Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 126.96.36.1990
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Island Living, Seasons, Cats & Dogs, City Living, Get Together, Get to Work StrangerVille, Parenthood Tiny Living, Vintage Glamour, Movie Hangout
Steps: How can we find the bug ourselves? When in Build Mode, click Go Down to Lower Floor - Page Down arrow.
What happens when the bug occurs? The white grid trails up and covers the screen. You cannot place anything or build an underground room (basement).
What do you expect to see? I should be able to build an underground room/basement.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Please see screenshot.
Solved! Go to Solution.