bug

18087 Topics

Incorrect Conquest rewards received.
I received the wrong rewards. I had over 630 keycards(636 if I am not mistaken and remember correctly) by last Friday i.e. red crate. When I received my rewards (December 9th) I was only given credit for 621 keycards or a gold crate. My ally code is 726-222-925. Please assist
Zark088
3 days ago Place SWGOH Technical Issues
100Views
0likes
5Comments
Punishing One still gives Bonus Protection when not all allies are Bounty Hunter
Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? Phone OS Version 15.8.3 Ally Code: (Find it here: http://bit.ly/AllyCode ) 142452151 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug P1's unique states that all allies have to be BH for it to apply. With 4/4 reinforcements, one ship must not be BH as there are only 6 BH ships. But upon entering battle, enemy attacker allies still have bonus protection? I have not tested if the other aspects of the unique are still applying, i figure that would be easier for you guys because you actually have the code to look at. But im guessing its why TIE fighters are still able to crit and dodge against it Steps: How can we find the bug ourselves? Enter a battle against a P1 executor that is not all BH ships. Its not that hard to even check for. Connection Type Wifi Please select your region Australia Country Australia ‌ I think we need the beta tester program back y'all 😅😅😅
24tpzvi50xev
6 days ago Place SWGOH Technical Issues
199Views
0likes
3Comments
Galactic Legend Ahsoka Tano bugged.
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? VIVO NEX 3 OS Version VIVO REV 6.18.7 Ally Code: (Find it here: http://bit.ly/AllyCode ) 848-355-196 What type of issue do you have? Gameplay How often does the bug occur? Often (50% - 99%) Summarize your bug Dead characters not disappearing after being terminated. GLAT ability bugs the gameplay, ending in a loss because the only action possible is to retreat. Steps: How can we find the bug ourselves? By playing Galactic Legend Ahsoka in Squad Arena vs Galactic Legend Leia or Kylo. And also missions on ROTE. Connection Type Mobile Please select your region North America Country Canada ‌ Hi there, I hope you guys are doing fantastic and this message finds you well. I am reporting a bug for the first time in nearly 9 years of gaming with you. Here is my ally code: 848-355-196 and my nickname in game is: Whīzzø I unlocked Galactic Legend Ahsoka Tano in the first week after her release, she is one of my favorite character in the entire Star Wars universe and has been hoping for a Galactic Legend for her, so first of all, I wanted to say thank you for make this happens! Now, let's get to the core of the issue. I encountered this problem many times during the past few weeks. It doesn't happen all the time, but often enough to be penalizing. Today, for the first time, battle completely froze during Territory Battle on Felucia, playing the Young Lando special mission. Line up was: GLAT lead, Young Lando, Padawan Sabine, Ahsoka Fulcrum, Huyeng. Battle starts well, reach ultimate, build the team offense and stats, then GLAT turn comes. I merely hit basic ability then nothing happens! You can see screenshot number 2 (ROTE bugged froze). Menu for abilities do not show up anymore, it's supposed to be enemy's turn as you can see on the right hand side of the screenshot, but they do not go... Even if I try to hit AUTO basic or complete AUTO, nothing happens... I can open setting and retreat, but it ends up in a loss and got points stolen from my guild and myself. Not a biggie, but I would love to see that fixed very soon. Now, squad arena. It happens once a day I would say, same issue than ROTE. Middle of battle, ALWAYS on GLAT turns, I hit any ability, doesn't matter which one, I had the bug on any of them, battle froze and I cannot do anything. I tried to joined a short 10 seconds video, didn't work, same with zip file. Same here, I can only retreat. I noticed it FREQUENTLY happens against SKLR! Like 75% of the time. Occasionally happens against GL Leia. Also, when the bug happens, very often it starts with the same pattern: all characters become dark and all the menu disappear, see attached first screenshot (Bugged dark). Sometimes I get lucky and can play anew after 10 seconds. Sometimes I'm just screwed and need to close the game and relaunch it. It also happens randomly without characters to turn dark, like I would hit basic on GLAT, then nothing would happens for 5 seconds, then everything goes back to normal, but I have to take a turn with GLAT again, like if it was cancelled. Last thing, which is not penalizing but kind of funny. DEAD characters DO NOT disappear! I have screenshots of this, but I can only join 3 attached files. I happy to provide more if you need me too. But when I play GL Leia, very often I kill her, she remains here and I can continue to attack her, even though she is dead! I can of course change target and clear them and when I win, I have the VICTORY screen, with the one, two or three characters DEAD, but still in the middle of the screen ^^ That's it for me. I hope it helps and I was accurate enough in my description. Feels free to reach out to me if you need further explanation, footage & screenshot. You guys take good care of yourself.
