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[Open] Prizes change on STS when leaving game mid challenge
[ Edited ]
★★ Guide

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad 6th gen
OS Version 13.3.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004175288614
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Sweet treat challenge in the Parkside and close the game in the middle of the challenge and come back to finish the challenge.
What do you expect to see? Items in the prize basket to be saved AND included in the end result when you finish/quitandcollect the challenge.
Connection Type Wifi
Please select your region Europe
Country Finland
Additional feedback Yesterday I had to leave and close my game in the middle of the challenge because real life. I was at round 5 in 7 round challenge and when I came back the challenge continued normally. I quit&collected after playing round 5 and noticed that all the winnings before I closed the game wasn’t included in the final prize I got. Before the update I’ve had cases when I’ve had to leave &close the game in the middle of the challenge and there hasn’t been issues with the prize when I came back to finish it. I tried this today on the 2nd round by closing the game, so there wasn’t much to lose, and again the winnings from the 1st round weren’t included in the final prize even though they first show up in the prize basket.

My pictures are from today’s challenge. I quit&collected on round 6 (of 7 round challenge) and should have 370 Sweet Tokens instead of 360ST.

 

Oh dear, if this would happen with a bunch of Royal Tokens.. 😱

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