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The Sims Mobile Game reset
★★★★ Apprentice

Hello Simmers!

 

My game was restarted, from level 36 to 1. I have already contacted 11 times and nothing has been resolved. I've followed all the steps and nothing.

 

My game was saved on Google Play Games, EA, Twitter and Facebook and all progress has been reset. 

 

I don't know what to do anymore, does anyone know what I do? Who do I talk to? Has anyone had this problem and managed to solve?

 

A closer help from support would help me!

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