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Accepted Solution
[FIXED] Error 102/122:1c9cf40:6d0c017
[ Edited ]
★★★★ Novice

Product: The Sims 4
Which language are you playing the game in? Italiano
How often does the bug occur? Every time (100%)
What is your current game version number? I don't know the number, The last patch June 3rd
What expansions, game packs, and stuff packs do you have installed? All except Moschino; bowling and Vintage stuff
Steps: How can we find the bug ourselves? Click on every house, is not possible to play.
What happens when the bug occurs? Click the house, Loading screen, then error code , (it goes back on the screen with the cities).
What do you expect to see? I expect to play with my family in the house. But I can't go in the house.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. After installing the last patch June 3rd.



today I downloaded the latest The Sims 4 patch , when I click on a house,  the game won't load. It goes back on the main menu (where I can click on the cities).


This is the error code: 102:1c9cf40:6d0c017


If I restart the game nothing changes... still not working. I can't play with my sims.


If I click on an empty house the error code changes: 122:1c9cf40:ca7c0a30. 


I have no mods or CC in my game.I play on the PC, windows 10.


This is happening in my only save from years of playing The Sims 4.


What can I do?


Sorry for my english



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