Hi! I've had reoccurring problems with my Sims4 account for the couple of days following the latest update.
At first it was extremely glitchy to the point where I couldn't see my character in the 'build a sim', they just appeared as a silhouette.
I then deleted the old mods I had on the game.
Now whenever I load up the game it lags a little bit on the opening screen. Once I load in the family it will be fine for about a minute then the character's/environment's 'skin' will stretch all over the page (Please ref. the attached video) Once it glitches for about half a minute my macbook will crash and close down. Has anyone else had this problem? I recently bought the Realms of Magic add on if this has anything to do with it.
I have already tried the following:
- Deleting all mods (and not re-installing)
- Re downloading the game.
- 'Repairing' the game on Origin
- Moving the 'options' asset from the 'Electronic Arts' folder to the 'desktop' folder
- Moving the entire 'Sims 4' folder to Desktop so it creates a new folder
- Changing the game graphics (so that the Sim is on 'high' & most of the environment is 'low')
(I do have Retina display on, the one time I de-selected it the game immediately crashed.)
If anyone knows any possible way I can fix this I'll be forever grateful!
Here's the details for my mac:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,5
Processor Name: Intel Core i7
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP114.0184.B00
SMC Version (system): 2.30f2
Serial Number (system): C02RM66GG8WP
Hardware UUID: A399AA25-2760-5BBD-AE67-C6B407DF25CE
Solved! Go to Solution.