Whizzzzzzzzx
6 days ago Place SWGOH Technical Issues
441Views
2likes
12Comments
Conquest Glitch
Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad OS Version 14.6 Ally Code: (Find it here: http://bit.ly/AllyCode ) aY7R0LDRSJ6AY2IbhwuJRA What type of issue do you have? Gameplay How often does the bug occur? Often (50% - 99%) Summarize your bug CLS, C3PO, R2D2, Chewie, Han freeze in Galatic Conquest often there are some sort of invisible icons which appear randomly. Sometimes I can attack them & end the match, other times my team just stands there until it times out. Steps: How can we find the bug ourselves? I don’t know Connection Type Wifi Please select your region North America Country USA ‌ I don’t have anything to upload.
Solved
Messenger02
6 days ago Place SWGOH Technical Issues
297Views
0likes
3Comments
Grand Admiral Thrawn is missing fragments
When I finished all the levels of the Grand Admiral Thrawn's travel guide, i found that I only had 15/100 fragments to reach 7 stars, and it was because I got an error when I finished the level of 85 fragments and now I don't have neither the fragments, nor the crystals/credits that were rewards. Please return the fragments and crystals/credits that were given in that level of Grand Admiral Thrawn's travel guide.
Solved
Melero2501
8 days ago Place SWGOH Technical Issues
705Views
2likes
11Comments
Can't claim daily rewards, leading to missing episode points.
As the title says, I was unable to collect my daily rewards despite them being completed, which led to me missing the daily crate, and therefore missing out on episode points and other useful items. I attached the screenshots where you can see that I did the tasks, and wanted to collect them before the reset, but it didn't let me. The error message is in German, but a guildie of mine has had it happen to him as well so I included his English equivalent. This needs to be fixed asap, as it can easily lead to missed battle pass rewards.
Disruptor92
12 days ago Place SWGOH Technical Issues
124Views
0likes
2Comments
Dailies reset before they should reset
Twice now in the past week I have finished my dailies in the last 10 minutes but I get the popup telling me the daily quests have reset and I’ll get the missing rewards. I do get the rewards for the missing single daily quests but haven’t received the final daily quest rewards twice because the dailies apparently reset before they reset now.
Solved
schaefjr
12 days ago Place SWGOH Technical Issues
550Views
3likes
13Comments
Ship blueprints events for 7 star is bugged
Recently was delivered the new client but it has lots of bugs; in todays events (General’s command and Admiral’s maneuver) I can’t get to the bonus tier even when I have the 7 star capital ships that are asked for each, and I had already done that tier before the update. hope you can solve this soon.
0557bcab825bd679
13 days ago Place SWGOH Technical Issues
510Views
1like
9Comments
It's been impossible to play on Mobile Data for 4 weeks (but it works on wifi)
Product: Star Wars: Galaxy of Heroes Platform:Android 13 What type of device are you experiencing the issue with? Fairphone 4 5G OS Version 13 Ally Code: (Find it here: http://bit.ly/AllyCode ) 257-254-596 What type of issue do you have? Network/Connection How often does the bug occur? Every time (100%) Summarize your bug When I want to connect to the Starwars heroes of the galaxy game, I can't connect and the game tells me I have a connection problem if I am using mobile data from my ISP (Orange, biggest ISP in France). If I connect on wifi it works, but it's a big problem not being to play on the go, in public transportation going to work for instance. Steps: How can we find the bug ourselves? Try to access SWGOH on a cellphone using mobile data only with some ISP at least in France. Connection Type Mobile Please select your region Europe Country France Guys, We have zero information on this bug, but a lot of people have been unable to access the game on mobile data for over 4 weeks now. It has been reported multiple times, by myself and other players, but you guys merged our bug with the overheating bug thinking it was one and the same when it's not. We don't even know if the team understand there is a bug here. It was working fine until the death trooper peridea update on our mobile data. Somehow the code changed with the death trooper peridea update making it impossible for some player to access the game while using mobile data. Here are the different messages reporting this issue, including mine so I'm started a separate thread so that it is no longer merged with the performance issue bug : https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13922941/highlight/true#M78895 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13928286/highlight/true#M78964 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13933303/highlight/true#M79175 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13967658/highlight/true#M79283 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13976400/highlight/true#M79333 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13991148/highlight/true#M79459 Please tell us that it's known and under investigation. Thanks 🙂
