Who Me Too'd this topic

Accepted Solution
Constant crash: Unreal Engine is exiting due to D3D device being lost.
★★★ Guide

Product: Star Wars Jedi: Fallen Order
Platform:PC
Summarize your bug Upon launching SWFJO I get this error and the game crashes upon launch: LoginId:0addd8378c6009364a38935ca339ddfb LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR') 0x000000014a0576b6 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a0594b0 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a0599b4 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a033256 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014ad5567b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141501336 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014b352a0f starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014b357621 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001492d5864 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014ad9f0e2 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141521748 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001495d88ab starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001495b2d49 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffff9cb6fd4 KERNEL32.DLL!UnknownFunction [] 0x00007ffffb73cf31 ntdll.dll!UnknownFunction []
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Install the latest NVIDIA drivers, 445.75 and attempt running the game with various hardware.
What happens when the bug occurs? Jedi: Fallen Order Crash Reporter with this error: LoginId:0addd8378c6009364a38935ca339ddfb LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR') 0x000000014a0576b6 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a0594b0 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a0599b4 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014a033256 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014ad5567b starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141501336 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014b352a0f starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014b357621 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001492d5864 starwarsjedifallenorder.exe!UnknownFunction [] 0x000000014ad9f0e2 starwarsjedifallenorder.exe!UnknownFunction [] 0x0000000141521748 starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001495d88ab starwarsjedifallenorder.exe!UnknownFunction [] 0x00000001495b2d49 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffff9cb6fd4 KERNEL32.DLL!UnknownFunction [] 0x00007ffffb73cf31 ntdll.dll!UnknownFunction []
What do you expect to see? successful game launch

This error totally goes away when rolling back to NVIDIA drivers 442.59 or earlier. Several people on THIS THREAD here have also had a similar bug experience, see post #29 and after. It appears to be a bug that's turned up before but fixed.

My setup:

Setup:

CPU: i7-8700K

GPU: NVIDIA RTX 2060
OS: Windows 10 Pro

Driver: 445.75 (problematic)

Screen: 2560x1440p w/ G-Sync

 

attaching my DX diag...

(9,234 Views)
Who Me Too'd this topic