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Origin
- For Origin client issues such as login problems and blank Origin interface, please post in the Origin Technical Support forum. For any issues with Origin it is always worth running the Origin reset tool for Mac or manually removing Origin cache, preference and other files.
Installation & Patching
- DiP_STAGED error message, Origin not able to download to a specific location - https://answers.ea.com/t5/Technical-Issues-Mac/Download-error-Origin-is-not-able-to-download-Sims-4-...
- Game always shows finalising in Origin Games Library - Launch the game from the Sims 4 app instead of trying through Origin.
- Repairing the game only repairs the base game and not DLC (Packs) - https://bluebellflora.com/2020/06/17/repairing-sims-4-packs-in-origin/
- Cannot move game library location to external drive in Origin > Installs & Saves - https://answers.ea.com/t5/Technical-Issues-Mac/Can-t-find-External-Hard-Drive-in-Origin-MAC/td-p/868...
Graphical Issues
- Glitchy lines across the whole game screen - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Game-has-glitchy-lines-across-the-whole...
- Glitchy lines across bottom part of the game screen - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Glitched-lines-across-UI-in-bottom-part...
- White dots on CC surfaces - https://answers.ea.com/t5/Technical-Issues-Mac/graphics-issue-with-any-reflective-shiny-surface/td-p...
- Shadow lines/artifacting on objects and surfaces in direct sunlight on Macs with AMD GPUs - https://answers.ea.com/t5/Technical-Issues-Mac/Graphical-glitch-on-Macs-running-Catalina-with-AMD-gr...
Performance
- Game crashes in macOS 10.11.6 El Capitan - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-issues-with-Mac-OS-X-El-Capitan/m-p/8441782#M2...
- Game crashes in macOS 10.12.6 Sierra - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Sims-4-does-not-launch-in-macOS-Sierra/...
- 16" MacBook Pro issues - https://answers.ea.com/t5/Technical-Issues-Mac/NEED-INFO-Problems-playing-Sims-4-on-the-16-quot-MacB...
- 2020 27" iMac issues - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-keeps-crashing-on-2020-iMac-27/td-p/9522077
- Severe system lag when game is minimised - https://answers.ea.com/t5/Technical-Issues-Mac/Sims-4-causes-severe-system-lag-not-in-game-lag/m-p/8...
- Crashing, freezing, glitching issues on Macs with AMD Vega GPUs - https://answers.ea.com/t5/Technical-Issues-Mac/CURRENT-ISSUE-Freezing-possible-system-lockup-on-Macs...
UI
- CAS cursor glitch when try to grab Sim - https://answers.ea.com/t5/Technical-Issues-Mac/PARTIAL-FIX-Sims-4-CAS-cursor-glitch/m-p/6027932#M781...
- The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