Solved
Virae_Arnaud
13 days ago Place SWGOH Technical Issues
1.1KViews
0likes
16Comments
Ship tutorial stuck bug
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Phone OS Version Galaxy s22 Ally Code: (Find it here: http://bit.ly/AllyCode ) 418852357 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle Steps: How can we find the bug ourselves? Not sure you can looking at previous posts Connection Type Wifi Please select your region North America Country England ‌ The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle
Solved
mikeyb98754321
13 days ago Place SWGOH Technical Issues
2KViews
2likes
18Comments

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Conquest rewards received.","conversation":{"__ref":"Conversation:conversation:11863440"},"id":"message:11863440","revisionNum":1,"uid":11863440,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:4016638"},"metrics":{"__typename":"MessageMetrics","views":100},"postTime":"2025-02-03T21:56:21.471-08:00","lastPublishTime":"2025-02-03T21:56:21.471-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I received the wrong rewards. I had over 630 keycards(636 if I am not mistaken and remember correctly) by last Friday i.e. red crate. When I received my rewards (December 9th) I was only given credit for 621 keycards or a gold crate. My ally code is 726-222-925. Please assist ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"280","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11007329":{"__typename":"Conversation","id":"conversation:11007329","topic":{"__typename":"ForumTopicMessage","uid":11007329},"lastPostingActivityTime":"2025-04-24T14:49:06.743-07:00","solved":false},"User:user:3734982":{"__typename":"User","uid":3734982,"login":"24tpzvi50xev","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"id":"user:3734982"},"ForumTopicMessage:message:11007329":{"__typename":"ForumTopicMessage","subject":"Punishing One still gives Bonus Protection when not all allies are Bounty Hunter","conversation":{"__ref":"Conversation:conversation:11007329"},"id":"message:11007329","revisionNum":1,"uid":11007329,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:3734982"},"metrics":{"__typename":"MessageMetrics","views":199},"postTime":"2024-10-20T06:46:31.940-07:00","lastPublishTime":"2024-10-20T06:46:31.940-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? Phone OS Version 15.8.3 Ally Code: (Find it here: http://bit.ly/AllyCode ) 142452151 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug P1's unique states that all allies have to be BH for it to apply. With 4/4 reinforcements, one ship must not be BH as there are only 6 BH ships. But upon entering battle, enemy attacker allies still have bonus protection? I have not tested if the other aspects of the unique are still applying, i figure that would be easier for you guys because you actually have the code to look at. But im guessing its why TIE fighters are still able to crit and dodge against it Steps: How can we find the bug ourselves? Enter a battle against a P1 executor that is not all BH ships. Its not that hard to even check for. Connection Type Wifi Please select your region Australia Country Australia ‌ I think we need the beta tester program back y'all 😅😅😅 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1057","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11036076":{"__typename":"Conversation","id":"conversation:11036076","topic":{"__typename":"ForumTopicMessage","uid":11036076},"lastPostingActivityTime":"2025-04-24T13:16:59.304-07:00","solved":false},"User:user:5171090":{"__typename":"User","uid":5171090,"login":"Whizzzzzzzzx","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"id":"user:5171090"},"ForumTopicMessage:message:11036076":{"__typename":"ForumTopicMessage","subject":"Galactic Legend Ahsoka Tano bugged.","conversation":{"__ref":"Conversation:conversation:11036076"},"id":"message:11036076","revisionNum":1,"uid":11036076,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:5171090"},"metrics":{"__typename":"MessageMetrics","views":441},"postTime":"2025-01-22T20:28:51.170-08:00","lastPublishTime":"2025-01-22T20:28:51.170-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? VIVO NEX 3 OS Version VIVO REV 6.18.7 Ally Code: (Find it here: http://bit.ly/AllyCode ) 848-355-196 What type of issue do you have? Gameplay How often does the bug occur? Often (50% - 99%) Summarize your bug Dead characters not disappearing after being terminated. GLAT ability bugs the gameplay, ending in a loss because the only action possible is to retreat. Steps: How can we find the bug ourselves? By playing Galactic Legend Ahsoka in Squad Arena vs Galactic Legend Leia or Kylo. And also missions on ROTE. Connection Type Mobile Please select your region North America Country Canada ‌ Hi there, I hope you guys are doing fantastic and this message