Re: Game running slow

by crinrict
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Original Post

Re: The Sims 4 - Customizable Pronouns Thread.

★ Guide
@crinrict then why didn't they say that in the first place? why wait an entire day? If they had have said that in the first place then the situation would be very different. Do you get where I'm coming from? Even though mod's aren't saying it directly, when you ask an end user to give you a dx dialog and their system specs and say nothing else, the unspoken implication is that it must an issue with the end user's rig. The right way to go about it is like this - "Thank you for reporting this issue, I will pass it onto the developers. Just to cover all bases, a DX Dialog as well as your system specs would be appreciated, just so we can rule out all possibilities on the off-chance that it is not the patch. Thank you once again for reporting this issue." If i reported an issue and that was the response i got, I'd be very happy to comply. The way it is currently done doesn't leave a good taste in the mouth. It makes people feel as if they've done something wrong. It's not good PR. Again, i really think EA should go back to establishing a beta-testing community to prevent this kind of stuff up occurring. And I'm pretty certain a lot of other people here would agree with me on that.
Message 141 of 309 (793 Views)

Re: The Sims 4 - Customizable Pronouns Thread.

Hero
@taffster74 This was the post made by a EA CM manager: https://answers.ea.com/t5/Bug-Reports/CURRENT-ISSUE-PC-Lags-Freezes-since-Patch-1-88-Pronouns/m-p/11...

I think it sums up very well what you're asking but I guess opinions can differ on that.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 142 of 309 (778 Views)

Re: The Sims 4 - Customizable Pronouns Thread.

★ Guide

As I suspected, a complete re-install of the game didn't work - game still will not even start. I am running a Radion R3 graphics card, have well over 800 GB free space on the hard drive. Prior to the patch, I had no problems running the game. My HP laptop does not have a cd-rom drive, so everything is directly downloaded from the internet. Please let us know when this will be fixed. And when i say fixed i mean problem addressed beta-tested by people who are in no way affiliated with EA/Maxis and then finalized before release. Until then, I will not be playing the game and will not be purchasing any more packs or kit associated with the game.

Message 143 of 309 (774 Views)

Re: The Sims 4 - Customizable Pronouns Thread.

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@crinrict Again, it wasn't until well after the problem was reported that it was said by an EA official. Prior to that, all people were hearing from moderators was "DX Dialog, system specs," ad nauseum and then "We think it's an AMD issue". Cade's response was at the bottom of page seven, and that was less than 12 hours ago. So that puts it at almost a day after the patch was released. Not a good enough record. I'm sorry, but I'm going to stick my guns on the poor PR effort being shown by EA and the moderator team. Prove me wrong.
Message 144 of 309 (770 Views)

Re: Game running slow

[ Edited ]
★★ Pro

@crinrictI have an NIVIDA card with updated drivers. My game is playable unlike some other peoples, but it lags and freezes and occasionally throws graphic glitches at me. I now play in a fresh hood. Don't dare even try one of my legacy hoods for fear of the game will toast my laptop to a crisp.

Message 145 of 309 (764 Views)

Re: Game running slow

[ Edited ]
Hero

@BylineBelife It might be a different issue that you are seeing.

Could you make your own thread in PC tech for now and post your specs there ? I can always merge it back later.

 

EDIT: Checked the DxDiag you posted earlier and your drivers are from 2020 so there should be newer Nvidia drivers.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 146 of 309 (755 Views)

Re: Game running slow

★★ Pro
@crinrict No, that's the latest driver for my card.
Message 147 of 309 (724 Views)

Re: Sims 4 Suddenly Lagging On My Laptop

★★★★★ Newbie

I also believe it's because of the update. Before the update I was playing the Sims and there wasn't any issue, no lagging no freezing. I tried to play the game today and it's still the same 😭 I hope they solve this issue soon! 

Message 148 of 309 (720 Views)

Re: Game running slow

Hero
@BylineBelife Could you check if you can install these: https://www.nvidia.com/Download/driverResults.aspx/189681/en-us

These should support your card but since you have the mobile version, I'm not 100% sure.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 149 of 309 (720 Views)

Re: Game running slow

★★ Pro

No, I will not try. Nvidia keeps my drivers updated automagicly through their app and it tells me I have the latest GeForce driver. I don't do beta-drivers or third part drivers. I shouldn't have to just because EA releases a bogus patch.

Message 150 of 309 (708 Views)