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Introducing custom avatars.

Hi all, one of the big asks we've gotten since the launch of the forum is custom avatars, and today we're happy to announce they're available.  In order to keep content safe for everyone we need t...

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app Technical Issues & Bugs","shortTitle":"EA app Technical Issues & Bugs","parent":{"__ref":"Category:category:ea-app-en"}},"ForumReplyMessage:message:7507556":{"__typename":"ForumReplyMessage","subject":"Re: Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507556","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537/message:7507556","revisionNum":1,"uid":7507556,"depth":8,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":1559},"postTime":"2024-06-04T06:04:00.648-07:00","lastPublishTime":"2024-06-04T06:04:00.648-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @puzzlezaddict Okay, wait, that worked! YAY! Thank you so much! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"70","kudosSumWeight":2,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7507550":{"__typename":"ForumReplyMessage","subject":"Re: Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507550","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537/message:7507550","revisionNum":1,"uid":7507550,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":1589},"postTime":"2024-06-03T09:44:47.826-07:00","lastPublishTime":"2024-06-03T09:44:47.826-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @puzzlezaddict Oh okay, I tried it again. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"48","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7507546":{"__typename":"ForumReplyMessage","subject":"Re: Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507546","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537/message:7507546","revisionNum":1,"uid":7507546,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":4000},"postTime":"2024-06-02T04:14:29.837-07:00","lastPublishTime":"2024-06-02T04:14:29.837-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @puzzlezaddict This may still be wrong, I've honestly never used Terminal before but this is what I did? Does this help? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7507542":{"__typename":"ForumReplyMessage","subject":"Re: Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507542","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537/message:7507542","revisionNum":1,"uid":7507542,"depth":4,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":4073},"postTime":"2024-06-01T15:07:06.107-07:00","lastPublishTime":"2024-06-01T15:07:06.107-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @puzzlezaddict So when I looked at my Sim packs, all of these came up. Which I think are the packs? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"106","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7507539":{"__typename":"ForumReplyMessage","subject":"Re: Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507539","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537/message:7507539","revisionNum":1,"uid":7507539,"depth":2,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":4258},"postTime":"2024-05-31T04:50:56.673-07:00","lastPublishTime":"2024-05-31T04:50:56.673-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I have a MacOS. I have no clue what I'm doing, just looking for answers, so please. Thank you! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"96","kudosSumWeight":0,"repliesCount":11,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:7507537":{"__typename":"ForumTopicMessage","subject":"Sims 4 packs aren't loading in game","conversation":{"__ref":"Conversation:conversation:7507537"},"id":"message:7507537","entityType":"FORUM_TOPIC","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7507537","revisionNum":1,"uid":7507537,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:1330814"},"metrics":{"__typename":"MessageMetrics","views":4975},"postTime":"2024-05-30T18:52:57.734-07:00","lastPublishTime":"2024-05-30T18:52:57.734-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hey, I've been having issues with my packs loading in game. On the EA app it says we own the packs, and even on the Sims 4 Home Screen, but in the actual game itself the packs won't load. Since EA sa...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":169,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1748945142323":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1748945142323","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to 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