finds you well. I am reporting a bug for the first time in nearly 9 years of gaming with you. Here is my ally code: 848-355-196 and my nickname in game is: Whīzzø I unlocked Galactic Legend Ahsoka Tano in the first week after her release, she is one of my favorite character in the entire Star Wars universe and has been hoping for a Galactic Legend for her, so first of all, I wanted to say thank you for make this happens! Now, let's get to the core of the issue. I encountered this problem many times during the past few weeks. It doesn't happen all the time, but often enough to be penalizing. Today, for the first time, battle completely froze during Territory Battle on Felucia, playing the Young Lando special mission. Line up was: GLAT lead, Young Lando, Padawan Sabine, Ahsoka Fulcrum, Huyeng. Battle starts well, reach ultimate, build the team offense and stats, then GLAT turn comes. I merely hit basic ability then nothing happens! You can see screenshot number 2 (ROTE bugged froze). Menu for abilities do not show up anymore, it's supposed to be enemy's turn as you can see on the right hand side of the screenshot, but they do not go... Even if I try to hit AUTO basic or complete AUTO, nothing happens... I can open setting and retreat, but it ends up in a loss and got points stolen from my guild and myself. Not a biggie, but I would love to see that fixed very soon. Now, squad arena. It happens once a day I would say, same issue than ROTE. Middle of battle, ALWAYS on GLAT turns, I hit any ability, doesn't matter which one, I had the bug on any of them, battle froze and I cannot do anything. I tried to joined a short 10 seconds video, didn't work, same with zip file. Same here, I can only retreat. I noticed it FREQUENTLY happens against SKLR! Like 75% of the time. Occasionally happens against GL Leia. Also, when the bug happens, very often it starts with the same pattern: all characters become dark and all the menu disappear, see attached first screenshot (Bugged dark). Sometimes I get lucky and can play anew after 10 seconds. Sometimes I'm just screwed and need to close the game and relaunch it. It also happens randomly without characters to turn dark, like I would hit basic on GLAT, then nothing would happens for 5 seconds, then everything goes back to normal, but I have to take a turn with GLAT again, like if it was cancelled. Last thing, which is not penalizing but kind of funny. DEAD characters DO NOT disappear! I have screenshots of this, but I can only join 3 attached files. I happy to provide more if you need me too. But when I play GL Leia, very often I kill her, she remains here and I can continue to attack her, even though she is dead! I can of course change target and clear them and when I win, I have the VICTORY screen, with the one, two or three characters DEAD, but still in the middle of the screen ^^ That's it for me. I hope it helps and I was accurate enough in my description. Feels free to reach out to me if you need further explanation, footage & screenshot. You guys take good care of yourself. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3878","kudosSumWeight":2,"repliesCount":12,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:10895887":{"__typename":"Conversation","id":"conversation:10895887","topic":{"__typename":"ForumTopicMessage","uid":10895887},"lastPostingActivityTime":"2025-04-24T05:42:25.792-07:00","solved":true},"User:user:165689":{"__typename":"User","uid":165689,"login":"Messenger02","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-2.svg?time=1721239509000"},"id":"user:165689"},"ForumTopicMessage:message:10895887":{"__typename":"ForumTopicMessage","subject":"Conquest Glitch","conversation":{"__ref":"Conversation:conversation:10895887"},"id":"message:10895887","revisionNum":1,"uid":10895887,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:165689"},"metrics":{"__typename":"MessageMetrics","views":297},"postTime":"2021-07-17T18:30:32.789-07:00","lastPublishTime":"2021-07-17T18:30:32.789-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad OS Version 14.6 Ally Code: (Find it here: http://bit.ly/AllyCode ) aY7R0LDRSJ6AY2IbhwuJRA What type of issue do you have? Gameplay How often does the bug occur? Often (50% - 99%) Summarize your bug CLS, C3PO, R2D2, Chewie, Han freeze in Galatic Conquest often there are some sort of invisible icons which appear randomly. Sometimes I can attack them & end the match, other times my team just stands there until it times out. Steps: How can we find the bug ourselves? I don’t know Connection Type Wifi Please select your region North America Country USA ‌ I don’t have anything to upload. