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app Technical Issues & Bugs","shortTitle":"EA app Technical Issues & Bugs","parent":{"__ref":"Category:category:ea-app-en"}},"ForumReplyMessage:message:7641293":{"__typename":"ForumReplyMessage","subject":"Re: [RESOLVED] - Cannot download The Sims 4","conversation":{"__ref":"Conversation:conversation:7641241"},"id":"message:7641293","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7641241/message:7641293","revisionNum":1,"uid":7641293,"depth":1,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":1424},"postTime":"2023-08-21T05:08:34.488-07:00","lastPublishTime":"2023-08-21T05:08:34.488-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I have been trying to play sims 4, it says it needs an update, i press update, it says something went wrong, an unknown error occurred and tells me to restart the app, I restart and still nothing wor...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7630491":{"__typename":"Conversation","id":"conversation:7630491","topic":{"__typename":"ForumTopicMessage","uid":7630491},"lastPostingActivityTime":"2024-06-29T04:35:25.161-07:00","solved":true},"ForumReplyMessage:message:7630500":{"__typename":"ForumReplyMessage","subject":"Re: windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630500","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630500","revisionNum":1,"uid":7630500,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10488},"postTime":"2023-05-18T04:18:52.235-07:00","lastPublishTime":"2023-05-18T04:18:52.235-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@EA_Darko thank you it is now workinggg","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7630499":{"__typename":"ForumReplyMessage","subject":"Re: windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630499","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630499","revisionNum":1,"uid":7630499,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10509},"postTime":"2023-05-18T04:16:28.553-07:00","lastPublishTime":"2023-05-18T04:16:28.553-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@EA_Darko I have done it now but I don’t think it really done anything","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"70","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7630498":{"__typename":"ForumReplyMessage","subject":"Re: windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630498","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630498","revisionNum":1,"uid":7630498,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10529},"postTime":"2023-05-18T04:14:27.969-07:00","lastPublishTime":"2023-05-18T04:14:27.969-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@EA_Darko all it says is pin to task bar it close all windows because i cant put it as an app on the screen just in the task bar","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"128","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7630496":{"__typename":"ForumReplyMessage","subject":"Re: windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630496","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630496","revisionNum":1,"uid":7630496,"depth":4,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10393},"postTime":"2023-05-18T04:09:24.196-07:00","lastPublishTime":"2023-05-18T04:09:24.196-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@EA_Darko how do i do 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app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630494","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630494","revisionNum":1,"uid":7630494,"depth":2,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10434},"postTime":"2023-05-18T02:47:09.772-07:00","lastPublishTime":"2023-05-18T02:47:09.772-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":"@EA_Darko I have checked and my ea app is allowed in my security system","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"71","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:7630493":{"__typename":"ForumReplyMessage","subject":"Re: windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630493","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491/message:7630493","revisionNum":1,"uid":7630493,"depth":2,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10436},"postTime":"2023-05-18T02:38:28.429-07:00","lastPublishTime":"2023-05-18T02:38:28.429-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" How do I do that LOL I am not very technical with laptops and phones only have this laptop for sims4  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"108","kudosSumWeight":2,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:7630491":{"__typename":"ForumTopicMessage","subject":"windows 10 can’t find the EA app","conversation":{"__ref":"Conversation:conversation:7630491"},"id":"message:7630491","entityType":"FORUM_TOPIC","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7630491","revisionNum":1,"uid":7630491,"depth":0,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:863740"},"metrics":{"__typename":"MessageMetrics","views":10499},"postTime":"2023-05-18T02:30:26.647-07:00","lastPublishTime":"2023-05-18T02:30:26.647-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I was trying to play The Sims 4 yesterday (may 17th 2023) and it was taking longer than usual to load, so I went on the EA app and it said that my EA app has been undownloaded or something, I went to...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":15,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1752236665659":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1752236665659","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to 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