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[Open] - Player names not showing up
[ Edited ]
★★ Guide

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone Xs
OS Version 13.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Open the friend list. Some usernames are just Blank. I have three friends with blank usernames. If they attend or throw the party, their name also shows up as blank. If I view their house, the name also doesn't show up. I was able to identify two of those players in my friend list. They didn't change their usernames to blank, it just stopped appearing to everyone else (or at least they were told by others that their name is not showing up). One of the users has not been in game for more than a month and their name just stopped appearing. I believe this bug started on Wednesday-Thursday April 22-23.
What do you expect to see? Everyone's usernames.
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback

Here are the player names of my friends whose names I do not see:
:white_flower:Frostblossom:white_flower:
:deciduous_tree: Seneca

 

Here are some screenshots from my game:

IMG_1409.PNGIMG_1434.PNGIMG_1433.PNGIMG_1431.jpg

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