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"735","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:11000800":{"__typename":"Conversation","id":"conversation:11000800","topic":{"__typename":"ForumTopicMessage","uid":11000800},"lastPostingActivityTime":"2025-04-22T01:03:21.745-07:00","solved":true},"User:user:3082334":{"__typename":"User","uid":3082334,"login":"Melero2501","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"id":"user:3082334"},"ForumTopicMessage:message:11000800":{"__typename":"ForumTopicMessage","subject":"Grand Admiral Thrawn is missing fragments","conversation":{"__ref":"Conversation:conversation:11000800"},"id":"message:11000800","revisionNum":1,"uid":11000800,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:3082334"},"metrics":{"__typename":"MessageMetrics","views":705},"postTime":"2023-10-28T13:38:40.736-07:00","lastPublishTime":"2023-10-28T13:38:40.736-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I finished all the levels of the Grand Admiral Thrawn's travel guide, i found that I only had 15/100 fragments to reach 7 stars, and it was because I got an error when I finished the level of 85 fragments and now I don't have neither the fragments, nor the crystals/credits that were rewards. Please return the fragments and crystals/credits that were given in that level of Grand Admiral Thrawn's travel guide. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"425","kudosSumWeight":2,"repliesCount":11,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5029488":{"__typename":"Conversation","id":"conversation:5029488","topic":{"__typename":"ForumTopicMessage","uid":5029488},"lastPostingActivityTime":"2025-04-18T14:02:03.800-07:00","solved":false},"User:user:194429":{"__typename":"User","uid":194429,"login":"Disruptor92","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:194429"},"ForumTopicMessage:message:5029488":{"__typename":"ForumTopicMessage","subject":"Can't claim daily rewards, leading to missing episode points.","conversation":{"__ref":"Conversation:conversation:5029488"},"id":"message:5029488","revisionNum":1,"uid":5029488,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:194429"},"metrics":{"__typename":"MessageMetrics","views":124},"postTime":"2024-11-30T21:23:12.090-08:00","lastPublishTime":"2024-11-30T21:23:12.090-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" As the title says, I was unable to collect my daily rewards despite them being completed, which led to me missing the daily crate, and therefore missing out on episode points and other useful items. I attached the screenshots where you can see that I did the tasks, and wanted to collect them before the reset, but it didn't let me. The error message is in German, but a guildie of mine has had it happen to him as well so I included his English equivalent. This needs to be fixed asap, as it can easily lead to missed battle pass rewards. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"541","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:10998906":{"__typename":"Conversation","id":"conversation:10998906","topic":{"__typename":"ForumTopicMessage","uid":10998906},"lastPostingActivityTime":"2025-04-17T21:03:06.573-07:00","solved":true},"User:user:6065":{"__typename":"User","uid":6065,"login":"schaefjr","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"id":"user:6065"},"ForumTopicMessage:message:10998906":{"__typename":"ForumTopicMessage","subject":"Dailies reset before they should reset","conversation":{"__ref":"Conversation:conversation:10998906"},"id":"message:10998906","revisionNum":1,"uid":10998906,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:6065"},"metrics":{"__typename":"MessageMetrics","views":550},"postTime":"2024-12-17T18:25:13.839-08:00","lastPublishTime":"2024-12-17T18:25:13.839-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Twice now in the past week I have finished my dailies in the last 10 minutes but I get the popup telling me the daily quests have reset and I’ll get the missing rewards. I do get the rewards for the missing single daily quests but haven’t received the final daily quest rewards twice because the dailies apparently reset before they reset now. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"357","kudosSumWeight":3,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5026551":{"__typename":"Conversation","id":"conversation:5026551","topic":{"__typename":"ForumTopicMessage","uid":5026551},"lastPostingActivityTime":"2025-04-17T15:41:20.808-07:00","solved":false},"User:user:291129":{"__typename":"User","uid":291129,"login":"0557bcab825bd679","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-9.svg?time=1721239660000"},"id":"user:291129"},"ForumTopicMessage:message:5026551":{"__typename":"ForumTopicMessage","subject":"Ship blueprints events for 7 star is bugged","conversation":{"__ref":"Conversation:conversation:5026551"},"id":"message:5026551","revisionNum":1,"uid":5026551,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:291129"},"metrics":{"__typename":"MessageMetrics","views":510},"postTime":"2024-11-26T05:06:46.205-08:00","lastPublishTime":"2024-11-26T05:06:46.205-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Recently was delivered the new client but it has lots of bugs; in todays events (General’s command and Admiral’s maneuver) I can’t get to the bonus tier even when I have the 7 star capital ships that are asked for each, and I had already done that tier before the update. hope you can solve this soon. