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[Open] Ads not playing and giving rewards
[ Edited ]
★★★★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Redmi k20 pro
OS Version MIUI 10.3.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004294953171
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? While collecting rewards,after the Sims complete events and during Sweet treat showdown
What do you expect to see? When there is an option to watch ads for extra rewards ,the ads don't play and the extra rewards are not given. In the STS the knife stand that gives the option to watch ads to get extra rewards don't play out and give rewards
Connection Type Mobile
Please select your region Asia
Country India
Additional feedback When I click on the watch ads while collecting rewards the ads don't play and goes straight to giving normal rewards. During STS ,when I click on the reward to watch an ad ,the ads don't play and reward just pops up again on the kitchen knife stand.

This has been happening since the current STS has started

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