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Hi all, one of the big asks we've gotten since the launch of the forum is custom avatars, and today we're happy to announce they're available.  In order to keep content safe for everyone we need t...

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Better Exceptions picked up the exception, which I googled and found this thre...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":6,"repliesCount":0,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:7578237":{"__typename":"Conversation","id":"conversation:7578237","topic":{"__typename":"ForumTopicMessage","uid":7578237},"lastPostingActivityTime":"2023-12-08T03:21:14.991-08:00","solved":true},"Forum:board:ea-app-technical-issues-en":{"__typename":"Forum","id":"board:ea-app-technical-issues-en","displayId":"ea-app-technical-issues-en","nodeType":"board","conversationStyle":"FORUM","title":"EA app Technical Issues & Bugs","shortTitle":"EA app Technical Issues & Bugs","parent":{"__ref":"Category:category:ea-app-en"}},"ForumReplyMessage:message:7578455":{"__typename":"ForumReplyMessage","subject":"Re: [FIXED] Sims 3 DLC download error, \"Something went wrong\"","conversation":{"__ref":"Conversation:conversation:7578237"},"id":"message:7578455","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7578237/message:7578455","revisionNum":1,"uid":7578455,"depth":6,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"author":{"__ref":"User:user:122463"},"metrics":{"__typename":"MessageMetrics","views":989},"postTime":"2023-09-11T16:37:34.889-07:00","lastPublishTime":"2023-09-11T16:37:34.889-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Report ID: 6150eb14-00dc-408e-aea9-c5754090266f Cannot download The Sims 3 Island Paradise For the last week + I had not been able to download anything but the base game, even though I own all of t...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:8324256":{"__typename":"Conversation","id":"conversation:8324256","topic":{"__typename":"ForumTopicMessage","uid":8324256},"lastPostingActivityTime":"2024-01-22T22:11:19.493-08:00","solved":true},"Forum:board:the-sims-3-technical-issues-en":{"__typename":"Forum","id":"board:the-sims-3-technical-issues-en","displayId":"the-sims-3-technical-issues-en","nodeType":"board","conversationStyle":"FORUM","title":"The Sims 3 Technical Issues","shortTitle":"The Sims 3 Technical Issues","parent":{"__ref":"Category:category:the-sims-3-game-en"}},"ForumReplyMessage:message:8324548":{"__typename":"ForumReplyMessage","subject":"Re: Sims 3 expansion pack not downloading from EA app","conversation":{"__ref":"Conversation:conversation:8324256"},"id":"message:8324548","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8324256/message:8324548","revisionNum":1,"uid":8324548,"depth":4,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:122463"},"metrics":{"__typename":"MessageMetrics","views":1298},"postTime":"2023-09-11T16:27:20.222-07:00","lastPublishTime":"2023-09-11T16:27:20.222-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" So I went and bought a month of EA play, and I was able to download all of my DLC but Island Paradise, which is still just stuck on preparing. What I did: I uninstalled my Sims 3, and EA App Dele...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":6,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:8324481":{"__typename":"ForumReplyMessage","subject":"Re: Sims 3 expansion pack not downloading from EA app","conversation":{"__ref":"Conversation:conversation:8324256"},"id":"message:8324481","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:8324256/message:8324481","revisionNum":1,"uid":8324481,"depth":10,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"author":{"__ref":"User:user:122463"},"metrics":{"__typename":"MessageMetrics","views":1324},"postTime":"2023-08-24T06:04:30.150-07:00","lastPublishTime":"2023-08-24T06:04:30.150-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Report ID is: c2ccbbab-6842-4ce6-b84d-a59b5176d6a2 I've tried every suggestion in this very long thread and read every post, but found nothing that works for me. I can get the base game to install ...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:10520537":{"__typename":"Conversation","id":"conversation:10520537","topic":{"__typename":"ForumTopicMessage","uid":10520537},"lastPostingActivityTime":"2020-07-28T14:36:27.672-07:00","solved":false},"ForumReplyMessage:message:10520541":{"__typename":"ForumReplyMessage","subject":"Re: Game consistently crashing during same cutscene, cannot progress","conversation":{"__ref":"Conversation:conversation:10520537"},"id":"message:10520541","entityType":"FORUM_REPLY","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-games-discussion-en/message:10520537/message:10520541","revisionNum":1,"uid":10520541,"depth":3,"board":{"__ref":"Forum:board:star-wars-games-discussion-en"},"author":{"__ref":"User:user:122463"},"metrics":{"__typename":"MessageMetrics","views":9848},"postTime":"2019-11-15T16:41:58.680-08:00","lastPublishTime":"2019-11-15T16:41:58.680-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" After several more attempts to get the game to work, and about 4 more installs, out of desperation, I I started re-enabling and then disabling options. After re-enabling and then disabling the Origin...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:10520537":{"__typename":"ForumTopicMessage","subject":"Game consistently crashing during same cutscene, cannot progress","conversation":{"__ref":"Conversation:conversation:10520537"},"id":"message:10520537","entityType":"FORUM_TOPIC","eventPath":"category:star-wars-games-en/category:ea-forums-en/community:tghpe58374board:star-wars-games-discussion-en/message:10520537","revisionNum":1,"uid":10520537,"depth":0,"board":{"__ref":"Forum:board:star-wars-games-discussion-en"},"author":{"__ref":"User:user:122463"},"metrics":{"__typename":"MessageMetrics","views":10074},"postTime":"2019-11-15T07:09:27.084-08:00","lastPublishTime":"2019-11-15T07:09:27.084-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I'm on a PC laptop, and my game is consistently crashing during the same spot in the cutscene on the beginner planet when they discover the Jedi fighter crashed into the ship, it always does the 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