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"304","kudosSumWeight":1,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:10977617":{"__typename":"Conversation","id":"conversation:10977617","topic":{"__typename":"ForumTopicMessage","uid":10977617},"lastPostingActivityTime":"2025-04-17T00:19:12.845-07:00","solved":true},"User:user:241035":{"__typename":"User","uid":241035,"login":"Virae_Arnaud","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://eaavatarservice.akamaized.net/production/avatar/prod/1/599/416x416.JPEG"},"id":"user:241035"},"ForumTopicMessage:message:10977617":{"__typename":"ForumTopicMessage","subject":"It's been impossible to play on Mobile Data for 4 weeks (but it works on wifi)","conversation":{"__ref":"Conversation:conversation:10977617"},"id":"message:10977617","revisionNum":1,"uid":10977617,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:241035"},"metrics":{"__typename":"MessageMetrics","views":1057},"postTime":"2024-08-22T07:07:25.233-07:00","lastPublishTime":"2024-08-22T07:07:25.233-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: Star Wars: Galaxy of Heroes Platform:Android 13 What type of device are you experiencing the issue with? Fairphone 4 5G OS Version 13 Ally Code: (Find it here: http://bit.ly/AllyCode ) 257-254-596 What type of issue do you have? Network/Connection How often does the bug occur? Every time (100%) Summarize your bug When I want to connect to the Starwars heroes of the galaxy game, I can't connect and the game tells me I have a connection problem if I am using mobile data from my ISP (Orange, biggest ISP in France). If I connect on wifi it works, but it's a big problem not being to play on the go, in public transportation going to work for instance. Steps: How can we find the bug ourselves? Try to access SWGOH on a cellphone using mobile data only with some ISP at least in France. Connection Type Mobile Please select your region Europe Country France Guys, We have zero information on this bug, but a lot of people have been unable to access the game on mobile data for over 4 weeks now. It has been reported multiple times, by myself and other players, but you guys merged our bug with the overheating bug thinking it was one and the same when it's not. We don't even know if the team understand there is a bug here. It was working fine until the death trooper peridea update on our mobile data. Somehow the code changed with the death trooper peridea update making it impossible for some player to access the game while using mobile data. Here are the different messages reporting this issue, including mine so I'm started a separate thread so that it is no longer merged with the performance issue bug : https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13922941/highlight/true#M78895 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13928286/highlight/true#M78964 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13933303/highlight/true#M79175 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13967658/highlight/true#M79283 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13976400/highlight/true#M79333 https://answers.ea.com/t5/Bug-Reports/Game-not-loading/m-p/13991148/highlight/true#M79459 Please tell us that it's known and under investigation. Thanks 🙂 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"2283","kudosSumWeight":0,"repliesCount":16,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:10994787":{"__typename":"Conversation","id":"conversation:10994787","topic":{"__typename":"ForumTopicMessage","uid":10994787},"lastPostingActivityTime":"2025-04-16T20:59:03.990-07:00","solved":true},"User:user:660038":{"__typename":"User","uid":660038,"login":"mikeyb98754321","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"id":"user:660038"},"ForumTopicMessage:message:10994787":{"__typename":"ForumTopicMessage","subject":"Ship tutorial stuck bug","conversation":{"__ref":"Conversation:conversation:10994787"},"id":"message:10994787","revisionNum":1,"uid":10994787,"depth":0,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"author":{"__ref":"User:user:660038"},"metrics":{"__typename":"MessageMetrics","views":2043},"postTime":"2022-11-18T01:52:44.262-08:00","lastPublishTime":"2022-11-18T01:52:44.262-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Phone OS Version Galaxy s22 Ally Code: (Find it here: http://bit.ly/AllyCode ) 418852357 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle Steps: How can we find the bug ourselves? Not sure you can looking at previous posts Connection Type Wifi Please select your region North America Country England ‌ The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"990","kudosSumWeight":2,"repliesCount":18,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1745938635890":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1745938635890","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot 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