lag

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Game crashes upon death
Bug Report: Battlefield 2042 Crash on Death Animation So earlier today I started back playing Battlefield 2042 after not playing for about a year due to the new Dead Space collab with the new Outbreak mode. However, I'm having a serious issue where every time I die, right as the death animation starts to play, the game freezes and crashes immediately with no error message. This happens in all modes. I've looked online and seen others with similar issues. Some reported that deleting the cache folder for the game helped, but it was only a temporary fix — the issue returned within 30–45 minutes. Since deleting the folder didn’t help, I decided to reinstall the game, even though it’s large. Unfortunately, the problem got slightly worse: it started freezing even faster, sometimes before the death animation even starts. I then consulted ChatGPT, which recommended analyzing the crash dump file using a program called WinDbg. I did so, and shared the analysis with ChatGPT to interpret the results. ChatGPT Response Summary: Root Cause Summary: The crash was due to an Access Violation (0xC0000005) — specifically a read from a null or invalid pointer (0x0000000000000008). Crash Details: Module: amdxc64.dll (likely part of AMD graphics drivers) Function: Boost Serialization (boost::archive::detail::iserializer::load_object_data) Crash Reason: Attempted to read from RCX + 8, but RCX was NULL (0x0), leading to a crash. Contextual Clues: Crash occurred while BF2042.exe was running. Involves amdxc64.dll — a common AMD GPU driver library. Occurred during Boost serialization and DirectX 12 GPU pipeline operations. Likely Cause: A pointer used by the AMD graphics driver during deserialization or pipeline setup was NULL, causing the game to crash. So at this point, having done nearly every troubleshooting step and even running diagnostics with the help of ChatGPT, this is the closest I’ve gotten to an explanation. Hopefully someone from the developer team can help investigate further. And yes, before anyone asks — I did try switching the game to run in DirectX 11. The same issue persists. System Specs: CPU: AMD Ryzen 7 5800X GPU: AMD Radeon RX 6750 XT RAM: 32 GB DDR4 OS: Windows 11 Home, 64-bit Driver Version: AMD Adrenalin – latest version as of May 2025 Troubleshooting Performed: Verified game files via Steam Reinstalled the game Updated GPU drivers to the latest AMD version Set game to run as administrator Disabled all overlays (Discord, Steam, Radeon) Disabled all background apps No overclocking is done on this system
godoflight666
4 days ago Place Battlefield 2042 Technical Issues & Bugs
5.9KViews
24likes
48Comments
I can't look around with my mouse...
if i move my mouse nothing happens in game, it works in the menus. if i move my mouse very fast and far my character looks around like my mouse is on very high sens. I tried reinstalling the game resetting my setting turning raw input on and off nothing works. How do I fix this?
thbinic
5 days ago Place Battlefield 2042 Technical Issues & Bugs
30Views
2likes
2Comments
CFT and TN spikes
Hey all, Firstly, I've had this issue for years and I cannot seem to resolve it. Every couple minutes during gameplay I get random CFT and TN spikes (see attached pics) which always screw me up. A second later, gameplay goes back to normal. During the spike, I see CPU and GPU utilisation dip in MSI Afterburner. My specs are: 14700k 64gb DDR5 RTX5080 (originally 3080ti) NVME SSD 750mb/s internet connection on ethernet ... Resource constraints aren't the issue. I don't have this issue in any other game. I never had issues when I first started playing the game on release. It maybe popped up a year later. What I've tried: Disabling C-states Disabling one drive sync Different USB ports for K&M Different K&M Mouse raw input vs not Closing all non-essential applications/services Reinstalling and repairing easy anti cheat Reinstalling BF2042 Cleared cache Reformatting computer - clean install everything Upgrading bios Clean boot with most windows apps disabled Disabling all overlays Deleting IGO32.dll & IGO64.dll Running as administrator Lowered graphics settings/lighting/reflex/frame rate cap/ There doesn't seem to be a way to contact EA support. I've tried asking Reddit and got no help there. Maybe someone can help me here?
