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your efforts on helping me solve this problem. It worked like a charm, the game installed and could be played perfectly. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"158","kudosSumWeight":1,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumReplyMessage:message:9303941":{"__typename":"ForumReplyMessage","subject":"Re: Can't install NFS: Rivals on my PC","conversation":{"__ref":"Conversation:conversation:9303939"},"id":"message:9303941","entityType":"FORUM_REPLY","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-franchise-discussion-en/message:9303939/message:9303941","revisionNum":1,"uid":9303941,"depth":2,"board":{"__ref":"Forum:board:need-for-speed-franchise-discussion-en"},"author":{"__ref":"User:user:1057472"},"metrics":{"__typename":"MessageMetrics","views":2123},"postTime":"2015-02-04T11:47:25.224-08:00","lastPublishTime":"2015-02-04T11:47:25.224-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" @EA_Najat Thanks a lot EA_Najat for the fast answer, I apreciate it a lot. The link below shows a screenshot from the error message. This message also followed when trying to install burnout paradi...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:9303939":{"__typename":"ForumTopicMessage","subject":"Can't install NFS: Rivals on my PC","conversation":{"__ref":"Conversation:conversation:9303939"},"id":"message:9303939","entityType":"FORUM_TOPIC","eventPath":"category:need-for-speed-en/category:ea-forums-en/community:tghpe58374board:need-for-speed-franchise-discussion-en/message:9303939","revisionNum":1,"uid":9303939,"depth":0,"board":{"__ref":"Forum:board:need-for-speed-franchise-discussion-en"},"author":{"__ref":"User:user:1057472"},"metrics":{"__typename":"MessageMetrics","views":2162},"postTime":"2015-02-04T06:43:59.514-08:00","lastPublishTime":"2015-02-04T06:43:59.514-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I bought the game yesterday, it downloaded, and then on the instllation process it just froze. It keeps says installing and I left it there for 10 hours, overnight. 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