technical issues

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Hazard Zone freezes on map load
When trying to start Hazard Zone it freezes in the map loading screen of discarded. Also it's 100% this map and always crashes. This happens for me and also for freinds, since today.
cheofdoom
3 days ago Place Battlefield 2042 Technical Issues & Bugs
1.5KViews
4likes
69Comments
EA AntiCheat Services encountered a systen error. Error code 15.
"Please run the EA AntiCheat Service Installer. (15)" I have run the EA Anticheat software as advised in the error screen. I have installed, uninstalled, repaired and updated the anticheat and I still get the same result. I tried to reinstall the game on a different drive as I thought that might have been the problem but the issue still persists. Please advice as I am unable to run the game anymore. I have the Steam version of the game, if that can indicate to what issues I'm having. Thank you
GarryTheHotSoup
5 days ago Place Battlefield 2042 Technical Issues & Bugs
238Views
0likes
3Comments
EA Anticheat error for Battlefield 2042
When launching Battlefield 2042 from the PC Xbox Game Pass through the EA App, I come across an EA AntiCheat error as shown in the attached image. I first encountered this error on February 21, 2024. I have contacted EA support and tried troubleshooting. I have uninstalled and reinstalled the game, launched both the 2042.exe and anticheat files as an administrator. I also accessed properties > Digital Signatures > double clicked on the EA digital signature > View certificate > Install certificate so that it would install on default settings with both the 2042.exe and anticheat files. I then followed the troubleshooting steps listed on the following EA page about EA AntiCheat (How to install and troubleshoot EA anticheat on your PC). After doing so I was able to successfully uninstall the anticheat. However, when I tried to reinstall it, the EA AntiCheat Setup said "Intall Failed:701", but in the drop-down menu it says (Installed) next to Battlefield 2042. I then followed 6 more troubleshooting steps as recommended by EA support: 1) Open system configuration (msconfig) 2) Unmark EABackgroundservice 3) Restart the PC 4) Reinstall the anticheat through the anticheat installer 5) Open system configuration again and mark EABackgroundservice 6) Open the EA App and launch the game After following these steps I still received the "Install Failed:701" prompt, and the anticheat error when I load up the game still persists. Any further help with this situation would be very much appreciated.
7b12skeiezsu
5 days ago Place Battlefield 2042 Technical Issues & Bugs
1.9KViews
0likes
6Comments
[FIXED] BF2042 Steam - Season 6 Patch Stuck on 'Validating Game Files'
Game won't run on Steam. Still validating game files. CM edit: edited title for clarity.
Solved
hambaci_kurange
6 days ago Place Battlefield 2042 Technical Issues & Bugs
23KViews
20likes
96Comments
Problem installing the game in EA App for PC
I have BF 2042 in a box on discs. Due to a slow internet connection, I tried to install the disc game, but it installs the old origin app, which in turn forces me to update to the EA app and won't let me install from the disc. So I installed the EA app and started downloading the game. After downloading (24h) the game started to download again automatically! After the second time (a total of 48 hours), it started downloading again after the download was complete. Can someone explain to me how to install BF 2042? Because it's just funny that I bought the game, and because of the wrong application that is not created for people with slow internet (10mb) and at the same time the inability to install from the disc, I did not even run it
thostus
7 days ago Place Battlefield 2042 Technical Issues & Bugs
613Views
0likes
4Comments
Unable to connect to the EA servers, Battlefield 2042
Can somebody help me I'm getting randomly disconnected after playing BF 2042 for 10 to 15 minutes, it saying thats is unable to connect to the EA servers, I verified my game files and I did everthing ea has suggested: Clear the systems cache Did the steps connection and advanced connection Guides Changed DNS settings Restarted my router ... And its still happening.
