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Steam & EA!","conversation":{"__ref":"Conversation:conversation:12174322"},"id":"message:12174322","revisionNum":1,"uid":12174322,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"author":{"__ref":"User:user:5541203"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-05-14T15:14:26.313-07:00","lastPublishTime":"2025-05-14T15:14:26.313-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo zusammen, ich habe A Way Out über Steam gekauft und mein Steam-Konto mit meinem EA-Konto verknüpft. Seitdem habe ich mehrere Probleme, die mein Spielerlebnis massiv beeinträchtigen: Das Spiel startet nicht richtig – ich habe lange Ladezeiten und bleibe häufig im Loadingscreen hängen. Die Freundesliste in der EA-App funktioniert nicht und zeigt nur einen Bluescreen an, was es mir unmöglich macht, meinen Freund einzuladen. Trotz mehrfacher Versuche, das Problem zu beheben, indem ich die Verknüpfung überprüfte und das Spiel & Launcher neu installierte, bleibt der Fehler bestehen.Ich habe bereits versucht, die Konten zu trennen, jedoch wird mir mitgeteilt, dass ich dies erst am 10.11.2025 tun kann, was für mich unakzeptabel ist, da das Spiel derzeit unspielbar ist. Ich verstehe, dass ich ein halbes Jahr eine Blockade bekomme, für eine NEUE Verknüpfung! Aber nicht für die \"Löschung\" der Verknüpfung! Durch diese Verknüpfung, ist es unmöglich den Status und die Verbindung online herzustellen für alle anderen Spiele & Spieler in diesem Launcher(Bilder-Anlagen)! Dieses Backendproblem gehört gelöst von euren EA-Codern, indem Ihr API, UI, Session und OAuth2 überprüft, da dort ein Fehler vorliegt! Deshalb möchte ich hiermit offiziell darum bitten, die Verknüpfung(Unlink) von Steam und EA manuell aufzuheben, damit ich das Spiel und den \"LAUNCHER\" wieder nutzen kann. Ich hoffe, dass das Problem bald gelöst wird. Es ist eine Schande ein Spiel zu verkaufen(Steam), welches mit solch einer Verkettung von Missverständnissen gekoppelt ist und ich nicht der erste bin, der diese Problematik aufweist. Diese ist in der Community bekannt. Die größte Frechheit: Es gibt es keinen direkten Ansprechpartner oder Support bis auf EA FORUM. Die Problematik liegt bei Steam, die das Spiel verkaufen und EA muss den Fehler \"ausbaden\", weil die Kooperation der Launcher nicht funktioniert! Ich habe mehr als 2,5 Stunden Lebenszeit vergeudet - ebenso mein Kumpel, welcher das Spiel spielen wollte mit Mir! Eine Schande! Vielen Dank für eure Unterstützung! Mit freundlichen Grüßen, Phil ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2094","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12058071":{"__typename":"Conversation","id":"conversation:12058071","topic":{"__typename":"ForumTopicMessage","uid":12058071},"lastPostingActivityTime":"2025-03-28T06:57:16.084-07:00","solved":true},"User:user:5467425":{"__typename":"User","uid":5467425,"login":"babyambi","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5467425"},"ForumTopicMessage:message:12058071":{"__typename":"ForumTopicMessage","subject":"Sims 2 Legacy Download iOS/EA App","conversation":{"__ref":"Conversation:conversation:12058071"},"id":"message:12058071","revisionNum":1,"uid":12058071,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"author":{"__ref":"User:user:5467425"},"metrics":{"__typename":"MessageMetrics","views":16},"postTime":"2025-03-28T06:11:47.459-07:00","lastPublishTime":"2025-03-28T06:11:47.459-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, ich nutze einen MacBook Air (iOS) und habe damals über Origin die Sims 4 gekauft. Jetzt wurde es zur EA App und bin damit völlig fein. Ich habe mir gerade Sims 2 Legacy gekauft (über EA) und habe es für die App heruntergeladen. Ich sehe, dass es windows benötigt. Ist es nun die App oder das Betriebssystem? Ich finde leider auch keinen Code mit dem ich das Spiel über die Appn laden kann o.ä. Kann mir jemand behilflich sein und kennt sich mit der Technik dahinter besser aus? Ich weiß zwar, dass man zu windows wechseln könnte mit dieser bestimmten Tastenkombination, aber das würde ich gerne vermeiden. Vielen Dank im Voraus! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"642","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11914868":{"__typename":"Conversation","id":"conversation:11914868","topic":{"__typename":"ForumTopicMessage","uid":11914868},"lastPostingActivityTime":"2025-02-20T06:55:06.287-08:00","solved":false},"User:user:32":{"__typename":"User","uid":32,"login":"EA_Pythia","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0zMi1pVmttNHI?image-coordinates=134%2C0%2C865%2C731"},"id":"user:32"},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMTkxNDg2OC1XN2duQ2g?revision=11\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMTkxNDg2OC1XN2duQ2g?revision=11","title":"image (28).png","associationType":"BODY","width":2709,"height":480,"altText":""},"ForumTopicMessage:message:11914868":{"__typename":"ForumTopicMessage","subject":"[INFO] Handbuch zum Troubleshooting der EA-App","conversation":{"__ref":"Conversation:conversation:11914868"},"id":"message:11914868","revisionNum":11,"uid":11914868,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"author":{"__ref":"User:user:32"},"metrics":{"__typename":"MessageMetrics","views":266},"postTime":"2025-02-20T02:06:27.047-08:00","lastPublishTime":"2025-02-20T06:55:06.287-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n \n