Windows ONLY (doesn't matter if Windows 10/11). If you have this issue on console or mac, please post in the according tech forums for now.
Symptoms of this issue
The game lags and freezes on and off, starting from the main menu and is hardly playable. These lags started with Patch 1.88, before it was more or less fine. Please make sure that's the type of lag your seeing. There are other lag issues in the game and they may have gotten worse but this one is very specific. It's a bit like stop and go: Game freezes for like 10-20 seconds, then it goes on for about 2 min, then it freezes again.
Files Needed
Please attach these files to your post
Other info needed
Please check back on this post as I will use it to add more info as it comes in.
So far it seems mainly AMD cards and borderline/low specs Intel cards are affected by this.
What can you do ?
@BHopper2 found that turning off the SDX Deliveries does make it better. Turn them off completely.
It doesn't look like there's a workaround but please, do check if there are newer graphics drivers. I don't think it will help much but if you are on Nvidia or a newer AMD card, it might help anyways (I believe that if it does you have a different cause than what this thread is).
Checking DxDiags revealed that the cards affected most are the following
There are a few stray to that list but for them it could be a different issue. If there are newer graphics drivers for you, update.
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Solved! Go to Solution.
a month ago
I want to thank everyone that provided information for this issue that allowed EA to fix it so quickly.
Sims 4 is a very complex game when it comes to simulation, especially for older and long played saves so lags will probably be always part of it BUT it shouldn't be as bad as what you have experienced since Tuesday.
There are a few open threads for lags that you can post in if you have these issues
If you still have issues that are really bad, please post in the Tech forums of your platform, providing your specs and DxDiag so a helper can assist you in decipher these.
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
a month ago
you are not alone my game is badly frozen as well with this new update... i hope they are able to fix this soon
a month ago
My game never froze like this before but after this pronouns update my game freezes every couple seconds and stays frozen for almost 30 seconds at a time, and if I try to click anything on my screen a message pops up saying that sims 4 isn’t responding. I don’t have any mods or cc, I have tried repairing game and clearing cache, none worked.
a month ago
- last edited
a month ago
by
crinrict
sul sul!
so since the pronouns update, my game lags extremely which makes it difficult to even get a saved game/new game started up. i've removed my mods, tried to repair the game on origin (i play on PC) and nothing has worked so far. i've also tried deleting some saved games and clearing cache. any tips on how i can fix this?
Edit By Crinrict: Split from other thread, Adjusted Titel
a month ago
@nasgodlyy Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
a month ago
I installed the patch on my pc released today, 5/24/22 and now when i try to play, the game freezes about every 10-20 seconds and takes about 15 to 20 seconds to start responding again...is there a way to uninstall this patch? i just want my game to work again.
a month ago
It freezes up for me every 30 seconds or so. Pretty much unplayable.
a month ago
Oh, good. Not just me.
a month ago
a month ago
- last edited
a month ago
by
EA_Darko
my game is now pretty much unplayable due to the new patch....and i cant find a single human to help me...ive uninstalled and reinstalled...no change. the game goes unresponsive for about 20 seconds EVERY 15 to 20 seconds. ive been trying ALL DAY to fix this and im about to just quit the game all together.
same!!!!! im so irritated
its happening to me without mods
[Merged by CM]