SloppyTacoMMM
18 days ago Place Battlefield 2042 Technical Issues & Bugs
298Views
0likes
19Comments
Input lag
There is an incredibly high level of input lag. My mouse and keyboard commands are delayed by 15 seconds. It's impossible to play the game. I haven't experienced this kind of problem with any other game. The system has 32 GB of DDR5 4800 MHz RAM, an Intel i5 12400f, and an Nvidia 4060 RTX. What is the solution? Urgent Help Please
matrixneo2
27 days ago Place Battlefield 2042 Technical Issues & Bugs
45Views
0likes
5Comments
Ping troubles
Good day. For some reason, there are constant packet losses on German servers (the only ones available to me). This has been happening for the third day in a row. Tracing shows problems beyond my Internet provider and the general backbone channel. Somewhere on the way to the EA servers. Please tell me if there is anything I can do about this?
Steelshaper1
29 days ago Place Battlefield 2042 Technical Issues & Bugs
36Views
0likes
1Comment
Did someone noitce that switch teams is turn off in game.
I usually play portal and change teams is my favourite. Now it just goes into black even i tried to turn on in portal (web). Did someone have same problem with me?
viethoang2409200
2 months ago Place Battlefield 2042 Technical Issues & Bugs
13Views
0likes
0Comments
Antivirus Software Causes EA Javelin Anticheat to Eventually Serve Game Bans.
This issue especially affects Battlefield 2042 in terms of visibility, but is a systemic issue affecting Any EA Game that uses EA Javelin Anticheat. Unbeknownst to an end user, using certain antivirus software solutions that have mechanisms to intervene when a malicious webpage is loaded to stop it and block it before it can do harm will just so happen to conflict with EA Anticheat's launching and operating when a game is launched. It will not outright stop EA Anticheat from functioning, but it will cause the service to hang on launch, and intermittently slow down and drop packets during gameplay. It just so happens that the hang on initial launch presents itself as the infinite startup movie bug, where the Battlefield 2042 splash screen and Connecting to Online Services elements do not load, and it is stuck on the startup movie background until the game is closed and launched a second time. The end user will not register that software on its system is interfering. Owing to Battlefield 2042's prior reputation, the user is much more likely to write off the launching issue and repeated packet loss or game stutter that may be associated with it as entirely being the game's fault, or the system hardware's fault. After all, no other games besides Battlefield 2042 or other EA Javelin Anticheat-using titles show any symptoms, so it must be an issue solely with them, so devs need to fix it or are not going to, so bad games remain bad and unstable as seems typical. Right? Well, only partly. Because the end user has not made the connection, it may still play the games, but is less likely to, or continually writes off the symptoms as typical game problems. All the while, EA Anticheat is continually making note of the inability to launch and keep its service running as expected. After about 2 years of playing, or whenever it sees fit, it will proceed to ban that very same player for the background interference and disruption that the player thought was just a game issue on a system with legitimate software and no issues in any other game. Additionally, any attempt to perform Ban Disputes through official means on the basis of it being a false positive will fail in this case, as there was technically an actual piece of software interfering, which in technicality, meets the conditions of violating the EA Safe Play Agreement's clauses on Service Disruptions. Even if a player never knew what caused it to begin with, or that it was a legitimate piece of software. — After being a player who was personally affected by this, and went through some stages of disbelief and grief over it and the prior years of playing and spending in Battlefield 2042 amounting to nothing, A whim of trying something on a whim to see if it did anything finally seemed to show results, solve the initial launch failure/infinite startup movie bug, and finally get Battlefield 2042 to reliably launch the first time, every time. As well as solve my own game ban. The solution, or at least a mitigation end users can do for now? Specifically create an Exception for C:/Program Files/EA/AC/EaAnticheat.GameService.exe (EA Anticheat's Game Service Process) within the antivirus software, but not just any general exception for scanning. It has to specifically be an exception targeting the antivirus software's Online Threat Prevention, or similarly named webpage intervention suite, or else it may or will not work. For an affected user, you will know if it works if the game can now show its splash screen and Connecting to Online Services element consistently. For EA Staff and developers, the EA Anticheat Game Service must either be whitelisted at a company inquiry level with BitDefender and other antivirus software companies (e.g. ESET, Avast, Malwarebytes, or otehrwise), or why it is triggering the Online Threat Prevention mechanism or a hang associated with it in the background must be looked into as a preventative. Undoing any recent Service Disruption Game Bans issued as a result of this matter, including my own, could also be done as a nicety, to get more players back to playing the game and not have it lose them unnecessarily. Regards for the time being. File attachments are to show BitDefender Antivirus Free Edition's enabled Online Threat Prevention mechanisms, and how to create a working exception for it. I have yet to test which exact component of this is causing the issue, but will update the forum post if or when I manage to isolate which feature is interfering with launching the game.