Willkommen zum Thema Fehlerbehebung der EA-App. \n ______________________________________________________________________________________________ Bespreche technische Probleme und Fehler für PC oder Mac oder chatte über App-Funktionen in unseren Foren. ______________________________________________________________________________________________ \n Willkommen zu unserem Handbuch zum Troubleshooting der EA-App! Hier findest du Lösungen für häufige Probleme mit der EA-App, einschließlich der Generierung einer Fehlerberichter-ID für die EA-App und des Zugriffs auf EA-App-Protokolle. \n Lasst uns diese Herausforderungen meistern und dein EA-App-Erlebnis optimieren! \n _______________________________________________________________________________________________ \n Inhalt \n \n Überprüfen und manuelles Aktualisieren der Version deiner installierten EA-App \n \n \n \n \n So überprüfst du die aktuelle Version deiner installierten EA-App für Windows \n \n \n \n \n \n \n \n \n So aktualisierst du die EA-App für Windows (manuell) \n \n \n \n \n \n \n \n \n So überprüfst du die aktuelle Version deiner installierten EA-App für Mac \n \n \n \n \n \n \n \n \n So aktualisierst du die EA-App für Mac \n \n \n \n \n \n \n So generierst und teilst du eine EA-App-Fehlerberichts-ID \n \n \n \n \n Generieren einer EA-App-Fehlerberichts-ID für die EA-App für Windows \n \n \n \n \n \n \n Generieren einer EA-App-Fehlerberichts-ID für die EA-App für Mac \n \n \n \n \n So sammelst und teilst du EA-App-Protokolle \n \n \n \n \n So sammelst und teilst du die EA-App-Protokolle für Windows \n \n \n \n \n \n \n \n \n Was ist eine .zip-Datei und wie erstellt man sie unter Windows? \n \n \n \n \n \n \n \n \n So sammelst und teilst du EA-App-Protokolle für Mac \n \n \n \n \n \n \n \n \n Erstellen einer .zip-Datei unter macOS \n \n \n \n \n \n \n \n \n So hängst du Dateien an deinen Beitrag an \n \n \n \n \n So reparierst du die EA-App für Windows \n So reparierst du ein Spiel in der EA-App \n So leerst du den EA-App-Cache (App Wiederherstellung) \n \n \n \n \n EA-App-App-Wiederherstellung – Windows-PC \n \n \n \n \n \n \n EA-App-App-Wiederherstellung – macOS \n \n \n \n \n So versetzt du die EA-App in den Offline-Modus \n \n \n \n \n EA-App-Offline-Modus – Windows-PC \n \n \n \n \n \n \n EA-App-Offline-Modus – macOS \n \n \n \n \n Häufige Gründe dafür, dass die EA-App-Bibliothek nicht geladen werden kann \n So deinstallierst du die EA-App und entfernst übrig gebliebene Dateien \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2407","kudosSumWeight":1,"repliesCount":9,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMTkxNDg2OC1XN2duQ2g?revision=11\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11888079":{"__typename":"Conversation","id":"conversation:11888079","topic":{"__typename":"ForumTopicMessage","uid":11888079},"lastPostingActivityTime":"2025-02-12T02:43:36.982-08:00","solved":true},"User:user:4649054":{"__typename":"User","uid":4649054,"login":"Martin_Dietz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"id":"user:4649054"},"ForumTopicMessage:message:11888079":{"__typename":"ForumTopicMessage","subject":"EA als Hintergrund-App starten","conversation":{"__ref":"Conversation:conversation:11888079"},"id":"message:11888079","revisionNum":1,"uid":11888079,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"author":{"__ref":"User:user:4649054"},"metrics":{"__typename":"MessageMetrics","views":22},"postTime":"2025-02-11T07:31:03.177-08:00","lastPublishTime":"2025-02-11T07:31:03.177-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Früher (d.h. vor einigen Updates) wurde die EA-App zwar bei Systemstart gestartet (so dass sie für Spiele schon verfügbar war) aber als Hintergrund-App, d.h. das Fenster war erst sichtbar, wenn man sie explizit gestartet hat, oder ein EA-Spiel gestartet wurde, \"automatische Updates\" installierter Spiele wurden dann auch automatisch durchgeführt. D.h., dass sie gestartet wurde hat man nur dann mitbekommen, wenn aus irgendwelchen Gründen kein WLAN verfügbar war, und das Einloggen bei Programstart zu einem Fehler geführt hatte. In letzter Zeit startet die EA App beim Systemstart aber direkt mit dem Hauptfenster im Store. Um auf den Desktop zuzugreifen, muss ich also jedes Mal das Fenster erst schließen. ich gehe davon aus, dass die App per se dennoch als Hintergrund-App bleibt, dennoch ist der Extra-Klick lästig Ich habe in den Einstellungen den Punkt gefunden, den Start bei Systemstart abzuschalten, aber dann wären auch die Hintergrund-Funktionen nicht geladen, und vor einem Spielstart müsste erst umständlich die EA-App gestartet (und mglw. erstmal aktualisiert werden), was noch lästiger wäre. Oder bezieht sich dieser Punkt nur auf die EA-GUI, und die anderen Funktionen werden eh geladen? Ist die Funktion, die EA-App bei Systemstart ohne Fenster zu starten, weggefallen, oder habe ich das falsch in Erinnerung, und sie war noch nie vorhanden, und bisher nur so schnell geladen, dass es aussah, als sei sie bereits im Hintergrund gewesen? Und falls diese Funktion noch vorhanden ist, wie kann man sie aktivieren? Gruß Martin ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1548","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1745783292000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1745783292000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to 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