Kammiiii
12 days ago Place Battlefield 2042 Technical Issues & Bugs
5.9KViews
0likes
100Comments
Error code: 1 - Player removed from game: Player disconnect timed out
Good day everyone, I sadly have been getting an error code "Error code: 1:-10571258760:-922973175B" that gets me kicked out of certain but not all games back to the pre-main menu where it then states "Player removed from game: Player disconnect timed out" it loads for a short while, and I am then able to join a game again. Sometimes this happens straight away whilst joining the server, but mostly happens roughly 5–15 minutes into the game with a short lag beforehand. Usually happens 1–3 times, and then it is gone after that and I have no problems. I have repaired the game, reset the game cache and changed multiple in-game settings that were suggested here and on other forums. Also, I start EA Launcher with admin rights, which was also suggested somewhere here too. I use a net uptime monitor, that shows me if my internet is down, I have not been having any internet issues so far. Uptime is great, great ping and no packet loss. Using an Ethernet connection. NVIDIA drivers are up-to-date, as well as all other relevant drivers for gaming. Thanks for the help! Platform: PC (EA Launcher) Game: Battlefield 2042 ------------------ System Information ------------------ Time of this report: 12/30/2022, 14:05:41 Machine name: DESKTOP-IKKU8C3 Machine Id: {A80295DC-BB5E-426B-8A67-3D0CCD2869BE} Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406) Language: German (Regional Setting: German) System Manufacturer: Micro-Star International Co., Ltd. System Model: MS-7B12 BIOS: 1.60 (type: UEFI) Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32692MB RAM Page File: 15858MB used, 22978MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported DirectX Database Version: 1.0.8 DxDiag Version: 10.00.19041.2075 64bit Unicode
AchillesGB
13 days ago Place Battlefield 2042 Technical Issues & Bugs
1.2KViews
1like
8Comments
Can't invite EA friends
This happened whenever we would try to play Apex and now it's happening in Battlefield 2042. To be honest, crossplay is the main reason I would want to buy the game since my brother and cousin both play on PC while I play on Xbox Series S. We are friends on Origin and on Xbox. When I log into Origin on my PC, I can see that they are online. However none of us can search for each other (they can see each other but not me and I can't see either of them from Xbox) in Battlefield 2042 using EA ID's. My EA ID: jimbojangles27 My Xbox gamertag: Jimbojangles27 My brother's EA ID: Wilbot2000 My cousin's EA ID: Conseqns_Of_Sin -Also, to add, none of us live together or are using the same internet. -None of our EA accounts are sharing an email address. -My Xbox account is not a child account. -Crossplay is enabled on my xbox network settings. -Crossplay is enabled in-game for all 3 of us. -We tried removing each other as friends on our EA account and refriending each other. I'm sure we have tried and checked more ways but I'm blanking. Please help. We have tried joining a 3rd party player's game but it's always the same where one of us can find/see the person and the other can't.
Solved
jimbojangles27
14 days ago Place Battlefield 2042 Technical Issues & Bugs
40KViews
3likes
28Comments
keep getting disconnected with code 1:-15353464040
while playing a match I suddenly get disconnected this has only started happening today and I've not managed to finish a single game. it happens at different points in the match can be almost finished and it disconnects.
CHAOS-PHOENIX-H
17 days ago Place Battlefield 2042 Technical Issues & Bugs
4.9KViews
2likes
36Comments
error code 1:15353464040:2050669849B
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) Please describe error code 1:15353464040:2050669849B When did this happen? (dd.mm.yy hh:mm) server disconnect issues while playing Summarize your bug with in 5 minutes of playing any battlefield game I get disconnected from server. I use windows 11. My internet and wifi are running optimally. doesn't matter if I'm on wifi or ethernet cable. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? Get disconnected from server What do you expect to see? game to run smoothly with out getting disconnected. ‌ I had no problem running the battlefield games from my laptop until February 2024. Now when I log on, I can play for about 5 minutes then I get a disconnect from server message with an error code of 1:15353464040:2050669849B. I don't have any problems running other games on steam servers.
ndfire
20 days ago Place Battlefield 2042 Technical Issues & Bugs
748Views
5likes
5Comments

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Zone freezes on map load","conversation":{"__ref":"Conversation:conversation:7023075"},"id":"message:7023075","revisionNum":1,"uid":7023075,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2625229"},"metrics":{"__typename":"MessageMetrics","views":1517},"postTime":"2024-09-18T15:10:09.916-07:00","lastPublishTime":"2024-09-18T15:10:09.916-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When trying to start Hazard Zone it freezes in the map loading screen of discarded. Also it's 100% this map and always crashes. This happens for me and also for freinds, since today. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"184","kudosSumWeight":4,"repliesCount":69,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7040287":{"__typename":"Conversation","id":"conversation:7040287","topic":{"__typename":"ForumTopicMessage","uid":7040287},"lastPostingActivityTime":"2025-04-24T00:33:36.354-07:00","solved":false},"User:user:5056765":{"__typename":"User","uid":5056765,"login":"GarryTheHotSoup","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"id":"user:5056765"},"ForumTopicMessage:message:7040287":{"__typename":"ForumTopicMessage","subject":"EA AntiCheat Services encountered a systen error. Error code 15.","conversation":{"__ref":"Conversation:conversation:7040287"},"id":"message:7040287","revisionNum":1,"uid":7040287,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5056765"},"metrics":{"__typename":"MessageMetrics","views":238},"postTime":"2024-03-19T08:29:33.951-07:00","lastPublishTime":"2024-03-19T08:29:33.951-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \"Please run the EA AntiCheat Service Installer. (15)\" I have run the EA Anticheat software as advised in the error screen. I have installed, uninstalled, repaired and updated the anticheat and I still get the same result. I tried to reinstall the game on a different drive as I thought that might have been the problem but the issue still persists. Please advice as I am unable to run the game anymore. I have the Steam version of the game, if that can indicate to what issues I'm having. Thank you ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"511","kudosSumWeight":0,"repliesCount":3,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7036292":{"__typename":"Conversation","id":"conversation:7036292","topic":{"__typename":"ForumTopicMessage","uid":7036292},"lastPostingActivityTime":"2025-04-23T12:31:18.266-07:00","solved":false},"User:user:4589663":{"__typename":"User","uid":4589663,"login":"7b12skeiezsu","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"id":"user:4589663"},"ForumTopicMessage:message:7036292":{"__typename":"ForumTopicMessage","subject":"EA Anticheat error for Battlefield 2042","conversation":{"__ref":"Conversation:conversation:7036292"},"id":"message:7036292","revisionNum":1,"uid":7036292,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:4589663"},"metrics":{"__typename":"MessageMetrics","views":1883},"postTime":"2024-03-02T13:58:35.729-08:00","lastPublishTime":"2024-03-02T13:58:35.729-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When launching Battlefield 2042 from the PC Xbox Game Pass through the EA App, I come across an EA AntiCheat error as shown in the attached image. I first encountered this error on February 21, 2024. I have contacted EA support and tried troubleshooting. I have uninstalled and reinstalled the game, launched both the 2042.exe and anticheat files as an administrator. I also accessed properties > Digital Signatures > double clicked on the EA digital signature > View certificate > Install certificate so that it would install on default settings with both the 2042.exe and anticheat files. I then followed the troubleshooting steps listed on the following EA page about EA AntiCheat (How to install and troubleshoot EA anticheat on your PC). After doing so I was able to successfully uninstall the anticheat. However, when I tried to reinstall it, the EA AntiCheat Setup said \"Intall Failed:701\", but in the drop-down menu it says (Installed) next to Battlefield 2042. I then followed 6 more troubleshooting steps as recommended by EA support: 1) Open system configuration (msconfig) 2) Unmark EABackgroundservice 3) Restart the PC 4) Reinstall the anticheat through the anticheat installer 5) Open system configuration again and mark EABackgroundservice 6) Open the EA App and launch the game After following these steps I still received the \"Install Failed:701\" prompt, and the anticheat error when I load up the game still persists. Any further help with this situation would be very much appreciated. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1527","kudosSumWeight":0,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:6949174":{"__typename":"Conversation","id":"conversation:6949174","topic":{"__typename":"ForumTopicMessage","uid":6949174},"lastPostingActivityTime":"2025-04-22T11:53:33.790-07:00","solved":true},"User:user:5018292":{"__typename":"User","uid":5018292,"login":"hambaci_kurange","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"id":"user:5018292"},"ForumTopicMessage:message:6949174":{"__typename":"ForumTopicMessage","subject":"[FIXED] BF2042 Steam - Season 6 Patch Stuck on 'Validating Game Files'","conversation":{"__ref":"Conversation:conversation:6949174"},"id":"message:6949174","revisionNum":1,"uid":6949174,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5018292"},"metrics":{"__typename":"MessageMetrics","views":22683},"postTime":"2023-10-10T01:41:43.015-07:00","lastPublishTime":"2023-10-10T01:41:43.015-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Game won't run on Steam. Still validating game files. \n\n CM edit: edited title for clarity. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"93","kudosSumWeight":20,"repliesCount":96,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:6929113":{"__typename":"Conversation","id":"conversation:6929113","topic":{"__typename":"ForumTopicMessage","uid":6929113},"lastPostingActivityTime":"2025-04-22T04:30:33.105-07:00","solved":false},"User:user:3510729":{"__typename":"User","uid":3510729,"login":"thostus","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"id":"user:3510729"},"ForumTopicMessage:message:6929113":{"__typename":"ForumTopicMessage","subject":"Problem installing the game in EA App for PC","conversation":{"__ref":"Conversation:conversation:6929113"},"id":"message:6929113","revisionNum":1,"uid":6929113,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:3510729"},"metrics":{"__typename":"MessageMetrics","views":613},"postTime":"2023-05-01T02:31:33.614-07:00","lastPublishTime":"2023-05-01T02:31:33.614-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have BF 2042 in a box on discs. Due to a slow internet connection, I tried to install the disc game, but it installs the old origin app, which in turn forces me to update to the EA app and won't let me install from the disc. So I installed the EA app and started downloading the game. After downloading (24h) the game started to download again automatically! After the second time (a total of 48 hours), it started downloading again after the download was complete. Can someone explain to me how to install BF 2042? Because it's just funny that I bought the game, and because of the wrong application that is not created for people with slow internet (10mb) and at the same time the inability to install from the disc, I did not even run it ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"744","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7065283":{"__typename":"Conversation","id":"conversation:7065283","topic":{"__typename":"ForumTopicMessage","uid":7065283},"lastPostingActivityTime":"2025-04-16T20:44:41.326-07:00","solved":false},"User:user:2038008":{"__typename":"User","uid":2038008,"login":"Kammiiii","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"id":"user:2038008"},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS03MDY1MjgzLTE4MzkwOGk5Q0IyNjU2RjczMzgzMjI2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS03MDY1MjgzLTE4MzkwOGk5Q0IyNjU2RjczMzgzMjI2?revision=1","title":"image.jpeg","associationType":"BODY","width":1125,"height":627,"altText":null},"ForumTopicMessage:message:7065283":{"__typename":"ForumTopicMessage","subject":"Unable to connect to the EA servers, Battlefield 2042","conversation":{"__ref":"Conversation:conversation:7065283"},"id":"message:7065283","revisionNum":1,"uid":7065283,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2038008"},"metrics":{"__typename":"MessageMetrics","views":5859},"postTime":"2024-05-31T15:29:57.026-07:00","lastPublishTime":"2024-05-31T15:29:57.026-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Can somebody help me I'm getting randomly disconnected after playing BF 2042 for 10 to 15 minutes, it saying thats is unable to connect to the EA servers, I verified my game files and I did everthing ea has suggested: Clear the systems cache Did the steps connection and advanced connection Guides Changed DNS settings Restarted my router ... And its still happening. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"446","kudosSumWeight":0,"repliesCount":100,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS03MDY1MjgzLTE4MzkwOGk5Q0IyNjU2RjczMzgzMjI2?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:6963638":{"__typename":"Conversation","id":"conversation:6963638","topic":{"__typename":"ForumTopicMessage","uid":6963638},"lastPostingActivityTime":"2025-04-15T10:49:26.189-07:00","solved":false},"User:user:2364484":{"__typename":"User","uid":2364484,"login":"AchillesGB","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"id":"user:2364484"},"ForumTopicMessage:message:6963638":{"__typename":"ForumTopicMessage","subject":"Error code: 1 - Player removed from game: Player disconnect timed out","conversation":{"__ref":"Conversation:conversation:6963638"},"id":"message:6963638","revisionNum":1,"uid":6963638,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2364484"},"metrics":{"__typename":"MessageMetrics","views":1211},"postTime":"2022-12-30T05:12:07.298-08:00","lastPublishTime":"2022-12-30T05:12:07.298-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good day everyone, I sadly have been getting an error code \"Error code: 1:-10571258760:-922973175B\" that gets me kicked out of certain but not all games back to the pre-main menu where it then states \"Player removed from game: Player disconnect timed out\" it loads for a short while, and I am then able to join a game again. Sometimes this happens straight away whilst joining the server, but mostly happens roughly 5–15 minutes into the game with a short lag beforehand. Usually happens 1–3 times, and then it is gone after that and I have no problems. I have repaired the game, reset the game cache and changed multiple in-game settings that were suggested here and on other forums. Also, I start EA Launcher with admin rights, which was also suggested somewhere here too. I use a net uptime monitor, that shows me if my internet is down, I have not been having any internet issues so far. Uptime is great, great ping and no packet loss. Using an Ethernet connection. NVIDIA drivers are up-to-date, as well as all other relevant drivers for gaming. Thanks for the help! Platform: PC (EA Launcher) Game: Battlefield 2042 ------------------ System Information ------------------ Time of this report: 12/30/2022, 14:05:41 Machine name: DESKTOP-IKKU8C3 Machine Id: {A80295DC-BB5E-426B-8A67-3D0CCD2869BE} Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406) Language: German (Regional Setting: German) System Manufacturer: Micro-Star International Co., Ltd. System Model: MS-7B12 BIOS: 1.60 (type: UEFI) Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32692MB RAM Page File: 15858MB used, 22978MB