SC1040
2 months ago Place Battlefield 2042 Technical Issues & Bugs
119Views
0likes
0Comments
Intermittent micro-stuttering on on all screens (main menu and in game).
I have a brand new 2024 ASUS ROG Strix G16 (laptop) with Intel i9 processor, 32 gb RAM, 3 Tb SSD, and Nvidia 4070 GPU. I bought this computer 2 months ago and started playing battlefield 2042 for the first time and it ran great up until a couple of weeks ago when the war machine event ended. I noticed that after the event ended that I started getting some lag or stuttering during the game and it has persisted to this day. it micro stutters on the main menu and in game. when it begins to microstutter in game the Time nudge (TN) stat goes from about 20 ish anywhere up to about 900 and then it severely lags. This issue is intermittent and I have read every post and thread that I can find on the internet about these issues that players have had over all the years and tried every fix that I have read from turning off the overlays, to updating drivers, changing from WiFi to an Ethernet cable, etc (literally everything that I've read, I've tried). I have to believe it is not on my end but on the server side. My buddy who also plays battlefield 2042 has a similar laptop to mine and can sit right next to me and doesn't have a single issue. I'm about ready to call it quits which I love playing battlefield but I don't have this issue with any other game that I play. any help or insights into this matter would be greatly appreciated.
bwk-20
3 months ago Place Battlefield 2042 Technical Issues & Bugs
258Views
0likes
13Comments
has anyone noticed that the switch team button has disappeared from the portal?
"Everything was normal this morning, but a few minutes ago when I logged into the portal like usual, I noticed the switch team button had disappeared. I checked the web portal too, and it’s gone there as well."
viethoang2409200
3 months ago Place Battlefield 2042 Technical Issues & Bugs
186Views
2likes
9Comments
UI elements not loading
I'm constantly getting this in game since game release. Sometimes it works and icons, skins, etc. loads normally, sometimes it's like on the screenshot during whole match and icons are in permanent loading state. It happens with guns, vehicles, attachments, skins, in loadout menu, in T menu, anywhere and with anything really. EA app client, game installed on SSD Samsung 970 evo. Checked files, reinstalled game, no antiviruses installed or anything like that. I don't have any issues of this kind anywhere else, only in bf2042. How to fix it? If it's a game client/server bug, when it's going to be fixed?
captainAKAcapt
3 months ago Place Battlefield 2042 Technical Issues & Bugs
164Views
0likes
7Comments

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crashes upon death","conversation":{"__ref":"Conversation:conversation:12163992"},"id":"message:12163992","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12163992","revisionNum":1,"uid":12163992,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5533675"},"metrics":{"__typename":"MessageMetrics","views":5945},"postTime":"2025-05-09T16:37:06.985-07:00","lastPublishTime":"2025-05-09T16:37:06.985-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bug Report: Battlefield 2042 Crash on Death Animation So earlier today I started back playing Battlefield 2042 after not playing for about a year due to the new Dead Space collab with the new Outbreak mode. However, I'm having a serious issue where every time I die, right as the death animation starts to play, the game freezes and crashes immediately with no error message. This happens in all modes. I've looked online and seen others with similar issues. Some reported that deleting the cache folder for the game helped, but it was only a temporary fix — the issue returned within 30–45 minutes. Since deleting the folder didn’t help, I decided to reinstall the game, even though it’s large. Unfortunately, the problem got slightly worse: it started freezing even faster, sometimes before the death animation even starts. I then consulted ChatGPT, which recommended analyzing the crash dump file using a program called WinDbg. I did so, and shared the analysis with ChatGPT to interpret the results. ChatGPT Response Summary: Root Cause Summary: The crash was due to an Access Violation (0xC0000005) — specifically a read from a null or invalid pointer (0x0000000000000008). Crash Details: Module: amdxc64.dll (likely part of AMD graphics drivers) Function: Boost Serialization (boost::archive::detail::iserializer::load_object_data) Crash Reason: Attempted to read from RCX + 8, but RCX was NULL (0x0), leading to a crash. Contextual Clues: Crash occurred while BF2042.exe was running. Involves amdxc64.dll — a common AMD GPU driver library. Occurred during Boost serialization and DirectX 12 GPU pipeline operations. Likely Cause: A pointer used by the AMD graphics driver