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[NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro
[ Edited ]

The 2019 16" MacBook Pros are currently having a few issues playing The Sims 4. Typical problems reported by players are:

 

  • Screen tearing 
  • Game crashing, especially when trying to load a household
  • Flooring disappears and the terrain is visible
  • Black lines and patches in the game window
  • San Myshuno seems to be a particularly problematic world to play in causing frequent crashes

Workarounds which have sometimes worked are:

 

You could also try toggling between fullscreen and windowed mode by holding down CMD, CTRL and F, a game repair is also worth trying as standard troubleshooting.

 

If you are experiencing any of these issues please post in this thread so we can consolidate the problems related to these specific Macs. Your Mac will have one of these graphics card options with either 4 GB VRAM or 8GB VRAM:

 

AMD Radeon Pro 5300M

AMD Radeon Pro 5500M

AMD Radeon Pro 5600M

 

Please specify which one you have. Confirming your version of macOS would also help.

 

Screenshots would also be helpful and a brief, concise description of the issues you are experiencing and what workaround, if any, you have found makes your game playable.


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
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