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Introducing custom avatars.

Hi all, one of the big asks we've gotten since the launch of the forum is custom avatars, and today we're happy to announce they're available.  In order to keep content safe for everyone we need t...

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25 Technical Issues","shortTitle":"FC 25 Technical Issues","parent":{"__ref":"Category:category:fc-25-en"}},"ForumReplyMessage:message:7852769":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852769","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852769","revisionNum":1,"uid":7852769,"depth":5,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":1077},"postTime":"2024-09-26T13:38:11.194-07:00","lastPublishTime":"2024-09-26T13:38:11.194-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Thanks for the link, yes chat did work once i logged out....wow how stupid! And now the bad news for all those waiting for tomorrow to come and the game icon to appear,  after speaking and complaini...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852767":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852767","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852767","revisionNum":1,"uid":7852767,"depth":3,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":707},"postTime":"2024-09-26T11:03:26.078-07:00","lastPublishTime":"2024-09-26T11:03:26.078-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I've been trying to contact chat since last Friday nearly a week ago.  So if EA support chat has gone, how do you contact support? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852765":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852765","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852765","revisionNum":1,"uid":7852765,"depth":21,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":709},"postTime":"2024-09-26T10:24:54.434-07:00","lastPublishTime":"2024-09-26T10:24:54.434-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" My mind right now is saying the icon should be there in the game library to pre-load before launch, hence I'm worried its not going to show up, EA support is none existent wondering what is everyone ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852763":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852763","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852763","revisionNum":1,"uid":7852763,"depth":19,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":791},"postTime":"2024-09-26T05:20:59.854-07:00","lastPublishTime":"2024-09-26T05:20:59.854-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Anyone else wondering if the game will magically appear in the game library at midnight tonight when the standard version is released, and if it doesn't what are next steps? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"175","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852761":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852761","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852761","revisionNum":1,"uid":7852761,"depth":17,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":926},"postTime":"2024-09-25T11:11:07.136-07:00","lastPublishTime":"2024-09-25T11:11:07.136-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" you must be lucky, i not got no code on the amazon site only emailed by Amazon.  I've checked everything on my Amazon account and nothing there but an invoice.  Guess will have to wait until Friday t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852757":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852757","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852757","revisionNum":1,"uid":7852757,"depth":15,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":764},"postTime":"2024-09-25T09:14:37.795-07:00","lastPublishTime":"2024-09-25T09:14:37.795-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" whereabouts on the Amazon invoice, cannot see another other codes apart from invoice number? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"94","kudosSumWeight":0,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852744":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852744","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852744","revisionNum":1,"uid":7852744,"depth":14,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":758},"postTime":"2024-09-24T12:42:44.927-07:00","lastPublishTime":"2024-09-24T12:42:44.927-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" The problem is what happens on the 27th if the games does not appear!  EA Support has been terrible, the worst support i have ever had to deal with, well its none existent!  why can i not phone and ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852736":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852736","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852736","revisionNum":1,"uid":7852736,"depth":8,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":620},"postTime":"2024-09-24T09:01:57.461-07:00","lastPublishTime":"2024-09-24T09:01:57.461-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @EA_VendceraI've reached out to Amazon several times, my code has been reedemed by the EA App. Therefore Amazon will not refund the cost paid for the game. Informed of the T&C rw refunds on media and...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"207","kudosSumWeight":0,"repliesCount":21,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852721":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852721","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852721","revisionNum":1,"uid":7852721,"depth":10,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":659},"postTime":"2024-09-23T10:11:34.231-07:00","lastPublishTime":"2024-09-23T10:11:34.231-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" EA have resolved both my cases i had open without any explanation, and i still don't have my game!  and i still cant contact EA live Chat ☹️ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"147","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852657":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852657","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852657","revisionNum":1,"uid":7852657,"depth":4,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":450},"postTime":"2024-09-21T08:06:36.727-07:00","lastPublishTime":"2024-09-21T08:06:36.727-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Amazon support wont refund as the code has been redeemed.  Pointed me to some T&C.  Said the issue is with EA and to open a case, which i have and had no reply now for 30hrs. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"190","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852619":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852619","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852619","revisionNum":1,"uid":7852619,"depth":19,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":858},"postTime":"2024-09-21T05:04:39.408-07:00","lastPublishTime":"2024-09-21T05:04:39.408-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Im assuming this is the issue - 'The release is 27sept' for everyone hence why in no ones EA APP.  EA either need to unlock or give everyone a new code to be able to activate.   How do we contact so...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852615":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852615","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852615","revisionNum":1,"uid":7852615,"depth":17,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":608},"postTime":"2024-09-21T04:46:20.792-07:00","lastPublishTime":"2024-09-21T04:46:20.792-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" You have to close origin down.  