during deserialization or pipeline setup was NULL, causing the game to crash. So at this point, having done nearly every troubleshooting step and even running diagnostics with the help of ChatGPT, this is the closest I’ve gotten to an explanation. Hopefully someone from the developer team can help investigate further. And yes, before anyone asks — I did try switching the game to run in DirectX 11. The same issue persists. System Specs: CPU: AMD Ryzen 7 5800X GPU: AMD Radeon RX 6750 XT RAM: 32 GB DDR4 OS: Windows 11 Home, 64-bit Driver Version: AMD Adrenalin – latest version as of May 2025 Troubleshooting Performed: Verified game files via Steam Reinstalled the game Updated GPU drivers to the latest AMD version Set game to run as administrator Disabled all overlays (Discord, Steam, Radeon) Disabled all background apps No overclocking is done on this system ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2589","kudosSumWeight":24,"repliesCount":48,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12321967":{"__typename":"Conversation","id":"conversation:12321967","topic":{"__typename":"ForumTopicMessage","uid":12321967},"lastPostingActivityTime":"2025-07-08T09:13:48.495-07:00","solved":false},"User:user:5688943":{"__typename":"User","uid":5688943,"login":"thbinic","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/46213782/416x416.JPEG"},"id":"user:5688943"},"ForumTopicMessage:message:12321967":{"__typename":"ForumTopicMessage","subject":"I can't look around with my mouse...","conversation":{"__ref":"Conversation:conversation:12321967"},"id":"message:12321967","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12321967","revisionNum":1,"uid":12321967,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5688943"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-07-08T05:50:23.743-07:00","lastPublishTime":"2025-07-08T05:50:23.743-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" if i move my mouse nothing happens in game, it works in the menus. if i move my mouse very fast and far my character looks around like my mouse is on very high sens. I tried reinstalling the game resetting my setting turning raw input on and off nothing works. How do I fix this? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"281","kudosSumWeight":2,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12228317":{"__typename":"Conversation","id":"conversation:12228317","topic":{"__typename":"ForumTopicMessage","uid":12228317},"lastPostingActivityTime":"2025-06-25T22:17:14.376-07:00","solved":false},"User:user:5595158":{"__typename":"User","uid":5595158,"login":"SloppyTacoMMM","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/44/737/416x416.JPEG"},"id":"user:5595158"},"ForumTopicMessage:message:12228317":{"__typename":"ForumTopicMessage","subject":"CFT and TN spikes","conversation":{"__ref":"Conversation:conversation:12228317"},"id":"message:12228317","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12228317","revisionNum":2,"uid":12228317,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5595158"},"metrics":{"__typename":"MessageMetrics","views":298},"postTime":"2025-06-02T20:58:49.319-07:00","lastPublishTime":"2025-06-04T07:17:55.129-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hey all, Firstly, I've had this issue for years and I cannot seem to resolve it. Every couple minutes during gameplay I get random CFT and TN spikes (see attached pics) which always screw me up. A second later, gameplay goes back to normal. During the spike, I see CPU and GPU utilisation dip in MSI Afterburner. My specs are: 14700k 64gb DDR5 RTX5080 (originally 3080ti) NVME SSD 750mb/s internet connection on ethernet ... Resource constraints aren't the issue. I don't have this issue in any other game. I never had issues when I first started playing the game on release. It maybe popped up a year later. What I've tried: Disabling C-states Disabling one drive sync Different USB ports for K&M Different K&M Mouse raw input vs not Closing all non-essential applications/services Reinstalling and repairing easy anti cheat Reinstalling BF2042 Cleared cache Reformatting computer - clean install everything Upgrading bios Clean boot with most windows apps disabled Disabling all overlays Deleting IGO32.dll & IGO64.dll Running as administrator Lowered graphics settings/lighting/reflex/frame rate cap/ There doesn't seem to be a way to contact EA support. I've tried asking Reddit and got no help there. Maybe someone can help me here? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1366","kudosSumWeight":0,"repliesCount":19,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12261126":{"__typename":"Conversation","id":"conversation:12261126","topic":{"__typename":"ForumTopicMessage","uid":12261126},"lastPostingActivityTime":"2025-06-17T02:28:00.920-07:00","solved":false},"User:user:5630246":{"__typename":"User","uid":5630246,"login":"matrixneo2","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5630246"},"ForumTopicMessage:message:12261126":{"__typename":"ForumTopicMessage","subject":"Input lag","conversation":{"__ref":"Conversation:conversation:12261126"},"id":"message:12261126","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12261126","revisionNum":1,"uid":12261126,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5630246"},"metrics":{"__typename":"MessageMetrics","views":45},"postTime":"2025-06-16T14:23:41.631-07:00","lastPublishTime":"2025-06-16T14:23:41.631-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" There is an incredibly high level of input lag. My mouse and keyboard commands are delayed by 15 seconds. It's impossible to play the game. I haven't experienced this kind of problem with any other game. The system has 32 GB of DDR5 4800 MHz RAM, an Intel i5 12400f, and an Nvidia 4060 RTX. What is the solution? Urgent Help Please ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"340","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12256174":{"__typename":"Conversation","id":"conversation:12256174","topic":{"__typename":"ForumTopicMessage","uid":12256174},"lastPostingActivityTime":"2025-06-14T07:36:14.635-07:00","solved":false},"User:user:1167046":{"__typename":"User","uid":1167046,"login":"Steelshaper1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/50628470/416x416.PNG"},"id":"user:1167046"},"ForumTopicMessage:message:12256174":{"__typename":"ForumTopicMessage","subject":"Ping troubles","conversation":{"__ref":"Conversation:conversation:12256174"},"id":"message:12256174","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12256174","revisionNum":2,"uid":12256174,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:1167046"},"metrics":{"__typename":"MessageMetrics","views":36},"postTime":"2025-06-14T05:13:09.952-07:00","lastPublishTime":"2025-06-14T05:15:13.744-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Good day. For some reason, there are constant packet losses on German servers (the only ones available to me). This has been happening for the third day in a row. Tracing shows problems beyond my Internet provider and the general backbone channel. Somewhere on the way to the EA servers. Please tell me if there is anything I can do about this? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"347","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12228239":{"__typename":"Conversation","id":"conversation:12228239","topic":{"__typename":"ForumTopicMessage","uid":12228239},"lastPostingActivityTime":"2025-06-02T20:09:09.639-07:00","solved":false},"User:user:2187036":{"__typename":"User","uid":2187036,"login":"viethoang2409200","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/userAvatar/41837277/416x416.JPEG"},"id":"user:2187036"},"ForumTopicMessage:message:12228239":{"__typename":"ForumTopicMessage","subject":"Did someone noitce that switch teams is turn off in game.","conversation":{"__ref":"Conversation:conversation:12228239"},"id":"message:12228239","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12228239","revisionNum":1,"uid":12228239,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2187036"},"metrics":{"__typename":"MessageMetrics","views":13},"postTime":"2025-06-02T20:09:09.639-07:00","lastPublishTime":"2025-06-02T20:09:09.639-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I usually play portal and change teams is my favourite. Now it just goes into black even i tried to turn on in portal (web). Did someone have same problem with me? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"171","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12205252":{"__typename":"Conversation","id":"conversation:12205252","topic":{"__typename":"ForumTopicMessage","uid":12205252},"lastPostingActivityTime":"2025-05-26T06:39:14.838-07:00","solved":false},"User:user:4132270":{"__typename":"User","uid":4132270,"login":"SC1040","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:4132270"},"ForumTopicMessage:message:12205252":{"__typename":"ForumTopicMessage","subject":"Antivirus Software Causes EA Javelin Anticheat to Eventually Serve Game Bans.","conversation":{"__ref":"Conversation:conversation:12205252"},"id":"message:12205252","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12205252","revisionNum":1,"uid":12205252,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:4132270"},"metrics":{"__typename":"MessageMetrics","views":119},"postTime":"2025-05-26T06:39:14.838-07:00","lastPublishTime":"2025-05-26T06:39:14.838-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This issue especially affects Battlefield 2042 in terms of visibility, but is a systemic issue affecting Any EA Game that uses EA Javelin Anticheat. Unbeknownst to an end user, using certain antivirus software solutions that have mechanisms to intervene when a malicious webpage is loaded to stop it and block it before it can do harm will just