Battlefield V/5 resets settings and prologue story every time.

[Vikmite]

Hi I have a BF V problem, when I start the game it resets all of my settings, all of mine keybidings, all of the resolution thing and more. Mainly this problem is annoying, bc I have to play the prologue story again and again.

I tried:

-changing PROSAFE_tmp to only PROSAFE

-Repair the game through origin uninstall and reinstall the game

-Try to turn off the windows defender

-contacted EA support 11times and all they helped was... Yeah, we are working on it.

-

[scarlot341 · Accepted solution]

*UPDATE* 8/10*

Adding this info:

This could happen to players that upload all their data to the Microsoft OneDrive and then delete everything in the local document folder. Windows would replace the local document folder with a shortcut to the OneDrive document.

I had this problem aswell. 

For me it was Windows Defender who prevented BFV to save changes to the save file.

Fix that worked for me:

1. Open Virus & threat protection by clicking on the start button and start writing "Virus & threat protection".
2. Under "Virus & Threat Protection settings" there's a link that says "manage settings", click on it.
3. Scroll down until you see "Exclusions" and click on the link under it that says "Add or remove exclusions".
4. Click on "Add an exclusion" and select the folder where you've installed BFV.

Since I've had this problems with other games, I've excluded my entire games folder.

[Carbonic]

Hi @Vikmite

There are several additional possible solutions on https://answers.ea.com/t5/Technical-Issues/Video-Settings-Causing-reset-on-change-Makes-me-restart-P... that you might want to try out.

[Vikmite]

Hi I want to try this solution. ( i added full control for those .exe's ) Can you help me how to do it or more steps I am pretty lost.

[5unk1]

same sh*t

[Vikmite]

Hi I tried everything, nothing worked for me. Dice is probably just * on their community...any other tips or solutions?

[5unk1]

Nope sry

[EA_Cade]

@Vikmite @5unk1 Hate to suggest something this simple, but have you made sure that the folder housing those files isn't in read only mode?

[Carbonic]

Can you list the things you have already tried?

[5unk1]

Could you please specify wich files (do you mean in the documents or in origin games folder)?

[XTRA-Larsiano]

that would be the documents folder, and if you have additional documents folder on other HDD also check there.