Ea app doesnt load after logging in

[B77-unknown]

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) urmother
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe loading the ea app
When did this happen? (dd.mm.yy hh:mm) Everytime I login in to the EA app it doesn't load
Summarize your bug I login, the ea app doesn't load and it randomly crashes. When I tried to turn in on again it said "Login did not go as planned" and it says "network failed to do its network thing" which is one of the dumbest things I have ever read/heard/seen.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? login to the ea app
What happens when the bug occurs? ea app doesn't load and most of the time crashes and sometimes an error thing pops up
What do you expect to see? launch the ea app

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[EA_Failroader · Accepted solution]

Hey folks!

I also noticed this about an hour ago and restarted the app. 

After several tries, I was able to finally get in.

I'll follow up with our EA App team to make sure things are running smoothly!

Thanks for the heads up and staying on top of this!

#keepcalmandgameon

[MrGuvernment-KOS]

Unable to log into EA App.

"Login did not go as planned"

We couldn't log you in because the network failed to do its network thingy. Try again in a few minutes"

Logging into EA site (here) works fine.

900+ reports on DownDetector.

[tupaymoron]

same issue here, before credential expired now this.

[Sander7314]

Since 0.30 Amsterdam time it looks like all EA servers are down. Not able to sign in at EA account. 

Kind regards Sander

[tupaymoron]

@Sander7314 same here, other posted similar problem also

https://answers.ea.com/t5/EA-General-Questions/EA-App-down-Login-did-not-go-as-planned/m-p/12199852/...

[tkrzys]

Same here, the other day it was working fine and suddenly this is happening? Can't log in my account and play my purchased games

[bambamz1310]

I played last night with no problems and now I'm getting this same error!!

[Sander7314]

Thanks!

[CheveyoSD]

Seems to randomly go from "Network failed to do its network thing" after failing to log in to logging in but failing to load anything at all.

[snein97]

Same here. It’s super inconvenient