Who Me Too'd this topic

All the threads linked below are marked with a ❗️ in the title in the forum.

Origin/EA Play

• For Origin client issues such as login problems and blank Origin interface, please post in the Origin Technical Support forum. For any issues with Origin it is always worth running the Origin reset tool for Mac or manually removing Origin cache, preference and other files.
• How to buy The Sims 4 and not a subscription https://answers.ea.com/t5/Technical-Issues-Mac/EA-Play-is-not-available-for-Mac-How-to-buy-The-Sims-...
• Game is already running error message https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-is-already-running-mac/td-p/6281540

Installation & Patching

• DiP_STAGED error message, Origin not able to download to a specific location - https://answers.ea.com/t5/Technical-Issues-Mac/Download-error-Origin-is-not-able-to-download-Sims-4-...
• Game always shows finalising in Origin Games Library - Launch the game from the Sims 4 app instead of trying through Origin.
• Cannot move game library location to external drive in Origin > Installs & Saves (macOS Catalina and later versions only) - https://answers.ea.com/t5/Technical-Issues-Mac/Can-t-find-External-Hard-Drive-in-Origin-MAC/td-p/868...

Graphical Issues

• White dots on CC surfaces - https://answers.ea.com/t5/Technical-Issues-Mac/graphics-issue-with-any-reflective-shiny-surface/td-p...
• Shadow lines/artifacting on objects and surfaces in direct sunlight on Macs with AMD GPUs - https://answers.ea.com/t5/Technical-Issues-Mac/Graphical-glitch-on-Macs-running-Catalina-with-AMD-gr...
• Game data incomplete or llama thumbnails or red and white sims or bluey/purple/red textures with question marks - https://answers.ea.com/t5/Technical-Issues-Mac/Game-Data-Incomplete-grey-llama-thumbnails-red-and-wh...

Game performance

• OS specific issues:
  • Game crashes in macOS 10.11.6 El Capitan - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-issues-with-Mac-OS-X-El-Capitan/m-p/8441782#M2...
  • Game crashes in macOS 10.12.6 Sierra - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Sims-4-does-not-launch-in-macOS-Sierra/...
  • Game crashes specific to macOS 12 Monterey - https://answers.ea.com/t5/Technical-Issues-Mac/macOS-Monterey-and-new-Sims-4-update-crashing-problem...
• Model specific issues:
  • 2012 13" MacBook Pro & Air running older versions of Mojave https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-crashing-freezing-Intel-HD-4000/td-p/8486475
  • Macs with M1 chips game crashing/system restart. Disable VSync https://answers.ea.com/t5/Technical-Issues-Mac/Compatible-with-Apple-M1-Chip/m-p/9754933#M40222
  • Macs with M1 Pro & M1 Max chips Pointer doesn't click where you want it to https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-Pointer-clicks-off-target/m-p/11027356#M4...
  • Macs with M1 Pro & M1 Max chips Refresh rate issues https://answers.ea.com/t5/Technical-Issues-Mac/SIMS4-M1-Pro-Max-in-mode-full-screen-refresh-rate-pro...
• In-game issues:
  • Severe system lag when game is minimised - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-causes-severe-system-lag-not-in-game-lag/m-p/8...
  • Game crashes when accessing the Gallery - https://answers.ea.com/t5/Technical-Issues-Mac/-Sims-4-keeps-crashing-when-accessing-the-Gallery/td-...
  • CAS/BB/Live mode Camera not working as expected - https://answers.ea.com/t5/Technical-Issues-Mac/CAS-Build-mode-live-mode-camera-being-weird/td-p/1085...

---

- The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -- Origin Reset Tool for Mac - | - Current broken Mods List -Please do not PM me unless I ask you to, I won't reply- I am not affiliated with EA in anyway -