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@TootieCzThe second customer support I've talked to also said that she would relay my concerns to the studio, but then saw that she closed my case with \"No fix\". I was expecting that they would at le...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:11165267":{"__typename":"ForumReplyMessage","subject":"Re: SIMS 3 - Invalid Base Game Code from Steam and Missing Free Sim Points","conversation":{"__ref":"Conversation:conversation:11165260"},"id":"message:11165267","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11165260/message:11165267","revisionNum":1,"uid":11165267,"depth":2,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:1552869"},"metrics":{"__typename":"MessageMetrics","views":1358},"postTime":"2024-07-21T03:19:02.920-07:00","lastPublishTime":"2024-07-21T03:19:02.920-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@SimmerGeek234 I've already lost hope and have given up on trying to have my base game registered or my free sim points be redeemable. I guess I am not the only one experiencing this and have addresse...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:11165263":{"__typename":"ForumReplyMessage","subject":"Re: SIMS 3 - Invalid Base Game Code from Steam and Missing Free Sim Points","conversation":{"__ref":"Conversation:conversation:11165260"},"id":"message:11165263","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11165260/message:11165263","revisionNum":1,"uid":11165263,"depth":2,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:1552869"},"metrics":{"__typename":"MessageMetrics","views":1412},"postTime":"2024-07-20T01:00:39.210-07:00","lastPublishTime":"2024-07-20T01:00:39.210-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi, again! I contacted Live Chat support and sadly, my frustrations only grew stronger. The first support redirected me to contact steam, but steam has a FAQ regarding invalid game keys which states...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:11165262":{"__typename":"ForumReplyMessage","subject":"Re: SIMS 3 - Invalid Base Game Code from Steam and Missing Free Sim Points","conversation":{"__ref":"Conversation:conversation:11165260"},"id":"message:11165262","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11165260/message:11165262","revisionNum":1,"uid":11165262,"depth":2,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:1552869"},"metrics":{"__typename":"MessageMetrics","views":1427},"postTime":"2024-07-19T22:44:31.327-07:00","lastPublishTime":"2024-07-19T22:44:31.327-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hey! Thanks for your response. Greatly appreciated! I have been able to download and install Riverview and other free EP Registration Gifts from the store without any problems so far, but I will t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:11165260":{"__typename":"ForumTopicMessage","subject":"SIMS 3 - Invalid Base Game Code from Steam and Missing Free Sim 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