January 2020 - last edited 3 weeks ago by crinrict
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 220.127.116.110
What expansions, game packs, and stuff packs do you have installed? ALL
Steps: How can we find the bug ourselves? Simply put all settings to ultra high, its been well reported for 4 years off and on. turning them down fixes the issue but then your playing the game in medium settings, shadows should work no matter what setting and should work BETTER at ultra high. Not worse, I get around 80-120fps at ultra high.
What happens when the bug occurs? The shadows don't move across the screen from outdoor objects, such as trees and buildings. The literally JUMP every few seconds like they are being moved manually.
What do you expect to see? Anytime you can see outdoor shadows, best during daytime and sunny days.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I know this was reported a LONG time ago, but after nearly 3 to 4 years this bug still persists.
The bug effects shadows from outdoor objects, where they don't move naturally across the screen but jump from spot to spot every few seconds. Like somebody was manually moving the shadows by picking them up and dropping them back down a few spaces apart.
This bug only effects settings as ultra high and while there is a work around well reported, it literally requires you to change the graphics to medium settings. I have ZERO desire to play this game at medium settings and have it look like crap just to get better shadow effects. I can otherwise play it just fine at 4k RESOLUTION and get about 60-80fps in ultra settings. At 2K I get 120fps.
So the work around to make your game LOOK worse to get better shadows makes absolutely no sense, ultra high settings should make everything look better including shadows. Not worse. Currently setting graphics at ultra breaks shadows from moving properly.
Please fix this graphical issue, from all reports it effects all graphic cards and brands at ultra high settings.
Edit By Crinrict: Adjusted Tag