so happen to conflict with EA Anticheat's launching and operating when a game is launched. It will not outright stop EA Anticheat from functioning, but it will cause the service to hang on launch, and intermittently slow down and drop packets during gameplay. It just so happens that the hang on initial launch presents itself as the infinite startup movie bug, where the Battlefield 2042 splash screen and Connecting to Online Services elements do not load, and it is stuck on the startup movie background until the game is closed and launched a second time. The end user will not register that software on its system is interfering. Owing to Battlefield 2042's prior reputation, the user is much more likely to write off the launching issue and repeated packet loss or game stutter that may be associated with it as entirely being the game's fault, or the system hardware's fault. After all, no other games besides Battlefield 2042 or other EA Javelin Anticheat-using titles show any symptoms, so it must be an issue solely with them, so devs need to fix it or are not going to, so bad games remain bad and unstable as seems typical. Right? Well, only partly. Because the end user has not made the connection, it may still play the games, but is less likely to, or continually writes off the symptoms as typical game problems. All the while, EA Anticheat is continually making note of the inability to launch and keep its service running as expected. After about 2 years of playing, or whenever it sees fit, it will proceed to ban that very same player for the background interference and disruption that the player thought was just a game issue on a system with legitimate software and no issues in any other game. Additionally, any attempt to perform Ban Disputes through official means on the basis of it being a false positive will fail in this case, as there was technically an actual piece of software interfering, which in technicality, meets the conditions of violating the EA Safe Play Agreement's clauses on Service Disruptions. Even if a player never knew what caused it to begin with, or that it was a legitimate piece of software. — After being a player who was personally affected by this, and went through some stages of disbelief and grief over it and the prior years of playing and spending in Battlefield 2042 amounting to nothing, A whim of trying something on a whim to see if it did anything finally seemed to show results, solve the initial launch failure/infinite startup movie bug, and finally get Battlefield 2042 to reliably launch the first time, every time. As well as solve my own game ban. The solution, or at least a mitigation end users can do for now? Specifically create an Exception for C:/Program Files/EA/AC/EaAnticheat.GameService.exe (EA Anticheat's Game Service Process) within the antivirus software, but not just any general exception for scanning. It has to specifically be an exception targeting the antivirus software's Online Threat Prevention, or similarly named webpage intervention suite, or else it may or will not work. For an affected user, you will know if it works if the game can now show its splash screen and Connecting to Online Services element consistently. For EA Staff and developers, the EA Anticheat Game Service must either be whitelisted at a company inquiry level with BitDefender and other antivirus software companies (e.g. ESET, Avast, Malwarebytes, or otehrwise), or why it is triggering the Online Threat Prevention mechanism or a hang associated with it in the background must be looked into as a preventative. Undoing any recent Service Disruption Game Bans issued as a result of this matter, including my own, could also be done as a nicety, to get more players back to playing the game and not have it lose them unnecessarily. Regards for the time being. File attachments are to show BitDefender Antivirus Free Edition's enabled Online Threat Prevention mechanisms, and how to create a working exception for it. I have yet to test which exact component of this is causing the issue, but will update the forum post if or when I manage to isolate which feature is interfering with launching the game. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4553","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12155692":{"__typename":"Conversation","id":"conversation:12155692","topic":{"__typename":"ForumTopicMessage","uid":12155692},"lastPostingActivityTime":"2025-05-08T09:25:36.291-07:00","solved":false},"User:user:5519787":{"__typename":"User","uid":5519787,"login":"bwk-20","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:5519787"},"ForumTopicMessage:message:12155692":{"__typename":"ForumTopicMessage","subject":"Intermittent micro-stuttering on on all screens (main menu and in