Copy the .dll from the link I posted then restart Origin.    You then won't get the message to update. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"152","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852612":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852612","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852612","revisionNum":1,"uid":7852612,"depth":17,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":664},"postTime":"2024-09-21T04:15:29.683-07:00","lastPublishTime":"2024-09-21T04:15:29.683-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" No, it is saying Pre Load is Sept 27th. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"41","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852610":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852610","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852610","revisionNum":1,"uid":7852610,"depth":15,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":688},"postTime":"2024-09-21T04:09:58.715-07:00","lastPublishTime":"2024-09-21T04:09:58.715-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"  Bit of an update:  after a bit of googling and messing about: I have removed EA APP and installed the old ORIGIN from page below, then ran through the 'download version.dll and put it in \"C:\\Progra...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":18,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852602":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852602","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852602","revisionNum":1,"uid":7852602,"depth":11,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":499},"postTime":"2024-09-21T03:20:06.091-07:00","lastPublishTime":"2024-09-21T03:20:06.091-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Now over 24 hrs, There does not seem to be a chat option to contact EA on support, cant get money back from Amazon.  Just after help and support, any1 any ideas on who, how to contact EA? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"194","kudosSumWeight":0,"repliesCount":26,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852573":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852573","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852573","revisionNum":1,"uid":7852573,"depth":2,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":688},"postTime":"2024-09-20T23:10:02.985-07:00","lastPublishTime":"2024-09-20T23:10:02.985-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @EA_cuervo nearly 24hrs since reporting and opening up a case and not had any reply.  Tried everything possible and still game is not showing in library.  Amazon has said the fault is with EA and ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":1,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852548":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852548","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852548","revisionNum":1,"uid":7852548,"depth":4,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":913},"postTime":"2024-09-20T09:57:47.329-07:00","lastPublishTime":"2024-09-20T09:57:47.329-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Who you contact?  Ive been waiting 7 hours for a reply, wasted 3 hours on the online chat, tried to get a refund from Amazon and nothing.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"159","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852541":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852541","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852541","revisionNum":1,"uid":7852541,"depth":2,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":889},"postTime":"2024-09-20T08:13:34.526-07:00","lastPublishTime":"2024-09-20T08:13:34.526-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" i feel physically violated by EA for purchasing a £90 game to play early and not receive my goods  The please wait 24hrs is not a good enough reply.  If i knew this would be a problem i could of just...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":4,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7852535":{"__typename":"ForumReplyMessage","subject":"Re: EA FC 25 ultimate edition not appearing in library after redemption","conversation":{"__ref":"Conversation:conversation:7852508"},"id":"message:7852535","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-technical-issues-en/message:7852508/message:7852535","revisionNum":1,"uid":7852535,"depth":7,"board":{"__ref":"Forum:board:fc-25-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":1106},"postTime":"2024-09-20T07:17:16.958-07:00","lastPublishTime":"2024-09-20T07:17:16.958-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Same issue after purchase from Amazon. was told to wait 24hrs as a known issue.  Not great when you just bought the game to play today/tomorrow ☹️ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"153","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7921617":{"__typename":"Conversation","id":"conversation:7921617","topic":{"__typename":"ForumTopicMessage","uid":7921617},"lastPostingActivityTime":"2024-05-05T00:18:19.551-07:00","solved":true},"Forum:board:fc-24-technical-issues-en":{"__typename":"Forum","id":"board:fc-24-technical-issues-en","displayId":"fc-24-technical-issues-en","nodeType":"board","conversationStyle":"FORUM","title":"FC 24 Technical Issues & Bugs","shortTitle":"FC 24 Technical Issues & Bugs","parent":{"__ref":"Category:category:fc-24-en"}},"ForumReplyMessage:message:7921662":{"__typename":"ForumReplyMessage","subject":"Re: FC 24 PC Commentary Not Working","conversation":{"__ref":"Conversation:conversation:7921617"},"id":"message:7921662","entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7921617/message:7921662","revisionNum":1,"uid":7921662,"depth":6,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":5010},"postTime":"2023-09-23T06:32:42.437-07:00","lastPublishTime":"2023-09-23T06:32:42.437-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Yes its set to auto update.  Cant understand why EA would release the patch on STEAM but not on its own EA app.  Ive uninstalled twice to day to see if that fixes which it does not.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"199","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7921660":{"__typename":"ForumReplyMessage","subject":"Re: FC 24 PC Commentary Not Working","conversation":{"__ref":"Conversation:conversation:7921617"},"id":"message:7921660","entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7921617/message:7921660","revisionNum":1,"uid":7921660,"depth":4,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":5043},"postTime":"2023-09-23T05:14:49.237-07:00","lastPublishTime":"2023-09-23T05:14:49.237-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Not on STEAM and no update on PC EA APP? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"42","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7921656":{"__typename":"ForumReplyMessage","subject":"Re: FC 24 PC Commentary Not Working","conversation":{"__ref":"Conversation:conversation:7921617"},"id":"message:7921656","entityType":"FORUM_REPLY","eventPath":"category:fc-24-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-24-technical-issues-en/message:7921617/message:7921656","revisionNum":1,"uid":7921656,"depth":3,"board":{"__ref":"Forum:board:fc-24-technical-issues-en"},"author":{"__ref":"User:user:255085"},"metrics":{"__typename":"MessageMetrics","views":1669},"postTime":"2023-09-23T04:16:30.955-07:00","lastPublishTime":"2023-09-23T04:16:30.955-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" EA have released a 3gb update on STEAM and users are stating it has fixed the issue.  Us on EA PLAY still no patch....wtf! 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