available Windows Dir: C:\\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, no HDCP Microsoft Graphics Hybrid: Not Supported DirectX Database Version: 1.0.8 DxDiag Version: 10.00.19041.2075 64bit Unicode ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2080","kudosSumWeight":1,"repliesCount":8,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:6902476":{"__typename":"Conversation","id":"conversation:6902476","topic":{"__typename":"ForumTopicMessage","uid":6902476},"lastPostingActivityTime":"2025-04-14T15:30:22.279-07:00","solved":true},"User:user:5059652":{"__typename":"User","uid":5059652,"login":"jimbojangles27","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"id":"user:5059652"},"ForumTopicMessage:message:6902476":{"__typename":"ForumTopicMessage","subject":"Can't invite EA friends","conversation":{"__ref":"Conversation:conversation:6902476"},"id":"message:6902476","revisionNum":1,"uid":6902476,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5059652"},"metrics":{"__typename":"MessageMetrics","views":40171},"postTime":"2021-11-26T18:55:54.439-08:00","lastPublishTime":"2021-11-26T18:55:54.439-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This happened whenever we would try to play Apex and now it's happening in Battlefield 2042. To be honest, crossplay is the main reason I would want to buy the game since my brother and cousin both play on PC while I play on Xbox Series S. We are friends on Origin and on Xbox. When I log into Origin on my PC, I can see that they are online. However none of us can search for each other (they can see each other but not me and I can't see either of them from Xbox) in Battlefield 2042 using EA ID's. My EA ID: jimbojangles27 My Xbox gamertag: Jimbojangles27 My brother's EA ID: Wilbot2000 My cousin's EA ID: Conseqns_Of_Sin -Also, to add, none of us live together or are using the same internet. -None of our EA accounts are sharing an email address. -My Xbox account is not a child account. -Crossplay is enabled on my xbox network settings. -Crossplay is enabled in-game for all 3 of us. -We tried removing each other as friends on our EA account and refriending each other. I'm sure we have tried and checked more ways but I'm blanking. Please help. We have tried joining a 3rd party player's game but it's always the same where one of us can find/see the person and the other can't. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1211","kudosSumWeight":3,"repliesCount":28,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:6939788":{"__typename":"Conversation","id":"conversation:6939788","topic":{"__typename":"ForumTopicMessage","uid":6939788},"lastPostingActivityTime":"2025-04-11T16:01:12.665-07:00","solved":false},"User:user:2606340":{"__typename":"User","uid":2606340,"login":"CHAOS-PHOENIX-H","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"id":"user:2606340"},"ForumTopicMessage:message:6939788":{"__typename":"ForumTopicMessage","subject":"keep getting disconnected with code 1:-15353464040","conversation":{"__ref":"Conversation:conversation:6939788"},"id":"message:6939788","revisionNum":1,"uid":6939788,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2606340"},"metrics":{"__typename":"MessageMetrics","views":4910},"postTime":"2022-06-14T11:47:08.204-07:00","lastPublishTime":"2022-06-14T11:47:08.204-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" while playing a match I suddenly get disconnected this has only started happening today and I've not managed to finish a single game. it happens at different points in the match can be almost finished and it disconnects. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"222","kudosSumWeight":2,"repliesCount":36,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7030825":{"__typename":"Conversation","id":"conversation:7030825","topic":{"__typename":"ForumTopicMessage","uid":7030825},"lastPostingActivityTime":"2025-04-09T07:39:31.366-07:00","solved":false},"User:user:491032":{"__typename":"User","uid":491032,"login":"ndfire","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-11.svg?time=1721239713000"},"id":"user:491032"},"ForumTopicMessage:message:7030825":{"__typename":"ForumTopicMessage","subject":"error code 1:15353464040:2050669849B","conversation":{"__ref":"Conversation:conversation:7030825"},"id":"message:7030825","revisionNum":1,"uid":7030825,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:491032"},"metrics":{"__typename":"MessageMetrics","views":748},"postTime":"2024-02-16T15:15:41.021-08:00","lastPublishTime":"2024-02-16T15:15:41.021-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) Please describe error code 1:15353464040:2050669849B When did this happen? (dd.mm.yy hh:mm) server disconnect issues while playing Summarize your bug with in 5 minutes of playing any battlefield game I get disconnected from server. I use windows 11. My internet and wifi are running optimally. doesn't matter if I'm on wifi or ethernet cable. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not sure What happens when the bug occurs? Get disconnected from server What do you expect to see? game to run smoothly with out getting disconnected. ‌ I had no problem running the battlefield games from my laptop until February 2024. Now when I log on, I can play for about 5 minutes then I get a disconnect from server message with an error code of 1:15353464040:2050669849B. I don't have any problems running other games on steam servers. 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