game).","conversation":{"__ref":"Conversation:conversation:12155692"},"id":"message:12155692","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12155692","revisionNum":1,"uid":12155692,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:5519787"},"metrics":{"__typename":"MessageMetrics","views":258},"postTime":"2025-05-06T09:54:09.532-07:00","lastPublishTime":"2025-05-06T09:54:09.532-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a brand new 2024 ASUS ROG Strix G16 (laptop) with Intel i9 processor, 32 gb RAM, 3 Tb SSD, and Nvidia 4070 GPU. I bought this computer 2 months ago and started playing battlefield 2042 for the first time and it ran great up until a couple of weeks ago when the war machine event ended. I noticed that after the event ended that I started getting some lag or stuttering during the game and it has persisted to this day. it micro stutters on the main menu and in game. when it begins to microstutter in game the Time nudge (TN) stat goes from about 20 ish anywhere up to about 900 and then it severely lags. This issue is intermittent and I have read every post and thread that I can find on the internet about these issues that players have had over all the years and tried every fix that I have read from turning off the overlays, to updating drivers, changing from WiFi to an Ethernet cable, etc (literally everything that I've read, I've tried). I have to believe it is not on my end but on the server side. My buddy who also plays battlefield 2042 has a similar laptop to mine and can sit right next to me and doesn't have a single issue. I'm about ready to call it quits which I love playing battlefield but I don't have this issue with any other game that I play. any help or insights into this matter would be greatly appreciated. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1375","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12122741":{"__typename":"Conversation","id":"conversation:12122741","topic":{"__typename":"ForumTopicMessage","uid":12122741},"lastPostingActivityTime":"2025-04-24T07:14:38.288-07:00","solved":false},"ForumTopicMessage:message:12122741":{"__typename":"ForumTopicMessage","subject":"has anyone noticed that the switch team button has disappeared from the portal?","conversation":{"__ref":"Conversation:conversation:12122741"},"id":"message:12122741","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12122741","revisionNum":1,"uid":12122741,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:2187036"},"metrics":{"__typename":"MessageMetrics","views":186},"postTime":"2025-04-22T22:19:15.131-07:00","lastPublishTime":"2025-04-22T22:19:15.131-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \"Everything was normal this morning, but a few minutes ago when I logged into the portal like usual, I noticed the switch team button had disappeared. I checked the web portal too, and it’s gone there as well.\" ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"212","kudosSumWeight":2,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:12058335":{"__typename":"Conversation","id":"conversation:12058335","topic":{"__typename":"ForumTopicMessage","uid":12058335},"lastPostingActivityTime":"2025-04-14T00:15:34.133-07:00","solved":false},"User:user:4095212":{"__typename":"User","uid":4095212,"login":"captainAKAcapt","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/5/12/416x416.JPEG"},"id":"user:4095212"},"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjA1ODMzNS1IRlVua1E?revision=1\"}":{"__typename":"AssociatedImage","url":"https://forums.ea.com/t5/s/tghpe58374/images/bS0xMjA1ODMzNS1IRlVua1E?revision=1","title":"image.png","associationType":"BODY","width":1391,"height":580,"altText":""},"ForumTopicMessage:message:12058335":{"__typename":"ForumTopicMessage","subject":"UI elements not loading","conversation":{"__ref":"Conversation:conversation:12058335"},"id":"message:12058335","entityType":"FORUM_TOPIC","eventPath":"category:battlefield-en/category:ea-forums-en/community:tghpe58374board:battlefield-2042-technical-issues-en/message:12058335","revisionNum":1,"uid":12058335,"depth":0,"board":{"__ref":"Forum:board:battlefield-2042-technical-issues-en"},"author":{"__ref":"User:user:4095212"},"metrics":{"__typename":"MessageMetrics","views":164},"postTime":"2025-03-28T07:29:30.853-07:00","lastPublishTime":"2025-03-28T07:29:30.853-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm constantly getting this in game since game release. Sometimes it works and icons, skins, etc. loads normally, sometimes it's like on the screenshot during whole match and icons are in permanent loading state. It happens with guns, vehicles, attachments, skins, in loadout menu, in T menu, anywhere and with anything really. EA app client, game installed on SSD Samsung 970 evo. Checked files, reinstalled game, no antiviruses installed or anything like that. I don't have any issues of this kind anywhere else, only in bf2042. How to fix it? If it's a game client/server bug, when it's going to be fixed? 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